TO : All SBU
Attention : All Chiefs and Heads
Memorandum Circular No 2016 -00x
Email reports
Date: March 18, 2016
Memorandum Circular No 2016 -00x
Email reports
Date: March 18, 2016
This email intends to clarify the issues so that the email reports are submitted on time and completely. As of now they are improperly done:
Objectives:
1. To ensure that objectives are met: sales and collection
2. To make sure that all items (a day in the life of a supervisor/manager are completely done
THUS NO REPORT SHOULD CONTAIN THE WORD NONE. OR NA
3. To instill discipline and professionalism in everyone
4. To remind every one that secrets of success are hard work hard work hard work
5. To make every one AS PERSON WHO MAKES THINGS HAPPEN (VS THOSE WHO DO NOT KNOW WHAT IS HAPPENING OR SIMPLY ARE UZI (WATCH THINGS HAPPEN ONLY. Make your report active and action oriented.
None NA, or blank cells are a NO NO.
THE KEY TO THIS IS THE PASSION AND THE ENTHUSIASM OF PEOPLE WHO WORK WITH US. and common sense and understanding. You cant feel this up if you are not abreast with the knowledge being posted in the blog.
RRURAC this post. Note the addition and changes:
EMAIL REPORTS
Date/Day Previous days Total for the week
A SALES
1 Plots
#
Amount
Others: (Services)
IS
#
Amount
Combination
#
Amount
B Number of prospects:
(Active prospecting ie, telephone calls
going around in saturation is a must. Walks in
those gathered in interments do not count. or
repeat sales. The ratio of prospects to sale is
10:1 or sometimes 100 to 1. No prospects
no sales, low number of prospects no sales>
A
B
C
3 Prospects sold to
4 Names and # of walk in
At need sales
5. Seller Activities
(This is an activity to be done by the head/chief
or CSS 2 regularly. If there is no such input
there is no hope of expanding the sales force and sales.
The sellers must be followed and names of prospects
obtained. I noticed that almost all fail in this activity.)
1. Recruited
2. Trained
3. Visited
4. Called/followed up
6. Dalaw paburol
<This is the only surefire event/place where promo
awareness activities can be done. Prospects are
receptive to the idea of memorialization. It is a must
done for other wakes who are not customer. Opportunity
for FOFF>
Date
Time
Who joined
Sales/prospecting activity conducted
Sales prospect gathered
7. Saturation < it is important to conduct
this with your CSS I and sellers to increase
awareness and sales.. Do this regularly>
Date
Time
Who joined
Area
Sales prospect gathered
SELLING ACTIVITY IS A TOP LINE PRIORITY
And thus, you efficiency and your professionalism
your goal orientation is reflected in this. NO SALES MEANS
YOUR VALUE TO THE ORGANIZATION IS DIMINISHED.
The main goal of SBU is to sell.
THE SBU MUST SELL
THE SBU MUST SELL
THE SBU MUST SELL
Your collection might be high (resulting from last year's
sale) but the birds come home to roost, and if you do
not sell now, there will be no collection in the future. You
have bankrupted the future by not selling now.
B. COLLECTION
1. Current
#
Amount
Less: Com
Net
2. Arrears
#
Amount
3. FORFEITURES
Total Cash on Hand
C. DOCUMENTS:
1. Filled up
2. Sent to 3ffb
3. Received from 3ffb
4. Delivered to the customers
5. Hello service <you call
up:
to ask if docs are OK
if they would like to reserve adjoining lots for them
if they are interested in promo (if any)
D INTERNMENT
1. Name of deceased
2. Date of interment
3. IA Number
4. Amount received
5. Reported posted in interment notifications
6. Obits
Name
Date of upload
7. Tributes made
Name
Date of upload
8. Tribute presentation
Date
Place of presentation
9. Actual interment
Name
Estimated number of attendees
Prospects gathered
10 Names of ISG who conducted interment
11. Comment on ISG appearance and performance
12 IF Prepared
13. IF sent to 3ffb
14 IF received
15 Inventories of vault
16 # of vault used
E HR ACTIVITIES
1. # of late
2. Absent
3. AM talk
4. PE
5. <This is encouraged in communications part of
Performance Evaluation.. There is a minimum #
of reads and comments that each staff must do. Failure
to do so means failure in promotion because 90% is
the minimum grade. Communications is 10 pts.>
Blog reads
Topic
6. Blog comments
Topic/article
Who
7. Email reads
Topic
Who
8. Recruitment
Who
Status
9. One on one conducted for mentoring
F. PARK MAINTENANCE
1. Area swept/who
< State how many square meters>
2. Area cleaned/who
< State how many square meters>
3. Waste can emptied/who
<IT IS A MUST THAT THIS DONE DAILY>
4. Area watered/who
5. # plants at nursery
<Dapat may naidagdag regularly>
6. Area of grass nursery
G. PARK BEAUTIFICATION
1. Contest project being done
(Enumerate specify which
project)
2. Who
3. Status
<If your park is beautiful, then buyers
will come and buy. No need to sell>
H. Warehouse and inventories
1. Significant amounts in the warehouse:
(Have inventory list)
Cement
Rebar
Wires
Others (Enumerate)
Who stay in the warehouse/standby
Status of warehouse
Who holds the key?
2. Unrepaired equipment:
(Enumerate/submit pictures at Kaizen report
Lowering device
Vault hauler
Lid placer
Carpet
Lona
Tent
3. Plan of action on unserviceable equipment
<State since when unserviceable>
Lowering device
Vault hauler
Lid placer
Carpet
Lona
Tent
Vehicles (Enumerate the brand and Plate Number)
Brush cutter (Enumerate the items)
Lawn mower
Others (enumerate)
<Others who allowed their equipment repaired can be
CCD for negligence.
I 5s TPM conducted:
Office/Who/What was done
Warehouse/Who
Equipment (Enumerate)
What
Who
TPM
Vehicles
Brush cutter
Lawn mower
J. Pending items at 3ffb
1. Memos
2. PDCA
3. CV
Operations
IF
K. Problems
<Problems are treasures. They enable us
to know deficiency in our system and inputs.
Do not hide nor cover them up. Unsolved
problems cause prospects to migrate to competitors
Thus you can not expect repeat sales. Sometimes
3ffb staff are sources of problems/bottlenecks. State your truth>
Can be solved at SBU
Suggestions
Can be solved at 3ffb
Prepared by:
Checked by
This is a rolling cumulative report.
Thus on Monday, you fill up a column for Monday, on Tuesday, you append the Tuesday report and so on..
On Saturday, you will have a Monday to Saturday filled up and for the numbers mentioned, say total of sales, collection,, prospects, interments you place total
Those words with highlight are explanations. Do not include them in your report.
Those that need enumeration and stating of area must be done
Take note of our missive: OTAC
ON TIME AND COMPLETE. THIS APPLIES TO YOUR DAILY EMAIL REPORTS
Do this assignment well. Understand obey. The way you do this reflect some of the Ps:
Professionalism
Productivity
Personal Development
Process (understanding)
It is a crucible of what it means how and why you work for Holy Gardens. It reflects your competence, leadership, and management skills. Thus do your best. No just compliance please.
It is a management system. Follow this.
PLEASE PRINT SEND AS HARD COPIES TO SBU AND HAVE THEM RECEIVE THIS
PLEASE PRINT SEND AS HARD COPIES TO SBU AND HAVE THEM RECEIVE THIS
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