Review of the basics CS with the CSS

Every 3 pm M T W:

Who all CSS

Day 1:      Customers and business

               1.  Who is the customer

               2.  PTM

               3.  The sales process:  suspects, prospects, buyers, repeat sales

               4.  What is customer service;  improving customer experience?

               5.  Bouquet of customer service

Day 2:    1.  Interment service checklist.  What has gone wrong

              2.  New Purchases:  lowering device, carpet, etc.

              3. Not being done:  convoy, dalaw paburol, pa 40 days.   

Day 3:    Marketing and sales

             1.  Vision <--   Cash  Flow  <---Sales

                                In order to have sales, you need

                                 AATR

              2.  What do you need in order to sell -  planning via

                   Marketing plan   4ps or 7 ps

             3.  Ads   

                1.  various media -  soc media, paid media

                2.  Use of soc media:

                    Google

                     Blogger

                         1.  Bests

                         2.  Obit

                         3.  Tribute

                         4.  Anniversary

                     You tube

                      Non google

                     1.  FB

                         Whats app

                         Instagram

                   2.  Twitter

                  3.  Shopee and Lazada

        4.  Poster lay out -  Using publisher or ppt.

            1.  Guide -  what are the competitors doing;  what key points

                 are they emphasizing:   kaputian, pumuputi ng 7 days, 

                 amoy bulaklak, lalakas ang mga gurang

            2.  Lay out of outdoors and fb

                Remember focus and attention:   key points, advantages of the 

                products.   7 words rule

                use picture, no pictures

         3.  AIDA ads for FB -  you must catch the attention of the one scrolling

              A ttention  -  your headline, first line must make the reader stop

                                  and take note

              I nterest  -  the attention must grow into

             D esire

             A ction -  inquire, call dm, tripping

     4.  You still follow the 3 steps in selling

          1. General ads for all your products  to make the prospect learn more

              and reach as many as possible (so this is under the boost)

        2.  Gratuity period  -  you develop Class B prospects

             Those who opt in, ask for more information

        3.  The selling phase (via messenger)   you get the close, the price, the

             freebies the docs to be signed.   ec.   

I will lecture on the rest.  Ms MLM, any body who can handle the rest