September 12, 2019

Upgraded Performance Evaluation System


Draft of MC on Upgraded and Improved  Performance Evaluation  of Personnel

MC 2019     Upgraded Performance Evaluation of Personnel

1.  What:     UPGRADED PERFORMANCE EVALUATION OF PERSONNEL SYSTEM

2. Objectives:

      1. To encourage productivity, , professionalism and personal improvement

      2.  To establish a fair and objective system of promotions, rewards, and even dismissal (removal from rolls of those
           who fail to perform)

     3. To establish yardsticks/benchmark of determining performance

     4.  To encourage action and execution

3.  Reality

    1. We have no PE for the last 3 years, we offered interim PE for GT, CSS and CMO but they did not encourage
       performance and professinalism

   2.  For that we period we did not have reliable HR who will do the PE;   the SBUs are rather inclined to execute this PE

   3 We are fast having a generation of employees who not are not peforiming but many whom do not obey orders...

4.  WTDN 

   1. Score sheet (attach)

   2. To be done at the end of H1 and H2 and to be submitted not later than 15 of the following month:   January 15 and July 15

                 1. SBU finishes the evaluation by end of the month; submits the form to HR on the first day following end of H1 and H2
                  
                2.  3f:    Records HR, Accounting verifies the score given at SBU vs the actions compliance with 3f

               3.  HR finalizes score vs supporiting docs. and recommends by the 10th of the succeeding month

               4. SMD GM approves the PE and signs a memo increasing the salary of those who passed the PE

   3.  Scores:

           Passing is 85;  those below shalll be put on probation;  those who are second probation and still fails shall be
          requested/ordered to change career.

  4.  Factors for scoring and points:

      1.  The staff shall be graded on 5 factors:

              1. Productivity
              2.  Professionalism
              3.  Communication and team work
              4.  Customer empathy
              5. Reliability and trustworthiness

   2.  Scores

         1. Productivity:  ability to reach or exceed assigned targets, and quality imperatives:                         30%

            1. Meeting targets:   Quantity actual vs target (given in the assigned target sheet)    x  08

                                         Qualtiy:    paulit ulit na trabaho:    1 ulit -   ;   2nd ulit - 2            .12 points

            2.  Execution of assigned tasks

                                      Less 2 for late work,  less 5% for failure to do                               10 points

     2.   Professionalism                                                                                                     35 points

           1.  Attendance and punctuality                                                                                4 points

              1.   Each time tardy  - 1/2 point,  each time unexcused absence  less 1 point

                  N.B an employee gets P500.00 reward monthly for coming to work on or before 
                  7:30 and 100% attendance

             2. Addition of skills and knowledge

                For veteran staff:

              1.  For one book report             2 points                              6 points required

                  Book report must contain:  

                  1. What did I learn from the book (one or two points)
                  2.  Importance to what I am doing now, to the company
                  3.; How will adopt the idea, timeline budget required

          2.  Seminars and or commenting on blogs                            5 points

                 `10 comments on blogs     =  1 point

                 50 entries on journals       =  1 points

                 1 attendance on HR seminar   -  5 points

          3.  Passing exams on product knowledge etc.  70% passing   2 points

          4.  Submission of work on time:                                            5 points

              Blog posts,(kaizen, bests, tributes, abstracts)   less 1% for every
              day of delay

        5.  Job knowledge:

             Mission and vision beliefs and principles recitation from memory   1%

            Mastery of process (MC) and admin plan                                    6%
            by  written exam or revalida

           Work ethics:                                                                           6% 

                        Maagang umuwi   less        0.5
                        Walang planner/plans  less 0.5%
                        Walang output for the day  less 1%


 3. Communication and teamwork:

    1.  Achievement of group targets:   

       Sales                                actual/target         x 2.5
      Collection                           actual /target       x 2.5

   2. Communication:                                            5 points

       1. Answering and reading emails

         less 0.5 for unanswered emails

         less for answering of phone calls beyond 5 rings;  
        less 0.5
 

4.   Customer empathy                                       15 points

      Number of customers problem attended to        5 points
      in the office.  Minimum of 3/day;  score
      can be exceeded if there are more

     Absence of customer complaint:  delayed     10 points

    deduction of 1 point for every one when there
     is such  problem
    documents, delayed grasses, marker 

 5.  Dependabilty and trusworthiness:                               10 points

     1. Presence and attendance:   100%             3points

     2. Availability during off or after office hours    3 points

     3. Completion of assigned tasks and order    4 points
         projects, and JD (admin plan)
        Less 1%  for every infraction

     

               

                                 
--

























  Jorge U. Saguinsin

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