Updated Code of Conduct and Discipline 3/13/2019

To   :    All

Thru:   Madel

cc:  Mr Don Aboga

This is an upgraded CCD and which this office tried to be all inclusive of all offenses, and as benchmarked from Philife  Land bank, Aboitiz group CCD

This has been posted in the blog,as a post  and in the CCD pages and is being resent to the community blog for emphasis.   Let us review this with our staff and have them sign after having received a copy

CODE OF CONDUCT AND DISCIPLINE:

A   Description: 

All the employees of the company:  staff, supervisory, managerial (including the senior officers and Board of Directors) are bound by the Code of Conduct and Discipline.  The code promotes action and conduct that promotes the best interest of the company and the workforce.  Good conduct promotes smooth working relationship;  discipline assures success, quality work, and excellence in service.

This handbook has been written, with the end in view of establishing good conduct and behavior and prevent the same from ever happenning, and not to punish nor to hurt anyone in the organization.

The remedies prescribed herein for violation of the code do not include civil and criminal remedies that the employee, accused is liable for.

B.  Objectives:

1.  To promote good manners and acceptable civil behavior among Holy Gardens employees;

2.  To provide a basis for administration of disciplinary action and thus promote fairness, equity and justice

It is the purpose of this handbook to promote good behavior to be positive, action oriented and not be negative not to punish and weed out violators.

It has been established to promote good conduct amongst:

1.  Employees themselves;

2.  Employees and the public at large;

3.  Between employees and  management

4.  Employees and customer

C   CLASSIFICATION OF OFFENSES:

Section   1 Offense against timekeeping and attendance policy

Section   2  Offense against performance of duty

Section   3  Offense against company property

Section  4  Offense against health, security and safety

Section  5  Offense against another person

D.  Classification of disciplinary action

Class A offenses:

       First offense:              oral reprimand

       Second offense:          written reprimand

       Third offense                3 days suspension

Class B offenses

       First offense         -      written reprimand

     
      Second offense    -        6days suspension

        Third offense                Dismissal

Class C offenses

       First offense                  6 days suspension

       Second offense       -     dismissal

      

Class D offenses

       First offense           - Dismissal      

D.  Non exclusivity  (It is by no means that the examples enumerated herein are the only basis for the disciplinary action for action enumerated.  Liberality  shall be exercised in judgment of the acts committed by the defendant

Section 1  OFFENSE AGAINST TIMEKEEPING AND ATTENDANCE PROCEDURES.

1.1     Frequently absenting from work without justifiable reason, is so frequent, and has become habitual;  3 days absence for every 15 days is considered one offense.  Texting the company when being absent does not remove the unjustifiableness of  the of the unexcused absence.    Class B

1.2  Failure to notify the company in person or writing before being absent                        Class B

1.3 Failure to report for work after a long holiday or long vacation, or expiration of leaves,  without informing the office of whereabouts.                                                                                    Class B

1.4 Extended break periods.                                                                                                Class B

1.5  More than 5 tardiness within the month     -                                                                  Class B

1.6  Failure to log in/out for attendance:  using biometrics, id or log book                           Class B

1.7  Coming to work without proper uniform                                                                         Class B

1.8  Refusing to work overtime on  holiday, rest day, when work requirements so demands      
                                                                                                                                             Class C

1.9  Failure to notify the company when absent from work  -                                              Class A

1.10   Falsifying time records (DTR) for self or others    -                                                    Class C

1. 11  Falsifying over time records and work accomplishment  -                                          Class D

1. 12  Unauthorized changing (or observing day off other than the ones approved)     -    Class C

1. 13.  Fraudulently filling for time records of others  -                                                        Class D

1. 14   Falsifying sick leave notices   -  Class D.

SECTION 2 OFFENSE AGAINST PROPER AND EFFICIENT  PERFORMANCE OF DUTY

   2. 1   Failure to wear ID and prescribed uniform   -                                                         Class A

   2.2    Non participation in team, SBU, or corporate activity as AM talk, PE, teambuilding, outing,                etc    -                                                                                                                     Class A.

   2.3   Failure to immediately report loss, damage, or incidence in the course of work    Class A

   2.4.   Doing unsatisfactory work  -                                                                                  Class B

   2.5   Failure to observe required process/steps prescribed for a task  -                        Class C

   2.6  Feigning illness to avoid doing an assigned task  -                                                 Class B

   2.7 Accepting and approving, processing for payment unconfirmed or unverified expense reports,  or accomplishment report by supplier contractors                                              Class C

 2.8  Smoking during working hours or doing so in places prohibited by Law       -           Class C 

2.9  Sleeping at the company premises during working hours/while on duty  -                Class D  

2.10   Loitering, wasting, killing time, wasting materials during working hours -              Class C

          This includes posting at Facebook or other Soc Media accounts during

           working hours; or blatant use of CP during working hours using viber,

           SMS, ,or chats

2.11  Failure to do which one is bound to do in either ministerial basis or by default within a prescribed period of time (to correct a mistake, to discipline an employee immediately, do BI on an employee, submit all requirements - surely, NBI)                                                              Class C

2.12  Doctoring or falsifying data for a material canvass, customer research, market research, BI, credit investigation report.                                                                                                  Class C

2.13 Changing, altering,inventing  or doing a 360 degree reversal of work process 
     or policy  as day off, work schedule, security procedure,  time off, reporting or 
      accounting, finance procedure, pricing, discount,  that has not be approved or 
       noted in writing  by superior. or making wrong interpretation of orders
       or policies                                                                                                                  Class C

2.18  Committing acts of immorality and indecency in company premises during company time   -                                                                                                                                              Class C

2. 19  Misrepresenting or falsifying material facts for obtaining employment as job experience, skills, profile, status, references,  and educational attainment   -                                            Class D

2.20  Obtaining materials services, at higher price with the same technical specifications, knowing that the same can be obtained from other suppliers at a much lower price.   -                 Class D

2.21  Favoring certain suppliers consistently without conducting regular bidding 
        or canvass, in exchange for favors, gifts or commission, food, travel.    
        In addition to dismissal, the employee shall be required to pay back the 
        commission, gifts that went to him instead.                                                                  Class D.

2.22 Altering ORs, ledgers, documents without approval of superior and  customers;       Class D.

2.23  Passing office sales to relatives or other 3rd party agents  -  .  Thus recruiting         Class D

 wives or husbands, sisters,  or someone close parents as is prohibited 

and is an offense too when discovered) or allowing such to happen with agressive

sales agents and directors

2.24  Bringing in intoxicating liquor, guns, bladed weapons, or gambling 

paraphernalia to office premises, project sites during working hours  -                           Class  D

2.25  Acting in loud, boisterous, disorderly manner towards co workers, 

          suppliers, or customers  at office, project site   -                                                     Class D

2.26   Refusing job assignments for interment, on Sundays, 

           provincial assignments, or additional work loads;                                                  Class D

2.27  Refusing to follow verbal texted, written, or emailed orders assignments

      and tasks coming from superiors, or written assigned tasks 

       enumerated in administrative plans or job descriptions.  

       Or implement marketing, operational or marketing plans.                                           Class D

2.28   Misconduct with regards to communication

          1.  Failure to answer phone calls from internal and external       Class B
               customers promptly

          2.  Failure to answer or acknowledge text messages  and         Class B
               promptly

         3.  Passing  wrong information and interpreting wrongly             Class C

         4.  Engaging in fake news or gossip rather than work                 Class C
              communication delivered verbally or in writing to sbus
                

2.28   Any acts of insubordination or disobedience   -                                                         Class D

2.29  Failure to report submit  Abstract Proof Sheet with Cash Count and 

          deposit slip or deposit daily cash collection intact daily;  or failure to

          account for all OR accurately that are in the employees custody   -                        Class D;  

2.30  Failure to account/liquidate cash advances:  promptly (within the

         prescribed time) and support the same with receipts ( OR)  The cash 

        advance requesitioner must only spend for the purposes indicated. 

           This includes IF and revolving fund -                                                                       Class D

2.31   Failure to submit assigned work on agreed time -                                                   Class C

2.32 Failure to accomplish, submit work as per standards of excellence  -                     Class C

2.33 Abandonment of work  -  leaving ones work assignment for more 7                        Class D

 days without notification (resignation, leave of absence)  or without proper

   turn over.  

2.34   -  Borrowing of money, gadgets by an officer from subordinates or trainees under the           Class D

             responsibility of the trainor 

2.35     Negligence,  tolerance or failure by an officer to guide, correct, mentor his subordinate        Class C

             such that this resulted in the subordinate committing an offense to the detriment of the

              company operations, and its business 

2.37     Dereliction of duty wherein an employee:  did not not report for work where his work           Class C

            is critical in the company operations; leaving work without proper endorsement 

            and somebody accepting and doing the assigned task  

2..38   Inefficiency in the completion of assigned tasks or solutions of problems of fellow               Class C    

           workers and customers and suppliers , such delay causing bad reputation on the part

           of the company resulting from such inefficiency

          As in public service regulations, a staff has 3 days to complete a task to the satisfaction 

          of the supplier, fellow employee and customer and maximum of 12 days hen there 

         are ;incomplete information and other things lacking.  Beyond the 12 days, the  concerned 

         employee is subject to CCD

2.39    Failure by the employee to prepare on time interments or embalming or memorial            Class C

           service (interment) on the time agreed and prescribed

2.40     . Serious Dishonesty such as passing of an expensive casket for a much          Class D    

              lower package,  or passing off cheap products as more expensive 

              or submitting false IR or causing alarm and disturbance from fake news

              information

                

2. 41      Gross Neglect of Duty resulting in injury, losses to the company: its             Class D

              employees and customers

2.42     . Falsification of official documents; and forgery of signatures of agents,        Class D

              officials and customers 

243   . Physical or mental incapacity or disability due to immoral or vicious habits;    Class D

 2.44      . Receiving for personal use of a fee, gift or other valuable thing in the          Class D       

 course of official duties or in connection therewith when such fee, gift or

 other valuable thing is given by any person in the hope or expectation of

 receiving a favor or better treatment than that accorded to other persons

, or committing acts punishable under the anti-graft laws; 

2.45 . Contracting loans of money or other property from persons with whom          Class D

 the office of the employee has business relations; 

2.46    Soliciting or accepting directly or indirectly, any gift, gratuity, favor,            Class D

entertainment, loan or anything of monetary value which in the course of his

/her official duties or in connection with any operation being regulated by, 

or any transaction which may be affected by the functions of his/her office. 

The propriety or impropriety of the foregoing shall be determined by its value,

 kinship, or relationship between giver and receiver and the motivation.

 A thing of monetary value is one which is evidently or manifestly excessive by

 its very nature; 

24.7. Nepotism   ie favoring relatives as suppliers                                                    Class D

2. 48.Disloyalty which includes but not limited to:                                                     Class D

        a) Bad mouthing the company and its products in Soc Media

        b)  Endorsing competitive products, and or referring sales to competitors

        c)  Leaking out trade secrets to the competitors. 

2.49 . Promoting the sale of tickets in behalf of private enterprises that are not           Class B

intended for charitable or public welfare purposes and even in the latter cases, 

and or sale of other commodities especially during office hurs  if there is no prior 

written approval or authority  

 2.50 . Failure to act promptly on letters and request within fifteen (15) working        Class C

days from receipt , except as may be justified by circumstances surrounding the delay;

2.51. Failure to process documents and complete action on documents and                Class B

papers within  a reasonable time from preparation thereof;   (within 3 days)

2.52 . Failure to attend to anyone who wants to avail himself/herself of the services      Class C

of the office, or act promptly and expeditiously on transactions from the sbus or 

customers

2.52  Engaging in private practice of his/her profession unless authorized by the rules    Class D

 and regulations of the Holy Gardens  provided that such practice will not conflict 

with his/her official functions; and

 2.53    Pursuit of private business, vocation or profession without the                          Class D

permission required by the rules and regulations of the Foundation.

Section 3  -  OFFENSES AGAINST COMPANY PROPERTY

3. 1  Excessive use of company cellphone and landline for personal use;             Class B

  using;   using company computer for applying for work elsewhere, chatting

 with friends using YM, FB Google hang outs and the like;

                                  

3.2  Bringing in personal phones in company premises and using the same         Class B

 for personal use  during working hours.  Only company  phones are to be

 used during working hours;  

3.3   Driving company vehicle, using computers, or equipment that one is           Class C             

        not authorized to use or without drivers license    -           
                                                               

3.4   Giving competitors company business plan, corporate, marketing plans      Class D

, prospect list to competitors  or other parties  -  

3.5  Failure to shut off lights, computer, aircon when not in use;  failure               Class B

to lock offices, cabinets before leaving the office;  losing keys or failure

 to give keys to other co employees when one,  is late thus causing

 delays in work, or service to the customers   -  

3.6  Using company funds for payment of operational expenses; 

        without written approval   not observing the imprest system    -                     Class C;

3.7 Substituting old or inferior products/ffe to the one owned by the company;      Class D

 3.8  Stealing company property or funds due to kiting lapping and gross

        theft, embezzlement of company funds-                                                         Class D

3.9  Destroying or causing to malfunction deliberately company 

       vehicles, or FFE   or false reporting of such malfunction                                 Class D

3.10   -  Loss of company property through gross negligence and failure 

             to follow correct security procedures                                                          Class D

3.11  -  Use of company property for illegal or immoral activities                            Class D

3.12   -  Using company ffe resources for personal use or gain  -                           Class D

3.13     Plagiarizing somebody else work and submitting the same as his own 

          as a PDCA, marketing plan, corporate plan    -                                              Class C

Section 4  -  OFFENSE AGAINST HEALTH, SAFETY AND SECURITY

4.1  Willful disregard, disobedience on regulations on use of supplies

,     equipment, implementation of procedures, on 5S, TPM, and visible

     signs of quality  

 -                                                                                                                               Class B

4.2  Entering company premises outside of working hours  without 

       authorization   - 

                                                                                                                                   Class C

4.3  Disregarding signs in the premises that warn vs possible hazards

      as No Smoking   -                                                                                              Class C

4.4  Failure to wear safety shoes, clothes, googles where it is required 

as in brush cutting, or head protection when lowering vault   -                                Class C

4.5  Contributing to unsanitary or unhygiencic conditions as littering,

 leaving plates unwashed or unstored at the end of the day;  spitting

 on the floor;  not washing of hands or coughing without covering mouth  -            Class B;

 or leaving office premises and surrounding areas messy and dirty  

4.6 Supplying ID to third parties to gain access to company premises 

       or passwords to company email address                                         -               Class D

4.7  Bringing in bladed weapons, firearms at the company premises;                    Class D

Section 5  - OFFENSES AGAINST  PERSONS
 

5.1   Quarreling with fellow employees or customers,  uttering profanities, 

cursing, making grave threats while in the employ of the company                        Class D

5.2   Falsely testifying against co workers that results in the disciplinary

 action and even dismissal of the latter   -                                                              Class D

5.3   Gossiping and spreading news without documentary evidences by             Class D

        oral means that may be malicious  via social media vs fellow employees,

         officers customers  resulting in intrigues and power play commotion alarm     

         and  demoralization  in the company

5.3  Attempt or actually inflicting physical harm to fellow employees, customers

     , fellow employees,   or the public;                                                                    Class D;

5.4 Threats or intimidation, coercion to  fellow employees to join mass

     action whether directed towards the company or any other cause

     and which may be totally unrelated to company operations  

      (transportation strike, fuel hike, govt policies etc )                                           Class D

5.5  Making malicious anonymous text messages to the company, fellow 

       employees, vs officers, or fellow employees   --                                            Class D

5.6  Any acts constituting threats or disrespect to the supervisor, manager, 

or senior company officials, whether in person, social media, SMS or the like  -  Class D;

5.7  Any acts that is disrespectful to the company supervisor, manager or 

senior officers that might cause shame or embarrassment  or body injury           Class D

to the the latter -  

IV DROPPING FROM THE ROLLS

   An employee may be dropped from rolls without disciplinary problems under these conditions

    1. ABSENCE WITHOUT APPROVED LEAVE 

    a. An employee who is continuously absent without official leave (AWOL) for at least thirty (30) working days shall be separated from the service or dropped from the rolls without prior notice. He/She shall, however, be informed of his/her separation not later than five (5) days from its effectivity which shall be sent to the address appearing on his/her 201 files or to his/her last known address;  3/13/2019

 b. If the number of unauthorized absences incurred is less than thirty (30) working days, a written Return-to-Work order shall be served on the employee at his/her last known address on record. Failure on his/her part 
to report to work within the period stated in the order shall be a valid ground to drop him/her from the rolls. c. If it is clear under the obtaining circumstances that the employee concerned, has established a scheme to circumvent the rule by incurring substantial absences though less than thirty (30) working days, three (3) times in a semester, such that a pattern is already apparent, dropping from the rolls without notice may likewise be justified. CLASS D    3/13/2019

 2. UNSATISFACTORY OR POOR PERFORMANCE 

a. An employee who is given two (2) consecutive unsatisfactory ratings may be dropped from the rolls after due notice. Notice shall mean that the employee concerned is informed in writing of his/her unsatisfactory performance for a semester and is sufficiently warned that a succeeding unsatisfactory performance shall warrant his/her separation from the service. Such notice shall be given not later than thirty (30) days from the end of the semester and shall contain sufficient information which shall enable the official or employee to prepare an explanation.

 b. An employee, who for one evaluation period is rated poor in performance, may be dropped from the rolls after due notice. Due notice shall mean that the employee is informed in writing of the status of his/her performance not later than the fourth (4th) month of that rating period with sufficient warning that failure to improve his/her performance within the remaining period of the semester shall warrant his/her separation from the service. Such notice shall also contain sufficient information which shall enable the employee to prepare an explanation.

 

--

PAGSASANAY SA TAGUMPAY (Training for Success)

Good management is good management everywhere

Habits of Successful People

  Jorge U. Saguinsin

YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing.  Please RRURAC

Holy Gardens One Stop Shop (Master Brochure)

Holy Gardens Cremation

Holy Gardens CMCS (Funeral Service)

Holy Gardens Ash Crypts (Columbary Vaults)

Destiny Life Plans

Holy Gardens Interment Service

1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5.  Makipag TIPAN -  IGALANG ang mga nasusulat:  CCD handbook at MC

     Pag uusapan sa am talk

 YOUR OFFICES ARE OBLIGED ORDERED TO UPDATE  THEIR POSTS AT THE FOLLOWING SITES: (they have been placed here for your easy reference)

   

   Free Obituaries for Friends of Holy Gardens

   Free Obits for Holy Gardens Customers

   Archives for Holy Gardens Tributes

   Birthdate and death date anniversaries of dearly departed

   Weekly posting  at HolyGardens Communications and Best Pictures

 

Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office