Showing posts with label Main Value proposition. Show all posts
Showing posts with label Main Value proposition. Show all posts

March 05, 2012

Conversation Mapping of SBU on MVP and USP

"I listen and I forget, I see and remember, I experience and I understand" - a Chinese proverb








 Danica Conversation Mapping


 April and Michelle Conversation Mapping




 Grace Conversation mapping







 Jobyl Conversation Mapping






Brenn Conversation Mapping

October 15, 2011

Loving our Customers and Living our MVP

Constant & close communication. 5 disciplines: mental models, personal mastery, systemic thinking, shared vision, team learning.

GOAL   :  to deliver MVP to our customers.
                 MVP  -  "so lovingly remembered at Holy Gardens Memorial Park"
                               to remind, to immortalize the life of the person who passed away; to remind  al       
                               of the illustrious life of the deceased.

REALITIES:    1.  Undelivered/very delayed markers
                          2.  No grasses.
                          3.  No sympathy comments from the very sbu to the deceased at griefshare.
                          4.  The cmo does not know the details about the dead.

EXPLANATION:

>  WE LOVE WHAT WE DO AND WE DO WHAT WE LOVE
Ating alamin ang pinagkukunan ng ating ikinabubuhay at ating mahalin

Tratuhin natin ang mga namatayan bilang kamag anak at kaibigan (Customers for Life)

Huwag hintayin na maganap sa atin ang mga ginagawa natin sa customer ngayon.

Mga tanong:

l.  Gusto mo ba ginagawa natin na buwan na hindi nadedeliver ang marker kung ikaw ang customer?

2.  Natutupad ba natin ang belief na customer service sa mga kostumbre natin sa  LUMP, Calamba at Calapan?

3.  Natutupad ba natin ang MVP?

4.  Dahil dito naaabot kaya natin, kung bigo tayo sa MVP:

         l.  Sales,
         2.  Cash flow
         3.  Net Income

OPTIONS:

1.  Ipagpapatuloy natin ang dating gawi/kostumbre. hanggang maubusan ng pera kompanya.

2,  Babaguhin ang kostumbre at proceso:  maghihigpit; didisplinahin ang mga pabaya at hindi sumusunod.  Makiisa at susunod

3.  Magdadagdag ng innovation at pagbabago pa.  Hihigitan ang mga kalaban.  Laging getting better.  Mamahalin ang customer.  Itrain mabuti CSS;  kukuha ng mga CSS na may puso.

WTDN;

l.  Mga cluster head, marketing head; magbabantay at dedetalyahen ang interment.

2.  Ating alaming mabuti.

3.  Controlllers:  ENSURE THE MARKERS AT DAMO ARE DELIVERED ASAP.

4.  Admin:  reward the doers and punish the slackers
        

Are we close? Strictly acknowledge reading and understanding by promptly making a comment..comply.