TO : BPI Records
--
Thru : GM Madel
Objectives;
1. To level up customer service
2. To avoid penalties which could be as much as P20,000 per violation and
10 years in jail. The one who will be jailed is JUS being a senior officer
3. To increase productivity of people involved in document processing
Reality:
1. There were 800 more or less pending documents unissued DOS and CO
nationwide
2. They are increasing in numbers, the problems reported (the names are not) and this office is not updated as to how much/many per sbu is being solved. Clueless
3. But the penalties and punishment face us from PD 957
Section 25
Section 25. Issuance of Title. The owner or developer shall deliver the title of the lot or unit to the buyer upon full payment of the lot or unit. No fee, except those required for the registration of the deed of sale in the Registry of Deeds, shall be collected for the issuance of such title. In the event a mortgage over the lot or unit is outstanding at the time of the issuance of the title to the buyer, the owner or developer shall redeem the mortgage or the corresponding portion thereof within six months from such issuance in order that the title over any fully paid lot or unit may be secured and delivered to the buyer in accordance herewith.
Six months ang requirement from full payment ang delivery ng title. We have many docs that are beyond the 6 months period.
Section 39. Penalties
Section 39. Penalties. Any person who shall violate any of the provisions of this Decree and/or any rule or regulation that may be issued pursuant to this Decree shall, upon conviction, be punished by a fine of not more than twenty thousand (P20,000.00) pesos and/or imprisonment of not more than ten years: Provided, That in the case of corporations, partnership, cooperatives, or associations, the President, Manager or Administrator or the person who has charge of the administration of the business shall be criminally responsible for any violation of this Decree and/or the rules and regulations promulgated pursuant thereto.
Penalties ay P20,000 for every case of non delivery/late delivery of titles plus a maximum imprisonment of 10 years. Who are to be imprisoned: the Records Assistant or SBU officer? No. The Senior Officer that is me. I DO NOT WANT TO GO TO JAIL. I DO NOT DESERVE THIS. BEFORE THAT HAPPENS,.....
Action required:
1. Yong mga pending documents na di napipirmahan - pirmahan na. o di napirmahan pa ipala sa customer kaagad.
2. Yong daily worker umambag na ilabas lahat ng kahon sa storage na maaaring duon nakatambak ang document.
3. Yon RCRMA submit ng report (daily)
Pending Beg Balance ADD Solved Remaining
Problem Docs Names Balance
SBU
PAGSASANAY SA TAGUMPAY (Training for Success)
Jorge U. Saguinsin
1. LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES
2. BIDDA: BELIEVE, INSPIRE, DREAM, DO AND ACT
3. Read and answer all email and texts. Be responsible
4 RRURAC (Read, Reflect, Understand, Realize Act, Check) # 3
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