Conference with AB and CC re various matter

Memorandum:

May 4, 2015

To:     Ms. Cynthia Cartago

          Ms. Angelica Baylon

Subject:   CONFERENCE ON MAY 7, 2015

Let us have conference with your good selves on May 7, 2015 regarding the following:

PAST AND PRESENT

1.   Implementation of PPA and abstract:

     1.   Use of dropbox

     2.  Sending of  PPA

     3. Report generation:

        CRB

        Sales report

        JV sharing

        Com

     4.  ID and control number

     5.   COPF for fully paid plots

2.  Implementation of OCV

     Printing of OCV form

3.   Collection of MA with COM, without com

4.  Reemphasis on CS

FUTURE:

1.   CMS at La Union;  (AB)

2.  Crematorium at Pangasinan   (AB)

3.  Making the CMS work:

      Calamba   -  CC

     Pangasinan -  AB

     Product guide to naming caskets (from Lacquian)  (CC please follow up

4.  Holy Gardens +   

     include the low end services:   

     9950

    14950

    19950

    Brochure

    Powerpoint

    Plot Purchase Fund of MLII   (CC) and  Delson

5.   +Complete Memorial Services

     Themes

     4 high end caskets

    Default features

    Special features

6,  Doble Hataw campaign

    Timeline

    Marketing Plan

    

Jorge  

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please view the following sites of Holy Gardens group and share

Holy Gardens Memorial Plan (proposed)

Holy Gardens Memorial Packages

Holy Gardens Memorial Plots

Holy Gardens Chapel and Memorial Service

Landscaping ideas

Holy Gardeners

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Please follow up response on interments vs griefshare posting.

Memorandum

TO:   Isa H   - Acting HR

         Maricel  AP

         Cynthia.  -  Marketing Coordinator

September 2, 2014

1,   List of interment vs griefshare (GRIEFSHARE POSTING HAS  TO BE UPDATED) WHEN CAN WE COMPLY.  Ap IS UNDER ORDERS TO COMPEL SBU TO COMPLY ASAP

2,  Great sales events?

3.  What is the secret?

I expect SBUs written response in emails. It has been a tiring experience that our emails are ignored and unanswered.

Jorge US

Holy Gardens Group

Please visit:   

Holy Gardens Group

Holy Gardens Group FB Fan Page

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Re: My own take on first half (H1) Performance

Follow up:

1.  Has everybody read this very well?

2.  Have you reviewed all other communications on:

    1. Capf

    2. Memorial packages

   3.  H2 plans (marketing plan)

I would like to repeat that there may be no FAR on things that we send you.  Many do not even bother to reply to emails.

Cynthia, please kulit.

Jorge

Jorge US

Holy Gardens Group

Please visit:   

Holy Gardens Group

Holy Gardens Group FB Fan Page

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

On Sun, Jul 6, 2014 at 7:14 PM, Holy GardensGroup <holygardens.group@gmail.com> wrote:

Goal:   To achieve sales of P50+ million in sales for H2

Reality:   Sales Performance of30%+

This is worse than 2013 when we achieved 50+.  I would say that was our banner year.  We did 200 plots  in June 2013

What are my and your alibis

We supported the H2 with new products and other financial support. However the following were not forthcoming or non existent:

1.  Lack of staff:

    At Panga, Calapan, Oton and La Union. 3ffb

   The HR and 3ffb tent) were unable to effectiely hire  and fill the vacancies.

   The lack of staff also stems from high turn over at 3ffb;  many were not qualified (not properly oriented) or were fired by the directors for misdemeanor.  The 3ffb lacked the intellectual capital to deal with Q and A and problems.

Those who were left usurped authoriy made decisions that did not have prior approval, and did not process requests from SBU promptly

2.  Improper processing:

Concerned:

1.  Documents;

2.  AP

3.  Commissions and incentives

4.  Contracts

5.  Salary scale.  The 3ffb only implemented the salary scale for her own and not the sbu

3.  Lack of FAR (focus, attention, and reverence)

1.  The SBUs were reporting to other parties and taking orders from other staff officers and not to direct reports.

2.  Intrigues/disinformation and  demotivating statements were spreading around. and this even concerned the integrity of the very senior officers.

3.  Non conformance of to job description.  There were some information that:  1.   one technical staff checks on the whereabouts of an officer on a travel mission 2.  one reports to somebody else the same person that he has left to someone else.

This office wonders what on the earth happened to job description, obedience and performance

3.  Non conformance of the SBU regarding:

1.  Reports  

   1. text reports were not filled up

   2 The CMOs report were not submitted regularly

     On the Kaizen report:  there are 5 to  6 items on kaizen report and should reflect that the pictures taken were kaizen. Improvement. Kaizen means improvement.

   3.  Best pictures while submitted regularly were not exactly the best pictures.  Some are recycled., and some are very few.  Always strive for best pictures and cover all:   office, site, customers, agents, and our staff serving customers.

   4.   FOFF they are not done regularly.  These are opportunities for us to prospect and gain customers and they are lost

   5.  What was  mentioned in the H2 Marketing plan documents were:

       1.  OUr staff and SE failed to capitalize on CAPF and  BVO/Memorial Package despite the 3rd parties saying that these are gold mines for us.

4.  Lack of knowledge

     1.  Non submission of book reports

     2.  Lack of response to Community Blog, and FB Holy Gardeners.

     3.  Journal reportsl

WTDN

1.  One on one with CMOs to be conducted by  JUS MC;  first  -  MM tomorrow July 8, 2014;   next BGG and RCC

2.  JUS and MC will attend sales meeting.

3.  Hire a GM or EVP at the 3ffb, implement new salary scale. hire new staff 

Topics for one on one:

WHERE ARE WE NOW?

1.  H1 Performance:

    Of the entire group;  of your sbu

    Sales collection

   What did you do well;  

   What did you did not do well?

2.  What are the H1 Targets

   For the group

   For the sbu

3.  What are the 2014 strategies

WHERE ARE WE GOING?  

H2 TARGETS:   Sales and collection

FOR THE SBU

FOR THE ENTIRE GROUP

2.  How do we get there?

1.  Products:

    1.  Ordinary unbundled

         Benefits

         What are unique

         MVP  (Main Value Proposition)

    2.  Bundled:

         options:   CUO,  FSO,  ISO

        At Need;   Pre Need

    3.   SIP  (We are not offering this again)

    (4.  Lawn double interment for lease:    P15t plus P15 interment. for 5 years.  renewable.

    5.  Bone crypts to serve  Catholic and Municipal deceased  whose term have expired.  Single purchase in perpetuity. subject   for approval)

    6.  Ash Crypts.

2.  Sales Agencies

    1.  ISE  (Independent Sales Agencies)

        1.  Positions and rates

         2.  Accreditation

             Issuance of ID. Letter of Authority, and calling  cardcs.

        3.  Conduct of sales meeting.  Agenda in sales meeting

        4.  Rewards and recognition

            1.  Sales awards

            2.  Allowances:

                 1.  TEnting

                 2.  Sales meeting attendance

                 3.  Recruitment

     2.  Office Sales Executives

          1.  Qualifications

          2.  Training

          3.  Job Description 

               Divisionalization (as ash crypts only, corporate, bundles)

         4.  Allowances  (attendance and processes to be observed)

     3.  Calendar of Events for H2.

     4.  Requested budget and expected returns

          WHAT TO DO TO PRODUCE PROMISED RESULTS?

         1. Promo Items

         2.  Budget for events and sales meeting

Cynthia must have consolidated summary of  3 and 4

For compliance

   

     

Jorge US

Holy Gardens Group

Please visit:   

Holy Gardens Group

Holy Gardens Group FB Fan Page

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Series of meetings with CMOs to boost sales and execute strategies

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

Angono, Rizal  Philippines  |  March  10, 2014

We have had a series of meeting with CMOs (3x all ready)

1.  Last February 22, 2014 at Clark with Brenn and Cynthia;  we talked about BVO and sales  RCC was late because of traffic in road construction in Binalonan and Sison Pangasinan

2.  Last March 5, 2014, Dynah and Mildred, Cynthia met in Turbina to discuss the low sales and collection of Holy Gardens Calapan

3.  Yesterday, March 8, 2014, I made an 8 hour trip from Dau to San Fernando La Union.  I left Dau at 8:00 am and arrived at SFDO by 4 pm.  I just but talked for one hour with them and went home.  I managed to reach home by 2:30 am today.  I challenged Amado and Jay to replace RCC but give me the sales damnit sales.  Damnit.

Last February 22, 2014 at CK Angeles City

                                   Cynthia and Bren at Chowking Clark Checkpoint;  RCC was late

Meeting at Jollibee Turbina last March 5, 2014

                                 Dynah and Mildred were warned of low sales and collection

                                    Cynthia and Mildred

                                        BVO video being played

          Dynah and Mildred at the HGGMP office, they were asked to observe and benchmark

                                       The orderly office of HGGMP

                                 Kalachuchi in full bloom




 Meeting with RCC last March 8, 2014

                                        More guidance and encouragement is needed

                              Jay must work hard to make this green

                                   What happened to the Indian tree

                                 How do we execute park beautification