May 16, 2015

Weekly Kaizen Report at Holy Angels Memorial Park, May 16, 2015

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"
Timex watering the plant at the front of Sentry

Newly brushcut front of Garden Estate 1

Newly clean table at office

Well organized office drawer

Newly clean stock room

Joy cleaning the office chairs

Newly clean interment equipment

Newly clean comfort room

Joy cleaning the toilet bowl

Rachel sweeping the floor

Gerald checking the hoses of elf

Gerald checking the belt of elf

Obet, checking the battery of Elf

Obet checking the coolant of elf

Obet checking the coolant of Land cruiser

Obet checking the fuel tank of elf

checking of air filter of Land cruiser


Gerald doing 5S at embulming


Spreading false and malicious information about co workers and companies

Objective:

1.  To promote efficiency and teamwork;

2.  To avoid hostility and negative vibes

3.  To build our brand and brand loyalty



Background:

1. We have been teaching our trainees about crossing out 4 cs in their work which include:   criticizing, condemning, complaining and CHISMIS  whether in the office or with the customers ("How to Win Friends and Influence People")

2.  Certain individuals either verbally or through the social media have been maligning individual,  officers, and company resulting in demoralization and non continuance of employment.  Certain individuals who are not in the management have been known to interfere in and unduly harm organizational development.  This has been known to needlessly disrupt team building and organizational activities by top management.

3.  Certain individuals using company time, and using company facilities have been noticed to neglect their main jobs because of #2.

4.  Certain individuals have been known to act harshly (and even our JV partner) on gossips, tips,and hearsays, thus damaging our business and business relationships

WTDN

1.  It is important to remember what the Rotarians principle;

Image result for rotary club
    1.  Totoo ba?  Naverifty ba, narinig ba both sides.   Some statements vary from am to noon and at dusk

    2.  Are the people here fair and just?  Just because we do not feel good towards an sbu or individual shall we stop processing their  transactions

    3.  Maaring totoo but sometimes we have to keep our mouth shut because of #3 and #4.  It may be disruptive and destructive to all
2. Please observe the no to 4 cs

3.  It may be imperative to put back in the CCD that it is an offense to spread false and malicious information about the company and co workers

IT IS IMPERATIVE THAT WE FOCUS ON OUR CORE JOBS AND DO ONLY WHAT WE ARE SUPPOSED TO DO rather than sponsoring our own talk show chismis corner which has no place in a PROFESSIONAL ORGANIZATION.




CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

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May 14, 2015

Stoppage of Plot Intensive Care by third Party Contractors at HGMP system and Pangasinan

Memorandum:

To      :   HGPMP

Attention:   Angelica

Objective:

1.  To deepen ties with customer;

2.  To conform to the law and govt regulations

3.  To stop controversies and anomalies

Background:

1.  It was observed that in Panga and Calamba this was  prevalent practice and have caused various parties to quarrel over clients and territories;  even SG and squatters at Calamba had their own clientale

2. Mr. HO, a former CMO issued his own memo to the effect that all IC for plots shall be through him for a fee (personal account).   In an sbu, the husbands of officer an her staff quarreled over collection and caused a spat leading to the constructive dismissal of a performing achieving staff;

3.  A lot of intrigues and malice is going around regarding laying the blame on who stopped this practice;  and some wild accusation that some CMOs are allowing the practice to continue.

4.  The truth is under our DOS and PPA signed with the customers such practice is not allowed.

WTDN Resolution

1.  THE ORDER TO STOP THE ICU PRACTICE BY COMMERCIAL THIRD PARTY CONTRACTORS CAME FROM THIS OFFICE. and no one else.... No further hearsays and chismiz

2.  The allegations that a project engineer was the cause of this stoppage is false and incorrect and must be corrected.  The said engineer must likewise focus on his job as engineer and must not interfere in this domestic affairs.

3. Should a customer complain about such stoppage, he/she may allow a relative or friend to do for them upon proper notification to your good office.   Such  advice duly signed by the customer and duly noted by your and our office, will not constitute the violation of the order not to have 3rd party ICU contractor.

For compliance:

cc:  HAMP
       Engr Haylo
       HGGMP
       HGPMP

Please post at various  places of the park, and furnish your customers


CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Re: Is your memorial park SBU beautiful?

Other sbus have still to respond



CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

On Tue, May 12, 2015 at 1:44 AM, Holy GardensGroup <holygardens.group@gmail.com> wrote:
Please watch these pictures.  These belong to Pax Aeterna:  in Mangaldan Pangasinan.

La Union, Calapan, and Oton can be improved further.  This is the kind of park we can dream of:


9



DSC02582


ANO ACTION PLAN NATIN?

PADADAIG BA TAYO>

ANONG SAGOT?



CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Please send your PPA for confirmation ASAP, the importance of speed in customer speed excellence


MEMORANDUM:

To:     Holy Gardens Calapan
          Holy Gardens Oton
          Holy Gardens La Union
          Holy Gardens Pangasinan

Date:    May 12, 2015

The Sales Admin Assistant and the ICR Assistants Trainees have informed this office that your offices have not sent the new PPA transactions for many reasons alibi.

Your offices are enjoined to submit them now, as this is a violation of our memos prescribed procedures in the abstract PPA memos.  Severe CCD shall be imposed for continued disobedience.

Our procedures and please review these, that after completion of the PPA completely:

1.  This shall be initialled by the CMO/css

2.  Encoded in the abstract/portal for proper:

     creation of control # ID legers

These entries make it easy for:

outputs:

      Sales report

       JV report

       commission report

YOUR CONTINUED NON COOPERATION/DISOBEDIENCE NEGATES THE OBJECTIVES OF THE PORTAL/ABSTRACT PPA NAMELY TO MAKE IT EASIER AND FASTER TO DELIVER DOCUMENTS AND PROCESS COMMISSIONS AND INCENTIVES
     
xxx follow up

Resend.  We request for compliance and  cooperation regarding immediate PPA submission

Prompt processing of PPA is part of customer service excellence.  It is not happening with your continued delay of sending of PPA to 3ffb

To ensure further compliance:

1.  Hataw 2 has been postponed until full submission of PPA of Hataw 1 is complete

2.  No further outright commission shall be allowed unless the backlogs for PPA is complete.

3.  Expect delays in processing of incentives prizes and the like for Hataw 2 as the sales report and the documents submitted (the PAA) shall be the basis for the computation


CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

May 12, 2015

Is your memorial park SBU beautiful?

Please watch these pictures.  These belong to Pax Aeterna:  in Mangaldan Pangasinan.

La Union, Calapan, and Oton can be improved further.  This is the kind of park we can dream of:


9



DSC02582


ANO ACTION PLAN NATIN?

PADADAIG BA TAYO>

ANONG SAGOT?



CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup