To Holy Angels Memorial Park
Thru: Ms. MadelSubjects: Notes and musts for the FD at Morong1. Job Description: Responsibilities, outputs and OutcomesHere is the list of job responsibilities, outputs and outcomes. It is not his task to set things in order and report anomalies at HAMP which he did at Panga nor enage in paranoidal witch hunt, which could end his career2. CSS 2 - Funeral Director (in charge of customer care, sales, marketing)Core:1. Answering first call prompt reply as required by OIC2. Ordering authorizing TS and quick response not more than 1 hour after first callattendant trip ticket3. Offering the best package that inquiries, Class A prospect Salesmeet the needs of the customer(low or levelling up.upgrading atthe high hundreds4. Closing the sale Funeral Service contract Collection/paymentAncillary5. Cross selling other products: inquiriesbundling, plots cremation pre needRoutine:6 Daily checking amenities of the bereaved: Maintain a log of checking delighted customerwater, flowers, accommodation; replacement ifneeded7. Posting of obits obits8. Making tributes for the deceased tributes9 Reports and filing of contracts, embalming orderly and systematic filingauthorization2. Read and understand the CCD: and emphasize:1. Use of company property for personal use without authorization is a Class D offense2. Quarreling with customers and co workers is a class D offense3. If he must report anomalies, use the prescribed format for IR ; no IR this is pure hearsay and is wasting our time/his timeParts of IR1 What: (Describe in 30 words or less clearly and specifically what the incident was all about2. When: Estimated time the incident or even took place: time and date3. Where: Specific place where the event took place (Use print screen ofGoogle map or Waze if possible4...Who: saw it, who first reported it?are the personalities involved, protagonists (if there are adversaries)are the conspirators: persons involved to perpetrate the act5. More description of the incident: Make a 100 or more words describing thewhole incident Include picture, video or audio where possible6. Resulting damage or losses1. Financial2. Human resources3. Company brand or image/customers4. Morale5. Who were affected: community? environment? govt7. What are the ad hoc temporary solutions:?1. Was the victim given a first aid;2. Was the incident reported to the police NBI PDEA8. What is the proposal to address the issue of the incident so that it will not be repeated9. Action/Resolution by 3f/Senior officers---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Reported by _________________ Noted/Checked by:Received by:Attachments:1. Pictures2. Video/Audio3. AffidavitsPlease file in triplicate:1. Office file SBU2. 201 file3. 3f fILE4. PhotocopiesMs.Madel, Joy, please take note and do. Let us make this thing work--
PAGSASANAY SA TAGUMPAY (Training for Success)
Jorge U. SaguinsinYOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing. Please RRURACHoly Gardens One Stop Shop (Master Brochure)1. LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)2. BIDDA: BELIEVE, INSPIRE, DREAM, DO AND ACT3. Read and answer all email and texts. Be responsible4 RRURAC (Read, Reflect, Understand, Realize Act, Check) # 35. Makipag TIPAN - IGALANG ang mga nasusulat: CCD handbook at MCPag uusapan sa am talkYOUR OFFICES ARE OBLIGED ORDERED TO UPDATE THEIR POSTS AT THE FOLLOWING SITES: (they have been placed here for your easy reference)Weekly posting at HolyGardens Communications and Best PicturesNotice: This email address is a private property of Holy Gardens Group and its contents are private and confidential. Its contents and attachment may not be copied nor forwarded to parties other than the ones intended to, nor can the contents be used other than the original intent You are advised to delete the message you received if in case it may have been wrongly sent to your good office
This is a forum, a bulletin board for: shared learning, shared vision, personal mastery, thinking, attitudes, communication, memorandum, systems, structures, policy, structure, procedures, processes, personnel, sales, marketing, operations, maintenance, training, personnel, human resources. This is a repository of our memories and learning
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April 17, 2019
Compelling reasons why the CMCS business at HAMP should be started
September 01, 2018
Sales Achievement Award for August - Holy Angels and Malasiqui
The following SBUs are recognized for their outstanding sales achievement:
Certificate of Achievement for Holy Angels Memorial Park
Malugod na pagbati sa Holy Angels Memorial Park sa pagtatagumpay: sa paglampas ng target na 100 sales
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KEEP THIS UP. A great example for other SBU to follow. They sold 151 for August. We at Holy Gardens group sold only 100+ including PIS. Hindi ba shameful. 2 lang tao sa HAMP. Maliit memorial park. Kinulang ng espiritu mga Holy Gardeners?
May 18, 2013
Week 20: Holy Angels Memorial Park Kaizen Report
December 12, 2011
Minutes of the Meeting of Holy Angels Marketing Staff on November 25, 2011
| No. | Date : November 25, 2011 | Agenda : |
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| Communication & Participation of | Sir JUS , Mam EVS | |||||
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| Holy Angels At Holy Gardens | Joanah & Tina | ||||
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| Community Blogs. |
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| ITEM | Discussion Point | ACTION TAKEN |
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| Communication | Communication is a two | Sir JUS | Constant & | Everyday | HAMP |
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| way process of receiving | Mam EVS | close communication |
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| & sending information | Joanah |
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| it must have commonality | & Tina | answering text |
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| common experience shared |
| messages promptly, |
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| and constantly. |
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| Communication must have |
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| stimulus, a respond or |
| on time reporting, |
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| feed back an information |
| commenting & |
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| when taken into action |
| reading blogs |
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| becomes learning. |
| RRURAC |
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| Communication must SMART |
| communication must have |
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| S - Specific |
| SMART , to attain this both parties |
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| M- Measurable |
| must have a clear objective and |
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| A - Attainabel |
| persective . |
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| R- realistic |
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| T timebound |
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| Vision | Vision - to be the leader in | joanah & | provide an excellent | Every | HAMP |
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| the memorialization | Tina | interment service, | interment |
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| business for the next ten yrs. |
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| in Phil. & Asia |
| provide obituries to our |
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| 1 . Obituaries |
| customer & non customer |
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| 2. Tributes |
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| 3. Cremation |
| used FOFF |
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| 4 . Affordable Interment |
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| Mission | Mission - to provide best tributes |
| make the best interment | Every day | HAMP |
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| and loving memories to Customers | HAMP | experience to our customer |
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| and non customers alike . | Staff | by provideing them a |
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| complete service, esp. in |
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| tributes & obituries |
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| MVP | MVP "So lovingly remembered at Holy Angels |
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| we must emphasize | Every day | HAMP |
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| Memorial Park, to remind, to immortalize | Joanah & | to our customers |
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| the life of the person who passwd away to | Tina | that above all the |
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| remind of the illustrious life of the deceased " |
| material things here on |
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| earth memorial park is |
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| the place where we can |
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| assured that our love |
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| one's are well remembered |
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| of . |
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| We make sure that our |
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| memorial park are well |
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| maintain, grass trimmed |
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| and clean surrounding. |
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| Psalm 103:8-178 The Lord is compassionate and merciful, |
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| Psalm 103 |
| HAMP | Psalm 103, deals with the how |
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| slow to get angry and filled with unfailing love. | staff | God love us to much that He gave his | Everyday | HAMP |
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| 9 He will not constantly accuse us, | only begotten son, |
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| nor remain angry forever. |
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| 10 He does not punish us for all our sins; | because we are weak and we need |
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| he does not deal harshly with us, as we deserve. | guidance, in our daily life God sent us |
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| 11 For his unfailing love toward those who fear him | our mentor, our boss to guide us, |
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| is as great as the height of the heavens above the earth. | our relationship with other people |
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| 12 He has removed our sins as far from us | show the our relationship towards |
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| as the east is from the west. | God, therefore respecting one another |
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| 13 The Lord is like a father to his children, | loving each other is a calling of God. |
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| tender and compassionate to those who fear him. |
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| 14 For he knows how weak we are; | in relation with our MVP, memorial |
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| park is where we leave our legacy |
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| are, in the place we are lovingly |
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| remembered by our love ones. |
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| Collection of tribute, and FOFF |
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| where it publish all over the world. |
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| thru internet |
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Prepared by:
Joanah De Asis
