Kaizen ideas for next year

PAGSASANAY SA TAGUMPAY

Rizal Philippines
October 23, 2017

The following were observed as this author biked to Tagaytay City via Sta Rosa (whew difficult climb)
This post expects that some of this will be implemented:

Observed at Greenfield along Sta Rosa Tagaytay Road

                                    To be adopted when we build the crematorium

                                           Note the landscaping

Themes structures for cms for unique interments

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE



#ChapelMemorialService; #memorialexperts, #HolyGardens, #crematorium, #funeral services



For unique and memorable MEMORIAL SERVICES;   not your usual curtains, but are made of natural and indigenous materials.

                                    Bamboo theme

                                   Bamboo reed

                                        Baklad

Main Value Proposition for Chapel Memorial Service

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

What will the buyer of a chapel (funeral) memorial service value in the package he buys?   The casket, or  more.

What do we sell?

We sell memorialization:  that the loved one be remembered in a special way in a special way (our main mission statement for Holy Gardens memorial park.

How is it shown at CMS?

1. Casket, price and quality (the casket counts but not all.  Some funeral homes sell cheap caskets but can command premium price

2.  Plus:

     1.  Flowers and garden themes

    The number one want of customers of the bereaved is the judicious use of flowers.  They will pay premium price for quality and beautiful flowers.   Flowers is the best way to show love and devotion to the deceased loved ones.   That is why this post took extra efforts to show special flower arrangements.

    2.  Extras and other amenities:

       From Holy Gardens Community

Default features:

1   14 days embalming

2.  25 km free pick up, beyond + P5,000; up to 50 km P10,00 per km for low end;  P15,00 for high end

3.  7 nights 8 days home viewing;   3 nights and 4 days for chapel use;  beyond 3 nights,   2,000 per night for non aircon and 3,000 for aircon rooms of 50 sm or less

4.  Two tarps   - announcement and appreciation

5.  36 pp tributes

6.  free obits

7.  memory board

8.  Memory display

9.  Eburol  (free wifi)

10.  E libing

11.  Candles

12, Mass cards

Various flower arrangement to inspire our embalmer, CMS and IS staff

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

Rizal Philippines
November 27, 2016


From Jorgeus Landscape


The following can be bench marked or used as inspiration for making great flower arrangement for chapel memorial services.  We or the customers should just depend on the  flower shops for ideas.  We can be creative.  Our staff must be trained to make flower arrangement.  Di lang beke ang marunong nito.  They too can can learn this with practice.

The best way to express love and sympathy is through flowers  In the survey made, flowers is the number one desired feature of a chapel memorial service or interment.   We should develop strong supply chain for flowers and arranger (and even in house talent)

Funeral flower arrangement for sympathy


This we can use for service over P100,000

Wreaths, sprays and corona

Various themes for CMS set up; to inspire our Chapel Memorial Service Staff and embalmer

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"


Every Juan must have a prepaid service plan (Prepaid Memorial Service)

Gorgeous Themes to inspire us

I texted you yesterday PM re themes.  We need 6 for the brochure lay out of CMS:

This office listed:

1.  Angelic

2.  Wedding

3.   Party

4.  Tropical gardens

5.  Saints

6.  Filipiniana

7.   Forest or natural

This can be done in conjunction with a tentlike contraption to make it easier to put curtains and other decors (a la motif)

Critical to these are the item/flower stand which could be:

1.  Roman, Greek or Corinthian inspired

2.  Bamboo or wood

3.  Wrought iron

If you saw the picture of Liezl Martinez wake, then you get the idea of the flower theme.

                   Full at the back and full at the bottom (for P150t and above packages)

Flowers (from Indian wedding set up)

Is a site to behold? Is it a Memorial Park or a Forest Park? Is this your park like this

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

This office was very angry to the personnel of this Park???' site.  Judge for yourself if this a park or a forest? This was noted  a month ago and nothing much changed and yet the GC got their usual pay.

The AP was doing its work of monitoring what it pays?

Signs of mismanagement and neglect

IS THIS SITE PART OF THE HOLY GARDENS GROUP?
PEOPLE WHO ARE IN CHARGE DO SOMETHING NOW

                              How would the grass grow this tall?

New Garden and Landscaping Ideas from Bangkok Thailand

"I listen and I forget, I see and remember, I experience and I understand" - a Chinese proverb

These are superb ideas from Bangkok Thailand on landscaping and I hope we can immediately execute some of them:

                        Landscaping in front of office building

                                   Ficus

                                    Fountain in the plaza at Pratunam

                                    Landscaping in front of Amari,  note the tent

                                    Bouquet for the Newly Opened Shibuya 19

                                     Dried Flower as Deodorizer in Mall toilets

                                    Note simplicity and graphic of tarps

                                    We need these directional signs

                                      Use of blocks and grass

                              Waving has new meaning and massing too. Near Paragon Plaza

                                   Changing colors of these bulbs, sometimes green blue

                               Note massing of plants planted horizontally and picture frame

Some Important Customer Bonding Best Practices

Constant & close communication. 5 disciplines: mental models, personal mastery, systemic thinking, shared vision, team learning. Are we close?

TO           :   All CMOs, CSS

SUBJECT:     BEST PRACTICES FOR CUSTOMER BONDING FOR EXECUTION.

On several occasions, I have repeated that the following be executed regarding customer service:

1.  Attach petition and prayers to the balloon stringsl  Ask family members to make prayers and petition.  On the day of interment, tape the prayers and petition to the strings of the balloons.  The balloon release should look more meaningful and emotive.

2.  Post:


       1,  Birthday greetings of the deceased at the interment plastic board;

       2.  Death anniversaries

3,.  Clean markers and place one (1) red rose on the marker to commemmorate #2.

For compliance.

JUS


         




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More Flowers and Flower Arrangements Last Nov l, 2011

Constant & close communication. 5 disciplines: mental models, personal mastery, systemic thinking, shared vision, team learning. Are we close?

                                          Very rare now - poinsettia very pretty

Flowers price doubled on Nov l, 20ll. They know (the florists) that flowers say very powerfully our remembrance for the dead.

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