April 1, 2013
To:
Jorge U. Saguinsin
Senior Managing
Director
Fr:
Danica Grace M..Ordinario
HGCMP
Subject:
Weekly Upgrades on Improvements
(March 25 - 31, 2013)
- Sales results closing
vs. last week
This week
Units: 1 unit of reservation
|
Last week
Units: 0
|
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Inputs
(Internal)
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Prospecting
|
No.
Text blast –
400
FB chat – 20
Personal
contact - 28
Phone Call -
60
|
New Methods of
prospecting :
Pros gen. – 10
Pros gen. – 3
Lorna Manuel
Kate Libumfacil
Mr. Caibigan
|
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Setting sales
appointment
Tripping
|
No.
3 –
appointments
4 -
trips
7 –
sales presentation
|
Thru text and phone call including FB chat
|
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Training of
CSS
|
Sales Cycle
Secrets of
Success
Conducted meeting
by motivation of trainees, and all staff
|
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External
(Agents)
|
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Recruitment
|
New agents: 1
|
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Sales agent
motivated
|
No. of calls - 15
Visit – 3
|
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Sales agent
meeting
|
None
|
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- Customer service
Security Guard
|
NA
|
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Office
|
–served
biscuits and hot coffee to customers and agents, and offering of cold water
or candies to inquiries, buyers and paying clients.
|
||
Payments
|
No. of text
blast done by MLM: 70
Encouraging
paying clients to pay on time to avoid penalty.
|
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Documents
|
3- Documents
delivered to Virgilio Alfante
Action from
complaints for processing of documents – signature of clients to process the
lost copy in h.o.
Filled up for
new documents to be proceesse Arceo, Margarita De Castro, Rhona carte Liwag
|
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Interments
|
Cleaned interment
equipments, new interment songs
|
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Post
interments
|
Done 5S after
interment, planted Bermuda for grave of senior single niche and placed 1
marker f Lolita Ordanza
|
||
Death
anniversaries & birthdays:
|
Posted in the
events in our blog and in facebook account
FOFF: 1
|
||
- UniqCSEx
Office
furniture
|
Same as before
|
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Office décor
|
Additional
plants inside the office, 3 sets.
|
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Car
|
Wrangler is changing
transmission and p.o.for materials is for process to accomplish the said
replacement.
|
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Toilets
|
Same as before
|
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- Interment equipment – Trailers
and vault hauler are placed in an area which is in dump positioned.
- Interment procedures –
most of our clients wants tagalog interment program, we offer the English
program to be more class in our interment service
- Landscaping in Senior
Single Niche – 6 indian
trees, 15 yellow bell – in
interment area’s fence and to Senior Sngle Niche Fence area.
-
Trimming of plants in SSN area
Vertical Gardens
|
for replacement of new plants
|
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Herbal Gardens
|
Same as before
, for trimming
|
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Lawn and
garden maintenance
|
Brush Cutting
–Senior Single Niche Area, Lawn 3B and Temporary Interment
Total of:
6,210 sq m.
|
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- Other improvement
proposed.
Office
|
Putting
additional plants inside the office.
|
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Vehicle
|
Deliver P.O.
and J.O. for repair and replacement of transmission for wrangler
|
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Interment
|
Canvass for
chain block for replacement of old and defected chain block we are using.
|
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Saleable area
and interment area
|
Brush cutting
in interment lawn area and plot along the or gutter
Trimmed the
santan in Interment area, rotunda and in SSN area, road lay out.
|
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Prepared by:
Danica Grace M. Ordinario
HGCMP