Benchmarking Makati Med - how they do it?

Let us have ears that can hear, minds that can understand, hearts that can feel, hands that can do...Let us read and understand these posts

Here is the link to the talk of Ms. Rose Montenegro on how she turned around MakatiMed. She focussed first on the hard issues, the easiest to change:   infrastructures, procedures, and operating efficiency

Can we benchmark MakatiMed?