To Madel
cc: Ms. Veron Miranda
Ms. Joy
Objectives: 1. To practice the belief of customer service
2. To achieve our mission of serving our customers in a special way
Reality/Backgroundf:
1 Several years back at Holy Gardens Angono, we were sued by a customer
when there was a failure of interment; the CSS forgot to order the preparation
for an interment We were sued for damages in the amount of half million
2. We have been receiving reports from HGLUMP
1. Where the daily workers habitually absent from work and leave the office
closed.
2. When last Saturday, there were two interments Olive and RCC were
both ghosts.
Where is the special way there?
3. WE COULD BE SUED AND OUR MISSION AND BELIEFS GO DOWN
THE GUTTER
3. WTDN
1. Discipline remove the two individuals, palitan SUE WHEN FEASIBLE
2. HASTEN THE PACE FOR NEW HIRES.
LET US ACT/MOVE
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