Showing posts with label death anniversary. Show all posts
Showing posts with label death anniversary. Show all posts

November 18, 2011

Some Important Customer Bonding Best Practices

Constant & close communication. 5 disciplines: mental models, personal mastery, systemic thinking, shared vision, team learning. Are we close?

TO           :   All CMOs, CSS

SUBJECT:     BEST PRACTICES FOR CUSTOMER BONDING FOR EXECUTION.

On several occasions, I have repeated that the following be executed regarding customer service:

1.  Attach petition and prayers to the balloon stringsl  Ask family members to make prayers and petition.  On the day of interment, tape the prayers and petition to the strings of the balloons.  The balloon release should look more meaningful and emotive.

2.  Post:


       1,  Birthday greetings of the deceased at the interment plastic board;

       2.  Death anniversaries

3,.  Clean markers and place one (1) red rose on the marker to commemmorate #2.

For compliance.

JUS


         




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