Let us come up with simplified job description for all by June 5, 2011. AR be in charge of overseeing 3f; mgb for sbu
1. Who is my customer (internal and external; what are his needs? wants - be sure and your staff understand the difference}
2. What is your product/service (or what is your mvp? What is the job to be done, what is your value to the customer)
3 How do you deliver the service/product to your customer (steps)
Let us get back to the basics. The Toyota Way JD we did shall be used for training purposes.
Jorge
FOR COMPLIANCE
1. Who is my customer (internal and external; what are his needs? wants - be sure and your staff understand the difference}
2. What is your product/service (or what is your mvp? What is the job to be done, what is your value to the customer)
3 How do you deliver the service/product to your customer (steps)
Let us get back to the basics. The Toyota Way JD we did shall be used for training purposes.
Jorge
FOR COMPLIANCE
