To : AC,
CC
MS
What is your plan for September?
Events: Feeding program, the book donation to schools; roads, construction inaguration
Customer service:
1. 1 Documents delivery
1. 2 Customer complaints ticket
1. 3 Agents recruitment and accreditation
1. 4 Prompt Payment of commission/incentives
1. 5 Mass cards < now local>
1. 6. Foff
1. 7 Wifi and CCTV online interment viewing
1. 8. Default interment slideshare on the deceased
1. 8.1. Archiving (with com site)
1. 8.2 QR on markers
1.8. 3 QR on sidewalk and walls.
Other processes
l. Quality
2. Kaizen
3. 5s and TPM
4. Agent recruitment
5. Conducting sales meeting
6. Completion of vacancies
7. Execution:
l. Barriers to execution - force field analysis
1. external barriers
2. internal barriers
3. "barrier to change" It cant be done! We used to do it that way; " dinatnan ko na yan."
2. Kisfrek
3. Smart, 5W and IH, 4m
Be ready to understand and execute properly