To : All officers and staff of Holy Gardens and BPI
Re : What is Success
Success is the realization of desired goals.
Last Monday, I tried to check the communication links and system with the province. I gave up on texting but I was just trying our whether our people observe communications and how to relate this to our dismal sales performance.
Lo and behold. In one SBU, I got a whodis response. Only the CMO answered my call and not within the required 3 ring limit. Something was terribly wrong. I could not reach our staff, where in fact, we should be linked together by communications.
How could that bet? I couldnt as the Head of this Organization get in touch, much less get their respect, get them to answer the phone, much less ask them to get things done?
Why did I allow this to happen? Why did my direct reports, and their direct reports allow this.
How can we be successful?
How can we communicate once again?
AV, EV, Mgb please answer through this blog,
Holy Gardens Memorial Park Group Customer Service, Excellence,Learning, Flexibility and Adaptability for all "Helping in the Grief of Many People"
Re : What is Success
Success is the realization of desired goals.
Last Monday, I tried to check the communication links and system with the province. I gave up on texting but I was just trying our whether our people observe communications and how to relate this to our dismal sales performance.
Lo and behold. In one SBU, I got a whodis response. Only the CMO answered my call and not within the required 3 ring limit. Something was terribly wrong. I could not reach our staff, where in fact, we should be linked together by communications.
How could that bet? I couldnt as the Head of this Organization get in touch, much less get their respect, get them to answer the phone, much less ask them to get things done?
Why did I allow this to happen? Why did my direct reports, and their direct reports allow this.
How can we be successful?
How can we communicate once again?
AV, EV, Mgb please answer through this blog,
Holy Gardens Memorial Park Group Customer Service, Excellence,Learning, Flexibility and Adaptability for all "Helping in the Grief of Many People"
