Problems of interment at Calamba:

To:     Helen

Thru :  Madel

cc:   Elvie

SUBJECT:   INTERMENTS NOT CONFORMING TO STANDARDS AT CALAMBA

You are to investigate the reports/allegations that there were challenges in at least 3 interments in Calamba, right after we had a meeting with Ms. LB on interment standards:

1.   The vault was not ready for an infant interment;   the vault was lowered in a hurry during interment.  Our standard is 2 hours at least before interment.  It is more convenient to have this a day before

2.  The flowers and the balloons were late again (nth offense of Dennis. Dennis must be disciplined. ) and  the customers were furious

3.  The ISG lost the cable despite the advice that there must be 2 x2 beneath the vault.  Who will pay the cable replacement?   We discussed this

   Questions:

   1.  Was Lennie mentally present at the conference;

   2.  Did she listen and was serious about the meeting?

   3. How come this happened?

   4.  How do we prevent this from happening again?

   5.  What are your long range plans?

Jorge  U. Saguinsin

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