From Herald de Paris
Broken windows, broken business.
From Herald de Paris by Michael Levine
It is not just about broken windows or structures that are in disrepair. It is about uniform enforcement of rules processes, big or small across the board, in a or company. In the disicplinary process, small items are rigorously enforced: sitting, id, coming to class. To make sure that nothing gets big. When there is laxity at any quarter, laxity, and disorder grows.
The broken window concept was first discovered in the l970s by foot patrols in Newark New Jersey. The patrolman whom Kelling called Kelly enforced informal rules, and everybody, even the citizens were expected to do this. The presence of graffiti and broken windows indicated that the authorities were not just lax but unwilling to enforce laws to assert who is in charge. In 1990, Mayor Gugliani and NYPD siege on graffiti, fare jumping, squeege wielding, were not simply campaign on annoyance but a declaration of war on disorder, and further infraction would mean harsher penalties, and that the authorities, not the vandals were in charge
