December 12, 2018

Re: Reminders on the job of in charge Chiefs of SBU

We are rescheduling this for December  18, 2018.  Tuesday. 

The following must be in attendance

Ms. Madel, Engineer GCH, Joanne

On Thu, Dec 6, 2018 at 10:29 AM Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:


To    :   Madel GM

cc:      BPI Hr

Date:   December 6, 2018

Kindly schedule a meeting with the CMO, ACMO, in charge for a refresher reminder conversation:   (assign speakers we will finish this conference)

           1. Objectives   -   

                   1.  To develop professionalism efficiency, self mastery
                   2.   To achieve sales and collection targets
                   3.   To develop unity and strength, team work among our staff

          2.  Reality:

                  1.  Poor communications:   emails, text, calls
                       1.  Non reporting
                       2.  Non answering late answering of calls text emails
                       3.  Mediocre observance of SBU checklists:   recruitment of agents
                            training of agents, 40 days, sympathy calls, birthdays and anniversaries
                       4.  Dirty tall grasses at the site
                        RESULTING IN 
                       5.  Low sales and collection

                 2.  Poor executions and processes:

                       1. Tardiness
                       2.  Frequent absences
                       3.  Pangit na site
                       4.  Lack of product knowledge

WTDN                                                                                     WHO

               1.  Review of basics:

                     1. VMBP

                      2.  Threefold duties

                      3.  ABCD

                      4. SBU Checklists

             2.  Secrets of Success - cpmpliance with the tipan;   keeping your word
                     1. CCD

                     2.  Etiquette

                     3. Handbook

                        4.  MCs (the compilation at Unisun and our compilation 

               3.  Product knowledge and standard;  marketing

                      1.  Review of ppt  comprehensive guide on products and services

                      2.  Cremation

                      3.  Destiny Plans

                      4.  CMCS

                      5.  CMCS checklist  149 points

                      6.  Interment checklist

                      7.  Filling up of PPA

                      8.  Abstracts

                      9.  How to sell and market more

          4.  Role playing:

                     1.  Sell me this CMCS

                     2.  Sell me this cremation service plus ash crypts

          5.  PDCA:

                     1.  GROW memo

                     2.  PDCA memo

                     3. Marketing plan corporate plan

        6.  Promos plans targets for 2019

                      1.  FSBC packaging

                      2.  Promo items for big sales or big collection ( say Jollibee bucket) 

                   The marketing or corporate plan:

                   A.   Goals

                    1. Sales Targets

                        Per product:    1.   plots/burial places

                                                           1.   Body crypts  (only at need)

                                                           2  Ash crypts

                                                                     1.  at need

                                                                     2   pre need

                                                2.   services

                                                    1.   interment:

                                                         1.   at need

                                                          2.  pre need

                                                    2.  CMCS -  at need

                                                    3.  Destiny Plans (pre need)

                                                    4.  Cremation

                                                         Direct

                                                         With services

                                               3.  Combination      FSBC

                               2.  Farming out:

                                             Office  Sales                                 Agents sales                                       Breakdown per Sales Execs

                    B.  Reality:

                             External  Evaluation

                             Opportunities:       Population, trend, death rate (see the last number of death certificate)

                             Threat:   competitive activities, agenda of municipality on the death industry

                             Internal:

                             Strength:    Our advantages:

                                                Price, site, location, level of service sales force sales incentives

                            Weaknesses:    Our difficulties and challenges

                                               Our problems in interment, logistics, financial transactions, accounting
                                                staffing, recruitment, training, communications

                   C. Strategies:

                         1. How do sell our products exploiting the opportunities?

                         2.  How do we minimize and eradicate our difficulties?  What are the solutions


                 D.  Departmental and functional plans

                      1. Marketing:

                             Product  1.  What is to be done regarding the landscaping and appearance of the product
                                            2.  What is to be done about interment service:

                                                     CS
                                                     CMCS checklist

                                            3. Product knowledge of the staff
                                            4.  Product knowledge by sellers

                           Price:    Discounts, amortization 

                           Promos:   brochures, leaflets, tarps, T shirts, promo items,   above the line and below the line ads  (nakacelendar)

                           Placement:   recruitment, training, sales meeting, motivation, prizes  (nakacalendar

                          2.  Operational:                   naka excel

                              1.  Cap ex budget/schedules

                               2.  Op ex budget

                              3.  NI

                              4.  Cash flow

                              5.  Quality/productivity imperatives/targets

                         3.  Financial:

                             Collection targets

                            Cap ex budgets

                             Deficits/surplus

                              Investment Financing activities (sources of funds)



                      

                                          

               

                  



--
PAGSASANAY SA TAGUMPAY (Training for Success)



























  Jorge U. Saguinsin

1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5. Makipag TIPAN -  iGALANG ang mga nasusulat:  CCD handbook at MC

 YOUR OFFICES ARE OBLIGED ORDERED TO UPDATE  THEIR POSTS AT THE FOLLOWING SITES: (they have been placed here for your easy reference)

   




   Weekly posting  at HolyGardes Communications and Best Pictures



Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office


--
PAGSASANAY SA TAGUMPAY (Training for Success)



























  Jorge U. Saguinsin

1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5. Makipag TIPAN -  iGALANG ang mga nasusulat:  CCD handbook at MC

 YOUR OFFICES ARE OBLIGED ORDERED TO UPDATE  THEIR POSTS AT THE FOLLOWING SITES: (they have been placed here for your easy reference)

   




   Weekly posting  at HolyGardes Communications and Best Pictures



Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office
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