Trainee Journal
Trainee: Joan DLA. Balubar
Position:Accounts Receivable Assistant
Date Hired: May 28, 2012
THINGS LEARNED:
Ø Orientation
Ø AM Talk
/ PM Talk
Ø Blog
1. I learn
how to be faithful the “SBDOWAP”.
Start small. In everything start
with your room clean it, and then keep it clean. When something is out of place
train yourself to put it where it belongs. Then, extend that discipline of
neatness.
Be on Time. “Time is Gold” The time
is very important to us. If your supposed to be somewhere at a specific time,
be there on time. Develop the ability to discipline your desire, activities and
demands so that you can arrive your time.
Do the hardest job first. You will
do the hardest job first doing that will prevent the hardest jobs from being
left undone. “Getting thing done”.
Organize your life. Make a plan for
the use of your time. Use a calendar and make a daily list of the things that
you need to accomplish control your time. In order to prevent wasting you time.
Welcome responsibility. If there
have a chance, you must grab it. When, you have an opportunity to do something
that needs to be done. Know your responsibility and volunteer for it you have a
talent in that area. Welcome responsibility forces to organize you.
Accept corrections. Every one of us
they have a mistake. “Nobody is perfect”. If you have a mistake you should accept
the correction and helps make you more disciplined because it shows you want
you need to avoid. Don’t avoid criticism; accept it gladly.
Practice self-denial. Learn to say
no to your feelings. Occasionally deny yourself things that you are all right
just for the purpose of mastering doing it.
2. Personal Mastery you need to
master yourself before you master the others. Face your fear and you need to
overcome. Knowing yourself and knowing your enemies you should the
capabilities.
3. Attitude is everything a
positive attitude is the key to success for all of us. Practice self awareness
and be careful of your thoughts, they become your action, habit become
character. Reframe your bad attitude by thinking of good thoughts to others and
to yourself. “Attitude not Aptitude determines the Altitude”. Base on this
quotes no matter how you try to hide it, your attitude will show by itself.
4. I learn from the culture of
execution the “KISFREK”.
Know
your people and know your business. It means, having a personal connection to
the business and to the people. Get engaged and keep your people focus.
Insist
on realism. It makes our life to encourage learning from mistakes.
Set
clear goals and objective. You must be focus first in priorities from day to day.
Be SMART in your goals.
Follow
through. You must be following up and it is the culture of execution is the
major cause of poor execution.
Reward
the doers if the performance is good and we can be promoted if we have a good
outcome.
Expand
People’s Capabilities it is the most important thing of being a leader.
Coaching is the most important factor of expanding people capabilities.
Know yourself.
Its all about your character encourages and acceptance of challenges and be
confidence to our selves.
5. The 5’S set in order:
1. Seiri- Sorting out
2.
Seiton- Set in order/ Systematic Arrangements
3.
Seiso- Shine/Cleanliness
4.
Seiketsu- Standardize: Maintain a serene atmosphere
5.
Shitsuke- Sustain: Stick to Self-discipline
The
logic behind the 5’s practices: the organization must have a 5’s to meet the
neatness and cleanliness, standardization and discipline at workplace. Leads to
production of high quality with no waste/little and high productivity. The
benefits of 5’s in organization are to improve the workplace and the
cleanliness. Reduction of wastage and better control and inventories. Better
interpersonal relation and work culture employees take more care and
responsibility towards work.
6. I learn from everyday AM talk
and PM talk.
Branding is the use of name, term,
symbol or design and that uniqueness, differentiation, value distinguishes it
from the competition. Branding is major decision of marketing mix and product
strategy. It gives value to the company by persuading customers that the customer
product has great value and this worth higher price. Branding works by
developing a brand image in the mind of the customers and experience the
product.
7. UNIQCSEX the Unique Customer
Service experience. The “Good Moments” the Important to the business is the
customer. Customer Service is important in the field of the business because,
if without customer automatically without business will grow. Customer Service
is treating the customer the way you would like to be treated. It is a way of
telling tem that you care about them. And, whether or not, they have a positive
experience in dealing with you and you’re product.
8. Small mistake big consequences.
If we have a small mistake be
Sure that this mistake gives learning to us.
Nobody’s perfect right now but, mistakes can be used to put you down or it can
be a lesson’s learned. If you have a mistake in yourself this is a big
consequence to all. You need to be perfect everyday.
9. Blog. Magpakatotoo ka,
Magpakatao ka. Being a positive always and having a positive mindset.
Thoughts become Action
Action become habit
Habit become character
Character become destiny
Positive it will happen in negative it will
never happen. Be SMART Specific, Measurable Attainable, Realistic and Time
Bound. Magpakatotoo ka! to be
grateful, faithful, have the right attitude mindset. Be respectful and
courteous to the others. Magpakatotoo Ka! Say what you mean, keep your word, be
truthful and honest, be sure what you say is true and correct.
10. AM talk: Significance of Dr.
Jose P. Rizal.
Inspire of being a heroes. Think the community
and to be concern to others. Dr. Jose P. Rizal is hero in our country. Our
national hero gives the best that good to our country and by, giving freedom to
us.
11. Suggested guidelines to office
and customer service etiquette-guide to success.
Success means it is a progressive of
your desire goals and achieving the plan you make. Everyone you need to follow
the do’s and don’t of the company. It’s all about the knowing what to do and
not what to do. To understand
the business: company history, products, advantages over the competition,
the MVP. To comply with all the written guidelines in
order to do our job efficiently and effectively. My most favorite of all these guidelines is
to love what I do and do what I love… I will do my best to comply with the said
guidelines for my own improvement and success.
“Competence
is something that we owned, something that will make you competitive, and
something that will give you advantage or unfair competitive advantage.”
Very much thankful for all the learnings i have gained!!! :) Anne
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