Improvement on our faithfulness to Corporate Vision, Mission, Beliefs and Principles

Goal:    1.  To be the best, to do the best, and be best always

             2.  Continuous learning and improvement

Reality:

      This office does numerous posts and emails the same to offices to improve our staff, our customer service, and performance of our duties;   however, I observed:

1.  That posts are not being read, most of them are zero;

2.  Interviewed several people/staff and was extremely disappointed on the posts made;   they were not read, nor was there even an initial understanding:

     1.  Beliefs and principles:   two new trainees were not able to answer well;

     2.  Controllers were not able to answer:

         Installment sale, cash sale and other chart of accounts item for memorial park;

        IMP chart of accounts/accounting

WTDN:

1.  Let us change our reading habits of emails and website of Holy Gardens Community

2.  Let us quickly RRURAC the following posts:

      1.   CMS

      2.  Tarps for karuwahe

      3.  Chart of Accounts for Memorial Plan

      4   Draft of Proposed 2015 Incentive System for CMO

      5.  Early and complete submission of PPA

      6.  Cash and Installment Sales Accounting for Memorial Parks

      7.   Observance of budgetting process

      8.  CMS

KNOWLEDGE IS POWER;  WITHOUT KNOWLEDGE WE WILL BE MEDIOCRE AND 4TH RATE COMPANY.   We are in the internet age, and we have provided the tools/resources for learning.  Unfortunately, our mindset, and complacency prevent us from learning and being successful.  

WE ARE HERE TO LEARN AND SUCCEED.  There are no other options.

This office will call again and the offenders (those who do not read and understand (RRURAC) shall be disciplined accordingly

Jorge  S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply.    CCD 2.27

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RRURAC:    Read, Respond, Understand, Reflect, Apply and Check

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

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