May observed na bagong infringement sa Calamba:

1.  Kulang na balloons 17 lang ang dala out of 24 na ordered (Has this been going on?)

2.  May tambak na lupa sa tabi ng tent.  (Binanggit na ito sa conference)

When confronted, texted, Lennie said di niya alam

Jorge  U. Saguinsin

On Sat, Apr 23, 2016 at 9:08 AM, helen naval <bpi.hr2016@gmail.com> wrote:

To: All SBU

According to Nestor Tan removed EVP of RCBC, the $81 million happened because of tax internal 

control collusion and non compliance with procedure. To avoid such problem, while we accept 

human weakness, THERE SHOULD BE ZERO TOLERANCE FOR NON COMPLIANCE AS IN 

CALAMBA, OTHERWISE WE HAVE ENDLESS PROCESSION OF ACCIDENTS. ANGRY 

CUSTOMERS AND LOST SALES. DO WE UNDERSTAND ZERO TOLERANCE? 

Zero tolerance: is a way to eliminate undesirable behavior. In other words, it is a policy that provides an automatic punishment for violating company rules. Also, these policies keep those in managerial roles from 'bending' the rules or to use their own discretion. 

zero tolerance

 the policy of applying laws or penalties to even minor infringements of a code in order to reinforce

 its overall importance.

From: JUS

Helen Naval 

HR Assistant