Standards for Chapel and Memorial Services

Jorge  S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply.    CCD 2.27

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

---------- Forwarded message ----------
From: Holy GardensGroup <holygardens.group@gmail.com>
Date: Thu, Jan 1, 2015 at 3:54 PM
Subject: Standards for Chapel and Memorial Services
To: hgmpgreenhills <hgmp.calamba@gmail.com>, Holy Gardens Pangasinan <hgmp.pangasinan@gmail.com>, Holy Gardens Calapan Calapan <hgmp.calapan@gmail.com>, "bpi.hgmp.jusgein@blogger.com" <bpi.hgmp.jusgein@blogger.com>

Memorandum:

January 2, 2014

         TO     : BGG

                     CC

         Attention:   Ms  Del de la Paz

                          Ms   Myra Quintas

Minimum standards for the proposed Holy Gardens and Memorial Services

It is suggested that the following be strictly observed, at the minimum for the Chapel and Memorial Services we are about to set up:

1.  Call response, call center

    In the beginning we have to secure a hot line and for each sbu, and this must be quickly answered courteously within 2 rings:    "Holy Gardens Memorial Chapels;  May I help you....... on the line.

    When we are nationwide, we will have a 1 -800 number and a professionally run call center.  The protocols for rapid response must be STRICTLY OBSERVED:

2.   Uniformed attendants when in duty, especially when picking up cadaver;

3.  Minimum protection:  gloves when handling the cadaver;

4.  Body bags for the cadaver;

5.  Protective clothing when handling the cadaver who had communicable diseases:   diphtheria, Ebola, meningitis, SARS PTB

6.  No cutting of clothes at the back

7.  Washing, cleaning and annointing the dead

8.  5s for all the equipment;  polishing all metal parts by salaried staff

9.  Proper maintenance:  cleaning lubrication, keeping the vehicle in tip top condition -  di puwedeng tumirik especially the pick up vehicle

10.  Disinfecting the embalming room, pick up vehicle with zonrox spray.

These are minimum manageable execution

There are minimum of five origination of pick up of cadavers:

1.   From the house of the deceased

2.  From the morgue of the hospital

3.  From autopsy by SOCO/scene of accident or crime

4.   From the airport (if the deceased used to live abroad)

5.   From other funeral parlors

AND CORRESPONDING PROCESSES SHALL BE ESTABLISHE

Jorge  S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply.    CCD 2.27

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Interim marketing of services for IS and memorial services (funeral services)

To    :   Holy Gardens Chapel


Kindly make a study plan on how we can market pre need the IS and Chapel
and memorial services to our existing customers.  We can use or make a  new
addentdum:

1.  Products services that are to be sold:

 Interment Service    De Luxe and Luxury

Chapel and Memorial Services:

Traditional (no ROP) from P28,500 to P99,500

2.  Price Points;

              Name            Price                              Monthly 60 mos

     1.  IS  de Luxe  -    19,500                                    373.75

     2.  IS Luxury      -    23,900                                    438,16

CMS

   1.   Masa Product    -          P28,500                 - P546.25

       Masa Product Senior       P33,500                     642.08

    2.                                         49,500                          948,75

    3.                                       64,900                           1,243.91

    4.                                          79.90                           1,531 41

    5.                                          96,60                           1,85l.51

KINDLY GIVE THE NAMES;  AGREE ON A COMMON NAME FOR PRE NEED AND ACTUAL NEED
WITH PANGA AND YOUR AND THEIR CHAPEL

3.   Come up with a sales kit and a two page brochure

4.  Have the abstract for this ready;

5.  Let us have a new addendum or use existing addendum;

6.  This is available only for existing customers and well append the
addendum to their existing product

7.  We will use the memorial plan system for the following:

    1.   Commission:

         For independent SE

         7% of total on first year amortization      35% for SE

         2% of total or  % of 1st year amort        10% for SM

         1% of total or % of 1st year amort           5% for SD

         OR shall be full amount, but the amortization report shall have the commission deducted, and duly signed acknowledged by the Sales Personnel involved

         For office staff:  3% of total, or 15% of  1st year amortization

     2. Collection allowance:

     Only for ISE:

     P25.00 for amounts below P1,000

    P40,000 for amounts above P1,000

 

P25.00 for amounts below P1,000

    P50,000 for amounts above P1,000

    3.  For cash payment:   10% discount shall be granted;

        20% of the total payment is only commissionable

  3    Fund disposition: (Budget)

  Year           Com                 TF                        GP

     1           55% (11)             5%    (1)             40   (8)

     2.            5% (1)             40%    (8 )            55% (11)

     3             5% (1)             75%    (15)           20% (4)

     4             5% (1)             80%    (16)            15% (3)

     5             5% (1)             80%    (16)            15% (3)

    

Weighted total      15                        56                   29%

  3 Budget for the   29% is as follows:

              3% ORC and incentives

              3% for insurance (inhouse or outside)

             10% for administrative expenses:  salaries, rent, utilities

             13% GP

    4.  TF shall be for banks, trust department

    5.  Proofs for reimbursement: by TF:

     1.  Interment authorization or  chapel memorial service authorization;

     2.  Copy of addendum

     3.  Death certificate

     4.  SOA

Reimbursement shall not be later than 15 days after receipts of requirements

    6.  Maximum reimbursable amounts:

     In house:  (with HGMP group)

          IS          -                  80%   

         Masa package:         85%

         45 to 85           -         75%

         95 up               -         60%

(Please check)

Can we start by January 5, 2015

May we encourage our staff especially at 3ffb to read this important FB page?

Memorandum:

TO     :   All Sbu

cc:         Acting  HR officer

KINDLY READ AND COMMENT:     FB pages: Holy Gardeners

Jorge  S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Links to planner and organizer, urgent and important distinction

if you want to be further enlightened distinguishing between urgent and important, this office would refer you to this link:    Urgent vs important matrix

Bright corner organizer

A Bright Corner Organizer

Downloadable Noto Personal Organizer

Jorge  S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply.    CCD 2.27

Fwd: 3FFB AM TALK

---------- Forwarded message ----------
From: 3FFB <holygardensgroup.hr@gmail.com>
Date: Fri, Jan 2, 2015 at 8:35 PM
Subject: 3FFB AM TALK
To: Holy Gardens Pangasinan <hgmp.pangasinan@gmail.com>, holygardens launion <hgmp.launion@gmail.com>, hgmpgreenhills <hgmp.calamba@gmail.com>, Holy Gardens Calapan Calapan <hgmp.calapan@gmail.com>, HGOMP Memorial Park <hgmp.oton@gmail.com>
Cc: Holy GardensGroup <holygardens.group@gmail.com>

To All SBUs

January 3, 2015

Good day!  

Sharing with you our AM Talk for today here at 3FFB.  Please be reminded and guided.

Topic:  Most Violated CCD 

SECTION 2:   OFFENSE AGAINST PERFORMANCE OF DUTY

2.1  Failure to wear ID and prescribed uniform  -  Class A

2.2  Non- Participation in team, SBU or corporate activity as AM Talk, P.E., teambuilding, outing, etc. -  Class A

2.3  Failure to immediately report loss, damage or incidence in the course of work  -  Class A

2.4  Doing unsatisfactory work  -  Class B

2.5  Failure to observe required process/steps prescribed for a task  -  Class B

2.6  Feigning illness to avoid doing an assigned task  -  Class B

2.7  Accepting and approving, processing for payment unconfirmed or unverified expense report, accomplishment report

       by supplier contractors (or passing off hearsays vs. fellow employees that are unconfirmed)  -  Class B

2.8  Smoking during working hours  -  Class C

2.9  Sleeping at the company premises during working hours while on duty  -  Class D (formerly Class C)

2.10  Loitering, wasting, killing time, wasting materials during working hours  -  Class C

2.11  Failure to do which one is bound to do in either ministerial basis or by default widthin a prescribed period of time 

        (to correct a mistake, to discipline an employee, do BI on an employee, submit all requirements  -  Class C

2.22  Altering ORs, ledgers, documents without approval of superior or customers  -  Class D

2.26  Refusing job assignments for interment on Sundays, provincial assignments or additional workloads  -  Class D

2.27  Refusing to follow verbal, texted, written or emailed orders assignment and tasks coming from superiors or written

        assigned tasks enumerated in administrative plans or job descriptions.  Or implement marketing, operational

         or marketing plans.  -  Class D

2.28  Any acts of insubordination or disobedience  -  Class D

2.29  Failure to report, submit Abstract Proof Sheet with Cash Count and deposit slip or deposit daily cash collection

        intact daily;  or failure to account for all OR accurately that are in the employees custody  -  Class D

2.30  Failure to account/liquidate cash advances promptly within the prescribed time and support the same with 

         receipts (OR).  The cash advance requisitioner must only spend for the purpose indicated.  This includes IF

         and RF  -  Class D

2.31  Failure to submit assigned work on agreed time  -  Class C

2.32  Failure to accomplish, submit work as per standards of excellence  -  Class C

CLASSIFICATION OF OFFENSES:

Class A

     1st Offense:  Oral Reprimand

     2nd Offense:  Written Reprimand

     3rd Offense:  3 Days Suspension

Class B

     1st Offense:  Written Reprimand

     2nd Offense:  4 Days Suspension 

     3rd Offense:   Dismissal

Class C

      1st Offense:  6 Days Suspension 

     2nd Offense:  Dismissal

Class D

      1st Offense:  Dismissal

     

Week 53, HGCMP, P.E, January 03 15

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

                                                        Vanessa is serving the ball.                                                           

   

  Mr. Ireneo is time to serve the ball.

          

                                              
                                       Mr. Ireneo and Vanessa playing volleyball.

                                       Mam Mildred was assigned to serve the ball.

Mam Mildred and Mr. Ireneo start's to play volleyball

Holy Gardens Oton Memorial Park PE Activity - January 03, 2015

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

                                                HGOMP Team goes ZUMBA FITNESS