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Showing posts with label sales agencies. Show all posts
Showing posts with label sales agencies. Show all posts
October 20, 2014
August 04, 2014
Revised Program for Sales Executives Agencies
BE a BIDDA: "BELIEVE, INSPIRE, DREAM, DO ACHIEVE"
2nd draft. Please read and understand CMOs please comment:
2nd draft. Please read and understand CMOs please comment:
Memorandum:
TO : Chiefs, HR
Subject: Recruitment, Training, Accreditation and Motivating Sales Executives
1. Goals:
1. To reach sales objective
2. To double number of sales executives (agents)
3. To retain and motivate sales executives
2. Reality:
1. We had have difficulties in paying our agents promptly because their accounts were not established (they are not accredited) Finding their TIN and even their complete and accurate names has been a difficulty.
We could not even establish their sales performance for prizes, points and awards.
Some agents/execs do not know if they are authorized.
The recruitment by SBUs of sales agents has been nil if not anemic.
3. What to do: establish a system/program for the recruitment, training accreditation and motivating sales agents.
Definition of terms:
Sales executives - duly recruited, trained, identified, accredited personnel selling memorial park plots and packages for Holy Gardens group
Sales managers - are senior sales executives who have under them at least 4 downlines (sales executives) who are delivering sales. Their commission rate is correspondingly higher.(by 3%)
Sales directors - are senior sales managers who have their downlines at least 4 sales managers, who are and whose downlines are delivering sales.
REGISTRY AND ACCREDITATION OF SALES PERSONNEL
The following are the documents required to register and accredit a sales personnel (Note that our sales personnel are on commission basis, and are not considered employees but are independent contractors as per BIR terms)
1. Letter of authority (good for one year renewable)
2. ID as Sales Executive (properly labelled as independent contractor)
3. Sales Executive Achievement Declaration
Contains:
TIN #
HGMP data: SE since:
Position: SE, SM, SD (please check)
Commission rate:
Upline: 1. SM (state name)
2. SD (state name)
1. Basic data: Name, Address, Tel no(landline and CP, email add,
2. Personal data: spouse, children, birthday, wedding anniversary,
educ attainment, birthplace, age, civil status
3 Outside selling experience
4. Sales achievement:
Past years:
2013
2012
2011
H1 Sales performance vs target
July Performance vs Target
August Performance vs Target
< Add to SEAD) Certified true and correct: __________________SOCPN ___________________DATE_______ ____
Terms and conditions: (8 pts only)
1. The data contained herein are to the best of my knowledge true and correct as of the date herein mentioned;
2. That the purpose of this declaration is to obtain livelihood and not for any other reason (like giving commission kickbacks to the buyers nor connive with office staff to gain more income)
3. That I am conducting myself in this sales profession in a high standard of ethics and integrity:
1. That the sales was obtained in a legitimate effort and hard work;
2. That there is no conflict with other sales executives; it was not jacked nor poached with another sales executive of Holy Gardens
3. That I am remitting promptly and honestly all collection/monies entrusted by the customer in my person
4. That I will not misrepresent nor make any false claims to the customer about the product just to get sales
5. That if I am in an upline position I will not tolerate SE poaching, backbiting, enmity, quarrels but instead promote teamwork and achievement of targets
4. That I will serve and maintain cordial relations serve well customers whom I have sold products to.
5. That as an upline I undertake and represent:
1. To train and mentor the downlines on selling and product knowledge;
2. Act as surety for money matters (in case of defalcations and malversations)
3. That I will pay the downlines the money due them accurately and on time observing the correct commission rate provided by the company
6. That commissions will be paid promptly to the head of the agency only provided that the three conditons are met:
1. Full downpayment has been made;
2. The SE in the agency conducted the tripping
3. The PPA has been signed and completed>
4. Commission rate: This is based on number of downlines or sales performance which ever is higher
Number of downlines Sales performance
SE - 7%
SM - 10 (3% ORC) < at least 4 sales execs each average 1 million for the past 3 mos>
SD - 13% (3% ORC) <at least 4 sales manager each average 3 million for the past 3 mos>
<NB. This will be implemented prospectively. However, the marketing coordinator and CMO are enjoined to encourage the old ones to:
1. Recruit and expand downlines
2. Reach sales target>
5. Documents and reports:
1. Organizational chart
2. Monthly Sales and commission monitoring report/ TARGETS
3. SEAD
Attachment: A/s
Please attach the forms
Those whose background are yellow and blue and in brackets are new. Please comment
July 07, 2014
My own take on first half (H1) Performance
Goal: To achieve sales of P50+ million in sales for H2
Reality: Sales Performance of 30%+
This is worse than 2013 when we achieved 50+. I would say that was our banner year. We did 200 plots in June 2013
What are my and your alibis?
We supported the H2 with new products and other financial support. However the following were not forthcoming or non existent:
1. Lack of staff:
At Panga, Calapan, Oton and La Union. 3ffb
July 04, 2013
Remind everyone of our corporate strategies:
TO : All CMOs
Thru: : AOICAttendance: promptness and punctuality;
Communication
Process compliance; process improvement
Outputs
Files; kaizen reports
Blog posts/blogreads
2. Beautification of the parks:
cutting of the grass;
landscaping: principles, irrigation, nurseries, repainting, repairs, appearance of warehous , vault yards, offices, guard house, office and park decors, toilets.
projects: VERTICAL GARDENS, WATERFALLS, HERBAL GARDENS
3. Recruitment of agents: contribution to nation building, poverty eradication; one of by default objectives of businesses
number to be recruited; recruitment program
sales meeting,
sales incentive/rewards and recognition;
agents accreditation: ids and calling cards
4. Customer service: Bouquet of customer service
at the office - greeting customers
answering phone calls
handling customer complaints - complaints tickets
interments (from A to Z process from IA
to planting grass and having markers in 7 days.
to planting grass and having markers in 7 days.
documents - backtracking undelivered documents, delivering documents in 7 days, surprising the customers in documents delivery, CRM, knowledge of how many customers we have, our inventory,
CONTINUE ON COMMUNICATING AND REMINDING EVERYONE
3ffb must monitor and check and conduct constant PMRSS when there are failures.
For compliance
Please disseminate, teach on how to flesh these out, and check; Please be sure
--
Jorge Saguinsin
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