Communications Center for Holy Gardens: CMOs

The most important was upload of the video to the third party site: You Tube and Daily Motion. That was then when 3f had strict monitoring and able leaders.

The video production is an important part of training because it is an important skill to execute this unique service feature.

All the SBUs eagerly and enthusiastically complied: La Union, Pangasinan, Calamba, Oton, and Calapan: NO EXCEPTIONS. 3F STAFF PRACTICED THE GOLDEN RULE (He who has the gold rules. He who releases the funds): no if replenishment, if such was not done on the following day after interments (I understand the IF, the standards for processing had changed to may sadness)

Reality: Not happening now.

May compensation na ito under our new rules:

P100.00 per video and upload for vid of 20 to 39 pages.

P200.00 per video and upload for vid of 40 and up

Please check your emails and our Blog site. MC na ito

WHAT TO DO NEXT:

1. Understand ppt on reaffirming customer service

2. Strictly follow the checklist including the uploads. of vid.

3. The SAA and the AP must exercise leadership and show fangs and teeth to enforce such practice.

4. Magpacontest tayo - pagandahan ng video say

P5,000 first prize

P2,500 second prize

until March of 2018

HR too. Include in the Performance Evaluation that are customer service centric.

Top management: Mam Madel Mam Elvie must consider this. We support our customer serviced and business in a positive way. HAMP must adopt this if we are to see another decade of existence

Jorge U. Saguinsin

Be a BIDDA now

RRURAC (Read, Reflect, Understand, Realize Act, Check)

Please visit the following sites:

Holy Gardens Rewards

Patsikot/SUV Promo

Bonus pa more sa pagtulong sa bentang todo2

Notice: This email address is a private property of Holy Gardens Group and its contents are private and confidential and may not be copied or forwarded to parties other than the intended parties. nor can the contents be used other than the original intent You are advised to delete the message your received if in case it may have been wrongly sent to your good office

October 10, 2016

Review and re orientation for CMOs and heads

TO : The CMOs and in charge of sbus

Subject: Review of responsibility accountability skills

The recent very low and shameful sales performance for the Q3 and the shabby exam performance for the exam given lately makes this office wonder if:

1. May tumititimo pag may conference;

2. Whether the people installed have the heart and passion for their work;

3. Whether they possess the right attitude and skills for their jobs:

MAKE YOURSELF AVAILABLE THIS MORNING FOR ONE ON ONE CONVERSATION WITH THE UNDERSIGNED FOR THE FOLLOWING:

1 ATTITUDE:

1. Responsibility Pananagutan

2. Accountability

3. Dependability - Maasahan ba

4. Being action oriented, rather than being problem oriented (passing the buck to the third floor), watching things happen etc

2. COMMUNICATION

1. On cellphones

1. Sun or globe numbers of recruit

2. Use of corporate cellphone

1. When on leave or leaving the office

2. Answering the phone on third ring

3. Handling missed call

4. Request for call back

5. When in front of the customer - how to

6. ID for text reports

3. Blog positng or reporting on the ff:

1. Interment

2. Obits (griefshare) when - standards

3. Kaizen report "

4. Best pictures '

5. Reading communications blog - making comments

4. Emails:

1. Reading emails

2. Responding to emails basic: acknowledging

5. Reporting

1. Importance

2. What gets reported gets done

3. Deadlines - strict compliance

4. Soft copy and hard copy

5. Weekly, daily and hourly during red alert day

3. SKILLS

1. Leadership

2. Management - PLOCC SEAR, PDCA

Operations interment, park beautification, Kaizen, inventory

warehouse, repairs, TPM, quality; 5s

HR - hiring Performance Evaluaiton

Financials -

Purchasing

Security

Treasury

Abstract

3. Projects

Planning

Implementation

4. Sales

Targets

Sales agents:

Recruitment

Commission

Rewards

Sales meeting

Jorge U. Saguinsin

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please view the following sites to be updated on latest trend on memorialization and for shared learning

Holy Gardens Memorial Crypts (Body, Ash, Bone)

Memorial Marketing and Management

Holy Gardens Chapel and Memorial Service

Landscaping ideas

FB Pages Holy Gardeners

CONFIDENTIALITY NOTICE/disclaimer: The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC: Read, Respond, Understand, Reflect, Apply and Check

BIDDA: BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

January 21, 2015

Photos of conference of CMOs on: iMS, CMS, abstract, and Chart of Accounts

TO : CC

BGG
DDP

July Ann Raagas

1. : As required in your travel notice (did you file?) you are to SUBMIT A REPORT on the topics discussed as soon as possible:

1. iMP

2. CMS

3. Chart of Accounts

4. New abstract system

Jorge S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply. CCD 2.27

November 11, 2014

Follow up on Manageable Execution

Memorandum:

We need to execute minimum of manageable execution. A restaurant must be able to:

eat nutritious and safe foods;

delicious food,

maintain food and restaurant hygiene

good food service.

We too must maintain and excel in such manageable executions.

Please follow sbus on:

1. Weekly CMOs report

2. Kaizen reports

3. Best pictures

4. Dent report/(monthly) weekly vehicle inspection report.

5. Griefshare

6. FOFF

7. Timely submission of abstract and IF(not to exceed 7 days)

8. PE/am talks

9. Book reports.

There will be time of reckoning and offenders will be properly CCD'd/disciplined.

This is a fair warning

Jorge S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply. CCD 2.27

RRURAC: Read, Respond, Understand, Reflect, Apply and Check

BIDDA: BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

April 24, 2014

Conquering own fear - self mastery at Zipline ride at Wawa - teambuilding for 3ffb staff and SBU heads

BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"

Teambuilding exercise of 3ffb staff and SBU heads | April 24, 2014

We promised that we will have zipline ride as the teambuilding exercise today at Wawa

The SBU head showed on time, for the 3ffb, Rica Joy, Isah and Cindy showed early. As usual, Ella was late so was FP. It was a little bit intimidating at first. The zipline is just on its 3rd day of test run. There were only 5 riders today. Today they had more than a dozen

But these guys completed the zipline ride:

1. Brenn

2. Cindy

3. Mildred

4. JUS

5. Cynthia

6. Erika

7. Isah

8. RCC

9. Ella

10. Suzette

Congratulations

Fermin, Rica Joy and Aileen did not attempt

Brenn being put on harness

Brenn being prepared to take of

Brenn was the first among the Holy Gardeners to ride the line

Cindy was one among the first

One of the braves

Setting good example

The braking system needs improving

Brenn at landing zone

Our idol the child of the zipline boss

Have no fear

Testing the courage by climbing the tower

The young staff seem not to fear heights (except RJ)

See how Mildred hug the steel rails.. Fear fear fear

Sino takot?

RCC does not fear heights!

Everybody eager to try the zipline

Awarding of certificates.

JUS announces the awarding of Zipline certificates

Certificate for Erika

Breen receives her zipline certificate

Cynthia conquered her fear

Cindy gets her certificate

Ella gets certificate too

JUS did the zipline too

Mildred now has a means to boast to her son

Certificate to Isah of MLII

July 07, 2013

2013 H2 Marketing Plan Conference by CMOs on July 6, 2013

"Pag gusto, may paraan; pag ayaw, maraming dahilan " Getting higher and stronger"

Angono, Rizal, PHL | July 6, 2013

The CMOs acting CMOs of the Holy Gardens various units met today to plan and concretize in advance the 2nd half marketing plan. Those who attended were Brenn Garcia of Holy Gardens Pangasinan, Cynthia Cartago of Holy Gardens Greenhills, Rocel Carino of Holy Gardens La Union, and Danica Ordinario. Those who were alone (no staff): April Caragayan of Oton, and Joy Casi of HAMP did not come.

The conference tackled the usual strategic questions: Where are we now (the H1 performance) and the winners and losers were presented.

Where are we going? What are our goals? P77 million in sales and 40 million in collection. What was emphasized: It is about your personal success and that is the starting point of the goal setting in planning. WIFM. Begin with the end mind.

How do we get there? What are our plans? What are we going to do with 4 ps of marketing: product, promotion, placement, and prices.

We are happy that many were discontented/unhappy over the proposed personal rewards and they had to redo their plans. Cynthia upped her targets by P4 million. How about the others?