Nasaan na transcript ng training ni Orly? Techwin
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---------- Forwarded message ---------
From: Jorge Saguinsin <holygardens.groupnew@gmail.com>
Date: Fri, May 3, 2019 at 8:04 AM
Subject: Job Responsibilities, Tasks and Steps for Cremation Technician using the Toyota Way Template
To: Jorge Saguinsin <profjorge.entrep@gmail.com>, Records Assistant <bpi.rcrma2019@gmail.com>, Madel <madz2424@yahoo.com>, <holygardens.group.feasible@blogger.com>
From: Jorge Saguinsin <holygardens.groupnew@gmail.com>
Date: Fri, May 3, 2019 at 8:04 AM
Subject: Job Responsibilities, Tasks and Steps for Cremation Technician using the Toyota Way Template
To: Jorge Saguinsin <profjorge.entrep@gmail.com>, Records Assistant <bpi.rcrma2019@gmail.com>, Madel <madz2424@yahoo.com>, <holygardens.group.feasible@blogger.com>
Ms. GM: Please print this 2 sets for discussion today:
1. Funeral Director
2. Embalmer (Embalming technician)
3. Cremation technician.
Job Responsibilities, Tasks and Steps for Cremation Technician using the Toyota Way Template
page 1/ C3 job
Responsibilities/Tasks Outputs Outcome/Results
1. Readying the body for cremation Case for cremation
1. Checking Death Certificate, Cremation
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Contract, Authorization and receiving the same Proof of legal cremation Collection/sales
2. Removal of metallic objects from the Inventory of valuables of
body, making an inventory of the same deceased
and having family receive the inventory list
3. Allowing final viewing Satisfied customers
2. Cremation proper
1. Transferring body from casket to cremation box
2. Starting and operating the cremation machine
3. Collecting and cooling the ashes
4. Cremulation
5. Delivery of the ashes to the family Ashes + Urn
with urn if free (selling one if not)(
6. Inurment (to be assisted by Funeral Director)
3. Maintenance and 5s of Equipment, adequacy of
supplies
1. Logistics: fuel, cardboard box adequate supply all the time
2. Testing and practice of genset and cremation machne machinery in running condition economical operation
3. Cleanliness of crematorium; room customers area
and CR
4. Record keeping and reporting
1. Master list of those cremated updated record book
2. Cremation contract, authorization and DC past transactions
3. Reporting to 3f weekly 1 and 2
4. Inventory of Urns: on stock received, sold, new sales and inventory of urns
balance
-x-x-x-x-x-x-x-x-x-x-x-x-x-x-
C3 jobs
page 2/
Tasks and Steps Job. Readying the body for cremation Embalming Technician
Tasks and steps
Prior to this, elsewhere, the FD and the cremation/chapel CSS2 would have closed the cremation package
1. Done the cremaiton sales contract
2. Accomplished the cremation authorization
3. Received copy of the death certificate
4. Issued an OR under the name ___________
5 Observed the following schedules:
M to F
Sat to Sunday
6. Observed the following premium:
+ 5% beyond 5 pm
+ 10% on Saturday and Sunday
+ 20% on holidays (working and regular) and rush cremation (less than 48 hours notice)
Tasks/steps Key points Reason for Key point Walk time Work Time
1. Readying the body for cremation
1. Reception of the body and relatives 1. Assist funeral staff, greet 1. Sign of respect and CS 10 minutes
relatives and bow
2. Werar uniform or presentable
1. Checking Death Certificate, Cremation clothes xxx 10 minutes
Contract, Authorization and receiving the same
2. Inspect completeness of docs (or order from 1. No DC no cremation 1. As per sanitation code 3 minutes
FD with the copies of docs) 2. The cremation authorization prior
must specify that there is
1. foul play or case on the body
2. no petition for habeas corpus 2. We could be involved in
expensive and prolonged
lawsuit
2. Removal of metallic objects from the 1. Have family member witness 1. We do not want accusation 5 minutes
body, making an inventory of the same the removal of jewelry of theft
and having family receive the inventory list 2. Have family member sign 1. Documentation complete 5 minutes
on inventory list SOCPN
3. Allowing final viewing at ante room
1. Aircon should be pre cooled 1. Prior to their arrival 1. For customer comfort 3 minutes
2. Play funeral songs: One moment 2. Use a 42 inche tv, use usb 2. For emotional goodbye 1 minute
in time, I will be there, What matters
most, Prayer, You raise me up
2. Have a table near the body; where 3. Palanca, family tribute to the 1. For more emotional impact 30 minutes
family members can write prayers deceased
and petition
3. Place body in cremation box
4. Preheat the cremation machine for
15 minutes at 500 to 700 degrees
-x-x-x-x-x-x-x-x-x-x-x-x-x
C3 jobs page 3/ Job 2 Cremation Proper Cremation Technician
Tasks/steps Key points Reason for Key point Walk time Work Time
2. Cremation proper
1. Transferring body from casket to
cremation box
1. Place the casket and truck side by 1. Have an attendant or family member 1. Its a two man job 1 minute
side with cremation truck with the assist you
carton
2. Place the body from casket to the
carton
2. Starting and operating the cremation machine 1. Preheat complete, push the body and 1 Press the operating button at 1 minute
carton into the machine after opening door 1,000 degrees
2. Do not open cremation until its estimated 1. For aesthetic purposes, body
to be done looks ugly when being cremated 30 to 75 mins
Estimated time:
60 minutes for a 50 kgs body; 1. Guide to avoid over creamating
to save fuel
30 minutes for bone cremation and fetus
and emaciated body, elderly
3. Collecting and cooling the ashes
1. . Rake in at end of cremation time 1. Wear face mask and protective apron 1. Ambient temperature is hot 60 mins at collection bin (using the 2. Rake in all
rake with long handle
3. Allow coals and ashes to cool down 2. To prevent burns on the technician
for one hour
4. Cremulation
1. Remove the collection bin at the 1. Wear gloves and eyewear 1. For safety 1 min
bottom of machine
2. Have the cremulator ready for use 1. Get hand off cremulator blades 1. For safety 1 min
3. Having everything clear, place all
solid remains at cremulator and run 5- 10 mins
for 5 to 10 minutes after everything
becomes fine
4. Place the ashes in thick gauge 1. Ashes may be 1 lb only 5 mins
plastic bag (ziplock)
5. Delivery of the ashes to the family 1. Sell an urn (where there is none) or use 20 mins
with urn if free (selling one if not)( the free urn as provided
2. Upsell ceramic, brass or wood urn
3. Roman Catholic church does not allow
home inurment, suggest ash crypt inurment
or plot burial
6. Inurment (to be assisted by
Funeral Director)
1. Accompany family to the 1. Secure the key 2 mins
in house crypts 2. Have senior family member do the inurment 20 mins
-x-x-x-x-x-x-x-x-x-x-x
C3 jobs page 3/ Job 2 3. Maintenance and 5s of Equipment, adequacy of Cremation Technician
supplies
Tasks/steps Key points Reason for Key point Walk time Work Time
1. Logistics: fuel, cardboard box urn
1. Maintain an inventory list/checking daily 1. Daily checking and updated record 1. So that hinid mabubulaga 3 mins/day
no OS na
2. RE order thru FD, CMO if leve reaches 1. Do mrf, request po, contract 1. To ensure sure na pagbili 10 ins maxx
70%
3. Follow up and make sure they are 1. Constant follow up 1. To get things done 2 mins.
delivered within 2 to 3 weeks
2. Testing and practice of genset and cremation machine
1. Check fuel level in tank 1. Not less than 1/2 1. Near empty causes fuel sludge 5 mins
to enter cremation fuel system
2. Drain the fuel filter (for water) 2. Be sure one is installed 2. To remove water and air
Loosen the bottom and pump
3. Cleanliness of crematorium;
room customers area
and CR
1. Have a WS and checklist 1. 2 or 3x a week 1. A clean CR is a beautiful CR 5 mins
2. Sweep floor 1. Follow 5S standard 2. Para kaakit akit crematorium 10 mins
3. Wipe furniture FFE
4. Clean CR with detergent and 1. Malinis palagi at walang 1. A dirty CR speaks plenty 30 mins
bowl cleaner, deodorize, wipe maitim, madilaw sa bowl about our difficulty
bathroom fittings polish
2. Items to be cleaned:/checked
1. Floor walang lusak putik
2. Salamin malinaw
3. May tubig, soap water
4. Urinal walang madilaw mapanghi
5. Toilet bowl walang lick walang marka
ng jebs hindi mabaho
6. Tiles walang mantsa dumi
7. Walang alikabok ang tops mga divider
5. Empty trash cans, pick 1. Clay go, do this daily 1. Cleanliness is Godliness 10 mins
up trash near cremation area
-x-x-x-x-x-x-x--x-x-x-x-
C3 jobs page 4/4 Job 4 4. Record keeping and reporting Cremation Technician
Tasks/steps Key points Reason for Key point Walk time Work Time
4. Record keeping and reporting
1. Master list of those cremated 1. Date 1. Complete details
2. Name of deceased 2. Assurance of completion
3. Contact person with legal requirements
4. Address and contact Number 3. Adequate control
5. Type Adult/(Senior Non senior)
bone, infant,
6. Time completed (time to time)
7. Estimated amount of fuel used
8. Death Certificate Number
9. Contract Number
10. Cremation authorization No
11. Cremation technician
12 Urn type
13 Free, Purchased
14. If purchaced how much
12 SOCPN of technician
2. Share file with 3f or email 1. Weekly 1. For regular updates 2 mins
3. Inventory of Urns: on stock received, 1. Inventory list and sales report 1. Know which urn are fast 2 mins
sold, new moving
PAGSASANAY SA TAGUMPAY (Training for Success)
Jorge U. Saguinsin
YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing. Please RRURAC
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Jorge U. Saguinsin
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