Showing posts with label loyalty. Show all posts
Showing posts with label loyalty. Show all posts

February 18, 2015

On Being Faithful

Memorandum :

TO          :    Joy Villaraza
                     Cristina Lambunao

February 16, 2015

This office thanks and congratulates you for being faithful:

1.  Executing, carrying out orders as required

2.  Being early

3.  Working hard

Keep this up

cc 201 file
Jorge  

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

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CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check
BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

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October 09, 2014

Customer Service and Keeping them for LIfe

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

These videos will help you increase customer loyalty, retention and sales: (benchmarked from Carl Sewell)




Creating superior customer experience:

Seven essentials of customer service

June 25, 2013

Thank you sir from a former MBA student at AGSB last semester

I feel great for these kind words from a former student.  I did not think I deserved this because I was tough on them.

And yet in our midst I see a lot of hard headed and even rebellious staff.

If I were to teach you as they say in million dollar baby, "the only voice you will listen to is my voice.  Do you?

Sometimes, we listen to people outside the organization who can not offer you job except to fool and mislead you.  Our dogs know better.  Their obedience and loyalty is admireable

---------- Forwarded message ----------
From: J.P. Molina <josepaolomolina@yahoo.com>
Date: Mon, Jun 24, 2013 at 11:31 PM
Subject: Thank you sir


Hi sir,


I didn't want to say this before you gave us our grades because it might send wrong signals. Anyway, I really just want to say thank you for the time and effort you made in teaching us.

There were a lot of moments where I think I had a paradigm change because of our discussions in class. Among one of them is actually "dreaming big" and being "walang hiya". 

Our discussions were very lively and actually provoking. Just the first session gave me the idea that our class was different (it was the first time I had to debate). Plus, this is the only class in AGSB that has a food trip as far as I know.

Up to now, when I dine in restaurants and fast food chains, I observe the people eating, the menu, the layout, the prices, how well trained are the staff, and the general ambiance of the establishment all because of our entrep class.

I hope sir that you find time to teach again because many students will need you to touch their lives as you have done so with us. A lot of my friends whom I share stories of how great our class is got disappointed when they found out you didn't teach this sem.

Anyway sir, I just wanted you to know how much I appreciated our time together as a class. I wish you all the best both in business and your passions. 

I cannot say that our class was easy but I would've preferred our class from other easier classes.

Thank you sir,


JP 



--

November 16, 2011

Calamba Had Cash Sales and High Collection

Constant & close communication. 5 disciplines: mental models, personal mastery, systemic thinking, shared vision, team learning. Are we close?

 Holy Gardens Greenhills Memorial Park, tentatively headed by Grace Barrameda, did the unexpected yesterday and sold a whopping 600t GE cash.  Congratulations.  Our collection for the day equalled the November l affair.  Thank you Grace and your group. 

That means when you are focussed and determined, we can reach our objectives.  I know we have more like this that are hidden and waiting to happen.  Let us make them happen everyone:   Danica, JMV, Aireen, Aprilyn. 


                                          Jovie and Grace intently taking down notes

                                            The entire Greenhills staff in a meeting

Loyalty is a big issue because 3 do not have ID, the ladies do not have uniform.  I expect that this will be addressed and corrected acted upon ASAP

Congratulations and thank you again.  Thanks for the coffee and fetching me again at Turbina on time.






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