This office went to Calamba yesterday to meet with Mr. Roel Torres who works at Calamba City Hall, as Public Affairs Office. I went to his office last Tuesday but because of miscommunication, despite the appointment at 10 am, I arrived at 1230. I returned at 2:00 pm, but he was was not there again. However, he called me as I left the phone # and he said he all ready brought the requirements for the crematorium which was only a building permit.
After coming from Bayani Road appointment with Chairman Bartolome, I went ot Calamba City and I got a missed call from one of the Sales Directors who said that they are planning to meet with Madel/new head of HGGMP to tackle the unpaid commissions, and CS concern:
So we had the meeting:
1. The unpaid commission of November 2014
There was a pending commission of about P186t which was matched with unpaid ME from JV; but as per Lennie and as per agent, the JV representative was telling the sales director, they have been paid. As the pending commissions have been computed by a CPA it is up for the JV representative that indeed they have been paid in the past. (I will be requesting the CPA to submit to me the schedules and the monitoring
This office has been disturbed by the comment of one one of the SD asking/questioning aloud as to why I am holding the commissions. I SAID THERE IS NO COMMISSION/ME ON HAND TO WITHHOLD.
2. Other concerns:
1. Markers - why are they not delivered on time? Why are some undelivered. According to Lennie, the sign makers went on vacation but however, a number are being updated?
2. The sofa repairs --- It was alleged that there are no funds. However I know that the revolving fund are updated.
3. The lona?
4. The carpet?
5. The soil na nakatambak sa tabi ng grave during the interment (Ano nangyari sa YJ repair)
6. The documents? MRS has her personnel who would look into this.
7. Hiring - we need at least 3 additional personnel to completely serve the agents and the payors/customer. They have been urged to hire.
THIS OFFICE LAMENTS THAT DESPITE FREQUENT VISITS TEXT AND FOLLOW UP, THE PERSONNEL AT THE SITE DO NOT OBEY NOR ACT ON THE ORDERS. IT IS A HIGH TIME FOR CCD
Madel I am forwarding this to your office for action. PLEASE UPDATE ME SOON
Jorge U. Saguinsin
Senior Managing Director
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