Re: PROPOSED AGENDA FOR THE CSS 2 MEETING IN JULY 8, 2019

Let us include in agenda - frequent customer and operational concerns and how to handle.

Examples:

1. Lot owner is abroad, but lot will be used by non-immediate family.

2. Five interments scheduled in the four days, but only 4 vaults are available.

3. Lot will be used, but payment is in arrears. Client can not afford to pay the interest and penalties

4. On the day of interment, IF is still not fully paid.

I asked CSS to list down.

Glizel, we need to have these in by Thursday, July 4.

We are just asking for a LIST - no analysis, no discussion. We will discuss during the meeting.

Thank you,

MRSaguinsin-Sanchez

On Tuesday, July 2, 2019, 01:31:15 PM GMT+8, Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:

On Sat, Jun 22, 2019 at 8:32 AM Records Assistant <bpi.rcrma2019@gmail.com> wrote:

PROPOSED AGENDA FOR THE CSS 2 CONFERENCE IN JULY 8, 2019

Participants: 

   1.  To re emphasize the special way portion of our mission;

   2.  To up sales

   3.  To up skills level of CSS 

 

CSS 2/Funeral Director

 

Jonathan Gundayao- Pangasinan;  

Mary Ann Reyes- Pangasinan

Darryle Bien- La Union  (resigned  na ito, sino ba ang CSS2)

Racquel Genese- Greenhills

Jeffrey Terso- Holy Angels

Jasmin Bolado- Holy Angels

Irene Lunar- Calapan

 Jenny:

    Sino representative ng Greenhills - si Frenzy 

 

Topics: CSS 2 will prepare a report for this

 

A. CHECKLIST/ SERVICES/REPORTS                                                          WHO

 

1. Review and understanding in CMCS checklist (Daily and per service) 

2. Report regarding Interment Service Checklist

3. Report in Implementation of right interment service

4. Is there smoke machine and bubble machine use every interment? Audio Visual Equipment? Pictures. 

5. Do we have food service? 

   6.  Customer Service 

 

                  1. Death anniversary

                  2.  Recollection of birthday... 

B. JOB RESPONSIBILITIES 

 

1. Discussion of Job Description, Responsibilities and Job/Task, Steps and processes, and output and targets (bring your own copy)

 

C. Insurance (pag aralan ng lahat)                                                Who will discuss

        1. Who are qualified?

        2. Exclusion

        3. Differentiate PAI and CGLI  (how to compute)

        4.  New Format and processes 

  D.   SBU achievement:   First Semester                                                 Who will discusss

         What went wrong  (Round robin discussion)

  E.  How to Increase Sales?                                                                  Who will discuss?

      1. Products -  Increase the number     MASTERY OF NEW PRODUCTS

     2.  Promotion - What are your promotions at the sbu;  what went wrong with the promotions /events at the sbu?

         1.  Ads

         2. Events

         3. Feeding program

 

--

Glizel Ann R. Mesa

Record Assistant

--

  Jorge U. Saguinsin

YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing.  Please RRURAC

Holy Gardens One Stop Shop (Master Brochure)

Holy Gardens Cremation

Holy Gardens CMCS (Funeral Service)

Destiny Life Plans

1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5.  Makipag TIPAN -  IGALANG ang mga nasusulat:  CCD handbook at MC

6.  Ang naiwan ng mahal sa buhay ay dapat masaya.

     Pag uusapan sa am talk

 

   

   

  

 

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