Showing posts with label CMO conference. Show all posts
Showing posts with label CMO conference. Show all posts

March 13, 2014

Team building and communication exercises for CMOs conference.

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

Angono, Rizal  Philippines    |   March 13, 2014

                                    Relaying information at Gogo girl team

We had team building exercises with 3ffb and SBUs chiefs today at Unamonte.   Cindy was absent and epr was late;   jus was slightly late.  Everybody was there.

Near PTT and old building two groups were formed.  One was called Giant, and the other was Gogo Girls. Election of a  team leader, a communicator, and name for the group was ordered.   Cynthia was group leader for Gogo Girl,  communicator was Brenn.  The Giant group had Fermin as the leader, communicator was Aprilyn,

At Unamonte, there were 3 exercises made:

1.   Transferring of message on teambuilding and communication and 3 secrets of health.  This was almost flawless

2.  Instruction on what to do during exercise.   (Shout team name upon saying the word commence;  shout team name 2x after last number of rep)

3.  Communication relay on interment data.  The communicator records the initial data relayed by SMD to the newbies:    Rica Joy and Suzette.  The results were funny.

The original message:

"There will be an interment on March 15, 2014.  The deceased is Jose Candon, taga Virac Catanduanes, 57 yo residing at  Vitas Tondo.  He is marrie d to Carmina Feliciano who is from Abra Bangued;  there are 5 survivors.  He is to be interred at Lawn 6 Block 4, 7 ft. DLX service with tribute.  The authorized representative is Juanito de Asis.

Gogo girls communicator report:

"Meron interment sa March 17, 2014. Ang ililibing ay si Jose Candon.57 yo taga Birac Tondo.  Ang asawa niya ay si Carmela Andon.  Taga Valenzuela.   Ang loteng gagamitin ay lote ni Jose.   7ft at merong tribute."

Giant

"Meron libing tayo sa March 15, 2014.  Ang ililibing ay si Jose Candon 57 years old taga Tondo Manila asawa ay si Carmencita Candon ililibing sa Lawn 6 Blcak B Lot 7,  /de Luxe interment package. May limang surviving heirs. 

                                    Group picture

  
                                     Walking along Col Guido


 Climbing East Ridge



                                    FP


                                        The Giants


                                   Communicating

 x


                                        Kumpisalan for interment












August 21, 2013

Another CMO conference soon

To     :  AC,
            CC
            RCC
            BGG
            DGO
            MS   

I plan to have a meeting soon to tackle the following:

Objectives:    1.  To meet H2 objectives
                      2.  Execute the 2013 strategies

When:  

Where:   3ffb

What:   Agenda

l.  Sales and collection

        1.  PMRSS of July and August events
             What was done well, what was not done well?
             What is your plan for September?
             Events:   Feeding program, the book donation to schools;   roads, construction inaguration
             Customer service: 

                   1. 1   Documents delivery
                   1. 2   Customer  complaints ticket
                   1. 3   Agents recruitment and accreditation
                   1. 4 Prompt  Payment of commission/incentives
                   1. 5  Mass cards < now local>
                   1. 6.   Foff
                   1. 7   Wifi and CCTV  online interment viewing
                   1.  8.   Default interment slideshare on the deceased
                             1. 8.1.  Archiving (with com site)
                             1. 8.2   QR on markers
                             1.8. 3   QR on sidewalk and walls.

        2.  Collection:
              l. Aging
              2.  End of the month and middle of the month schedule for collection
              3.  Collection letters; forfeiture
              4.  Methodology tactics for collection   

     3.  Projects (please submit PDCA
              l.  Landscaping/decorating of just developed sites: 
                     Panga   -   roads
                     La Union  chapel  <please remind engr haylo on drainage>
                    Calapan  -  backfilled area, road development;   garden     lots  backfilling  
                    Oton  - backfilled area, road construction 

                   Others:   vertical gardens
                                 herbal gardens
                                 waterfalls 

What happened to the following:

           l.  Lamp posts project of LUMP and Pangasinan?  (replacement with LED lamps)
           2.  Interment announcement board for everyone  (LED dapat)

4.  Processes:

         l.  Goal setting

        2.  Division among staff through administrative plan

        3.  Daily monitoring and checking

        4.  Reporting

                  4.1.   Daily CMOs report

                  4.2.  Weekly kaizen report

                          l.  Contents
                          2.  Submission every Saturday

                4.3  Weekly best pictures report at Holy Gardens group blog

                        l.  Taking best pictures
                        2. The 5 sets of pictures
                        3.  When to post
                        4.  Goal of the 5 pictures

Other processes

                  l.  Quality
                  2.  Kaizen
                  3.   5s and TPM

5.  Learning:

           l.  Bulletin board reading  and commenting
           2.  Employee journals
           3.  Job descriptions OJT
           4.   Orientation schedules exams and certificate of training                      5.  View the learning and training slideshare by Prof Jorge  

6.  Hiring:

          l.  Getting applicants
          2. Finding the right fit

                Passion  - is he interested in working (or just the suweldo) does he enjoy hard work, being with people, accomplishing things or he does not have much to show in terms of achievement, is company butterfly;  is he an achiever, does he have leadership;  Is he immature;  does he text and call while waiting for the interview

              Integrity   -  does he have one word, he still believes that honesty is the best policy?  Is he a balimbing, or a layer?

              Competence  -  does he pass the minimum requirement of the job, can he does he understand the job?   Is there a perfect fit between job and  his experience and educational attainment?

     3.  Hire for the day and train for the week, or the reverse  -  train for the day and hire for the week

     4.  Agent recruitment

     5.  Conducting sales meeting

     6. Completion of vacancies

7.  Execution:

        l.  Barriers to execution -  force field analysis
                 1.  external barriers
                 2.  internal barriers
                 3.  "barrier to change"  It cant be done!  We used to do it that way; " dinatnan ko na yan."

       2.  Kisfrek

       3.  Smart, 5W and IH, 4m

       

8  Sales for November 1 and preparation for the same

Be prepared and be ready take up anyone of them

Be ready to understand and execute properly

RSVP
           
Jorge Saguinsin

"Getting higher and stronger"