Showing posts with label CS. Show all posts
Showing posts with label CS. Show all posts

May 29, 2013

Bouquet of Customer Service at Holy Gardens Memorial Park, featured at Slideshare

"Pag gusto, may paraan; pag ayaw, maraming alibis"

We have to review our customer service process from A to Z;  we have accumulated these since l983 (or 30 years) and we have been known for this type of transaction with the customer.  We have to keep this up, maintain and even be better than before.

Let us review and execute this always if we are to be top and if we are to perpetuate ourselves.



December 03, 2012

New message from Nanay Laura

I hope everybody learns CS from this post.  The one who sent was a former employee now in US. She used to be an auditor who was drilled also on customer service.  Do you much about CS in a deep responsible way?

---------- Forwarded message ----------
From: Facebook <notification+kjdm_dkp3pdi@facebookmail.com>
Date: Fri, Nov 23, 2012 at 1:08 PM
Subject: New message from Nanay Laura




Thank you po.
Nanay Laura12:38pm Nov 23
Thank you po.
Conversation History
Nanay Laura
Nanay Laura11:45pm Jul 2
Hi Sir, thank you po sa pag accept nyo sa akin dito sa fb. Praise God at na meet ko kayo kahit dito sa fb. . Alam nyo sir, hindi ko po kayo nakakalimutan kasi sa inyo ko natutuhan ang halaga ng "excellent customer service". Hanngang ngayon po kasi ina-apply ko yan hindi lang sa customer pati na sa mga taong nakikilala ko na kailangan ng service ko. Marami po talagang salamat Sir sa pagtuturo nyo sa amin nyan. Minsan nga po nag discuss ako dito sa ofc namin, i really mentioned your name because i am so proud of the person who guided me and taught me how to be a good employee. Hindi ako nagbibiro sir, you are one of my managers whom i really admired, Again, maraming maraming salamat po... God bless you Sir!!
Jorge Saguinsin
Jorge Saguinsin5:39am Jul 4
Salamat
Nanay Laura
Nanay Laura8:21am Nov 23
Hi sir, meron pa po ba kayong residential lot for sale sa mambog?
Jorge Saguinsin
Jorge Saguinsin10:38am Nov 23
I am not with Unisun/subdivision group. I will inquire. Thanks
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the best"