October 30, 2019

Re: Jobs Tasks at C3 group using Toyota Way Template

C3 (Chapel, Columbarium, Crematorium business)


Resend resend resend resend.  


How many times.    (Nakita ba ito ni Rheeza?  Nasa turn over ba ito ni GM.  In the original send.and check
Abegail gmail, nanduon siya sa mailing list.  How grave ang mismanagement natin kung kulang2 ang iyong files Ms. Mariz:

To:   BPI Hr.

Thru:   Mam Madel

cc:   Erlyn

Date 10/30/2019

Hi, Ms. Mariz

Admin plan for C3   Diniscus ba.  Ms. Frenzie, Joy at RCG answer.  Acknowledge

 Alam ba ng lahat.  Parang hindi.    .  Bes sure the incumbent  understand this.  They dont.  Ask for a reflection.  Understand this too. Very well

If you and SBU dont have file, I am sure , Ms. GM did not send nor did her job well, Check her sent mails.
ReplyReply allForward

On Fri, Apr 19, 2019 at 9:01 AM Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:
2.   .  Chapel Memorial Care and Services

     1.  CMO   chief                                                 

          Responsibilities        (Core)                                                          Jobs Tasks

       1  Achieving collection target of the CMCS                                      1.   Goal Setting                                 
          at the location                                                                           2.  Marketing plan, corporate plan preparation
                                                                                                         3.  Executing the PNL marketing plan
       Ancillary

       2.   Recruitment of agents and development                                   1. Recruitment   
            of channels                                                                            2.  Training
                                                                                                        3.   Business development
    
  3.  Determination of competitive pricing vs                                          1.  Competitive research
          other funeral homes
      
         1.  Improvement of the chapel:  facilities                                     1.  Research at locality/web
                                                                                                       2.  Make suggestions/pdca
                                                                                                       3.  Implement suggestions

         2.  Furtheer improvement of funeral service                                 1.  Research 
                                                                                                       2.  Suggest/pdca
      Routine                                                                                      3.  Implement

     5.  Supervision of FD,, TS, Technician reporting to him/her              1.  Checklisting/work scheduling
          and customer service                                                              2.  Viewing visitation/surprise visit                                         

     6.  Logistics                                                                               1. Casket inventory and reoorderiing
                                                                                                      2,  Filing of Cash advance and liiquidation
  

    7.  Care and security of equipment  and submission of                   1.  Inventory of FFE
                                                                                                     2.  5s and TPM
    8. Filing and record keeping and reporting                                     1.  Filing
                                                                                                     2.  Prompt daily reporting

    9. Efficient and effective operations                                              1.  Lessening expenses, thefts losses
                                                                                                    2.  Eradicating wastage /muda/TIMWOOD
                                                                                                    3.  Work/off/leave scheduling

    2.  CSS 2 -  Funeral Director   (in charge of customer care, sales, marketing)

       Core:

      1.  Answering first call                                                      1.  Answering call
                                                                                            2.  Dispatching TS and attendant
                                                                                            3.  TRT application

     2.   3.  Offering the best package that                                 1.  Find out the budget, capability of the customer to pay                
          meet the needs of the customer                                    2.  Showing the casket, the clear book discuss price and features
          (low or levelling up.upgrading  at                                    3.  Closing
          the high hundreds

      3.  Filling up of forms:   sales contract                               1.  Entertaining inteviewing representative
           embalming authorization                                             2.   Filling up of forms
                                                                                           3.  Acceptance of payment
      

     4.  Prospecting                                                              1.  Entertaining memorial park customers
                                                                                         2.  Follow up visit referrors callers 


         Ancillary

    5.  Cross selling other products:                                       1.  Assistance to memorial park staff
         bundling, plots cremation pre need 

   Routine:

          6  Daily checking amenities of the bereaved:                    1.  Personal checking or by attendang 
      water, flowers, accommodation;  replacement if 
      needed

          7.  Observing and accomplishing the  checkllist               1.  Accomplish the checklist
                                                                                             2.  Send the checklist with the Cash Advance liquidation

          8. Posting of obits                                                         1.  Filling up of deceased data, obtaining pictures

          9.  Making tributes for the deceased                               1.  Get pictures and story
                                                                                             2.  Using a moviemaker, make 4L presentation

         10   Organizing the departure team for interment               1.  Get the equipment and personnel together
                                                                                             2.  Execute the interment program
                                                                                             3.  Return and  inventory of the equipment
                                                                                              



  3. Mortuary Technician    - Embalmer  (on call in the beginning or part time)

     Core:

     1.  Being ready for first call, may attend to                  1.  Answering the phone
          pick up if necessary if has knowledge of driving      2.  Joining assisting the TS in the pick up

     2. Embalming and body preparation:  washing            1. Preparing the  body -  cleaning washing cosmetics dressing
                                                                                   2.  Cleaning the casket placing the cadaver at the casket
     
      3. Assisting in set up at chapel or homes (?)             1.  Clean and inventory of the equipment to be used; loading
                                                                                   2.  Unloading and set up

     Routine:

   4.  Inventory and care of embalming equipment           monthly inventory report 
                                                                                  no missing  tools, FFE
   5. Reordering of funeral or embalming equipment         kumpleto gamit

    Ancillary

      6. May set up flower arrangement if has knowledge of 
      if in state of disrepair
       bathing and dressing up

      7.  Research new ways of serving the deceased           innovation suggestion

 4. Attendants:

         For pick up, chapel cleainliness, and funeral procession  Daily or on call

 5  Transportation specialist  daily or on call for hearse and/or family car

          1. Pick up

          2.  Funeral procession

5.    2.2  Transportation Specialist

         2.2  Transportation Specialist

        Routine                                                                                        Jobs                    

        1.  Cleaning and TPM of vehicle                                      1.  Washing car  inside and out
                                                                                           2.   Washing car under chassis
                                                                                           3.  Washing engine
                                                                                           4.  Polishing car
       
       2.  Repair and maintenance of vehicle                             1. Change oil, 
                                                                                          2.  Add lubricants
                                                                                          3.  Charging battery
                                                                                          4. Changing bulbs
                                                                                          5. Check up of brakes and suspension, ps
                                                                                          6.  Check up up cooling system
                                                                                          7.  Replacement of brake fluid
                                                                                          8. Topping up windshield washer  fluid
                                                                                          9. Rust repairs

      CORE
                                                                                                
      3. Funeral service                                                         1. Checking car blowbagets
                                                                                         2.  Purchasing fuel
                                                                                         3. TRT
                                                                                         4.  Preparing hearse for procession
                                                                                         5. Starting the car
                                                                                         6.  Driving the car
                                                                                         7.  Picking up the casket and loading
                                                                                         8.  Filing up log book
                                                                                       
                                                                                         
                                                                                                

    ANCILLIARY

         4.  Trouble shooting  and repairs                                1.  Car will not start    
                                                                                        2. Draining fuel filter
                                                                                        3. Replacing air cleaner
                                                                                        4.  Leaking master cylinder of clutch           

        5.  Record keeping and reporting                                1.  Filing TRT
                                                                                       2.  Monthly dent report
                                                                                       3.  Payment of fuel and repairs
                                                                                       4.  Log book maintenance

6.  Cremation technician


     Responsibilities:

    1.  5s of the crematorium and CR                                1.  Cleaning and sweeping the customer area, cremation area and CR
                                                                                    2.  Dusting the urns and furniture

   2.  Maintenance of the cremation machine genset         1.  Warming up, checking battery and fuel
                                                                                   2.  Checking inventory and sending to the  C3 boss and 3f

  3   Carrying out the cremation process                         1.  Reception and entertainment of the customers relatives
                                                                                  2.   Final viewing
                                                                                  3.  Cremation
                                                                                  4. Cremulations
                                                                                  5.  Delivery of the ash with or without urn
--
PAGSASANAY SA TAGUMPAY (Training for Success)



























  Jorge U. Saguinsin

YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing.  Please RRURAC

Holy Gardens One Stop Shop (Master Brochure)








1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5.  Makipag TIPAN -  IGALANG ang mga nasusulat:  CCD handbook at MC

     Pag uusapan sa am talk

 YOUR OFFICES ARE OBLIGED ORDERED TO UPDATE  THEIR POSTS AT THE FOLLOWING SITES: (they have been placed here for your easy reference)

   




   Weekly posting  at HolyGardens Communications and Best Pictures










 



Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office


--

























  Jorge U. Saguinsin

YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing.  Please RRURAC


Holy Gardens One Stop Shop (Master Brochure)





Time is gold
Time lost is lost forever.
Of all the resources, only time is irreplaceable
Successful companies primary tool is smart use of time -  being the first to market
One of our principles is EFFICIENCY.   To have high outputs and be productive.  Always
If we are unable to finish projects or tasks on time, it is an event called failure?  We are not


1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5.  Makipag TIPAN -  IGALANG ang mga nasusulat:  CCD handbook at MC

6.  Ang naiwan ng mahal sa buhay ay dapat masaya.

     Pag uusapan sa am talk

 


Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office
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