Weekly Upgrades Pangasinan

Let others read this.

---------- Forwarded message ----------
From: Holy Gardens Pangasinan <hgmp.pangasinan@gmail.com>
Date: Sun, Oct 28, 2012 at 4:42 PM
Subject: Weekly Upgrades
To: Jorge Saguinsin <jorge.saguinsin@gmail.com>
Cc: People Department <bpi.hgmp@gmail.com>

October 28, 2012

To:                   Jorge U. Saguinsin

Senior Managing Director

Fr:                    Brenda Lyn G. Garcia

OIC - HGPMP

Subject:           Weekly Upgrades on Improvements (Oct. 21-27, 2012)

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1. Sales results closing vs. last week

This week Units: 2 lots         SA:  67,741.92		Last week: Units: 2 lots         SA:  88,886.74		Agent sale- 1 lot SA: 33,870.96 AC – 1 lot; SA- 33,870.96
Inputs (Internal)
Prospecting		No. Text blast – 400 FB blast – 50 Phone Call – 8 Sales presentation - 5		New Methods of prospecting : Approaching/Persuading people in our own way while on their visit in the memorial park Pros gen. – 8 2. Offering of beside lots
Setting sales appointment Tripping		No.                                      5 – appointments 6 – trips		Thru text and phone call including FB chat
Training of CSS		Sales appointments Good grooming Sales Life cycle - review ABC of Marketing
External (Agents)
Recruitment		New agent: 2
Sales agent motivated		No. of calls - 5 Visit – 1
Sales agent meeting		None

2. Customer service

Security Guard		- Giving laminated gate pass to visiting clients and guest whenever they enter the park. Opens the boom right away to vehicle passers by and giving a warm hello and sincere smile to visitors and clients. Able to attend their needs and assist them at their way to the office.
Office		–served biscuits and hot coffee to customers and agents, and offering of cold water or candies to inquiries, buyers and paying clients.
Payments		No. of text blast done by RFC: 365 Encouraging paying clients to pay P2, 500 minimum to get a gift check.
Documents		0 - Documents delivered;
Interments		Bubbles in the air while lowering of the casket.
Post interments		Done 5S in interment area, planted Bermuda for 2 graves and placed 2 markers
Death anniversaries & birthdays:		Posted in the events blog the names of death anniversaries and birth anniversary for the week: 55 FOFF: 1

3. UniqCSEx

Office furniture		Same as before
Office décor		Laminated and frame up the different types of motif
Car		Placed Chinese décor
Toilets		Wrapped charcoals in a 'sinamai" cloth and put it in the CR to get rid of bad smell.

4. Interment equipment – welding of vault hauler handle by Carlo de Guzman

5. Interment procedures – Placed crystals and plastic flowers at the motif

6. Landscaping – started at Pieta Area by Alberto Gutierrez

Vertical Gardens		none
Herbal Gardens		None
Lawn and garden maintenance		Brush Cutting and walis at open space, Lawn 3A, 3B, left wing parking, right & left wing outside MP and Lawn 5B, Total of: 7,000 sq m.

7. Other improvement proposed.

Office		Collection booth inside the office New office fixtures Carpet
Vehicle		Prepared PDCA for Whole Body repair of Patrol TFN 573
Interment		New set of Chain block with weight of 10 tons Started PDCA for New set of motifs:  Sympathy motif New ISG and CSS uniform Iwata Air conditioner
Saleable area and interment area		1 set of lawn mower Trashcans for site (plastic made) and chapel (stainless made)

Prepared by:

Brenda Lyn G. Garcia

HGPMP

Approved by:

________________

Jorge U. Saguinsin

Senior Managing Director

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Jorge U. Saguinsin

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