CMCS (Funeral Service) Checklist

For archiving

CMCS checklist

Coverage:

1.  Chapel Maintenance

2.  Vehicle and equipment maintenance

3.   Embalming room maintenance

4.   Casket storage room

5.   First call

6.  Pick up

7.  IA

8.  Embalming

9.  Set up

     Equipment

     Amenities

10.  Tributes

       Electronic

       Memory board

       Memory display

       Tarpaulin notice

       Appreciation tarpaulin

11.  Last night

12.  Interment proper

13.  Post interment

14. Payment

15.  IF replenishment

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Toilet check list, and toilet ideas - we have to level up our toilets appearance

PAGSASANAY SA TAGUMPAY

Rizal Philippines

One of the important aspect of customer service is the CR.  We have to devote time and money into this.    The customer has full 3 to 5 minutes to reflect on how we run things and run our business.  Quite a lot.  He/she will have very clear impression of your SBU, your brand of leadership after his experience with our CR

Show your best with the CR

While we are trying hard to improve our toilets, we could do more....  Hotel standards seem to be the norm

        Let us assign one GT to take charge of CR, keep it clean always ,equip him, check the CR always