Communications Center for Holy Gardens: August 2020

August 28, 2020

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August 26, 2020

Re: Marketing plan for Crematorium - Truncated

Thank you so much Sir for sharing this. I will gladly and heartily study this and learn doing it. This is very challenging on my part. Ayoko kong taga timoka ng kape Sir :)

On Wed, Aug 26, 2020 at 11:18 AM Jorge Saguinsin <jorge.holygardens@gmail.com> wrote:

Pag hindi mo alam ito, at nasa marketing, masterin mo na lang pagkakanaw ng kape. Therefore learn doing this thing

. Objectives:

1.To sell 300 cremation services (30) a month

2. To serve memorials services of San Carlos City in view of stoppage of sales of memorial plots

3. To serve long term needs of memorialization of people of San Carlos elsewhere in view of low production of memorial park plots because of stringent requirements of govt for memorial park plots

4. To alleviate shortage of burial grounds of the city for D and E constituents who can hardly afford a decent burial service

ie to provide affordable memorialization services

Background:

1. Remaining inventory of only 2,000 plots at Pangasinan. Expansion
difficult

2. Crowded public cemetery

3. Service area of say 1 M: Dagupan, Urbiztondo, Malasiqui, Batista, Santa Barbara

4. Death rate of 0.05% per year of 5,000 per year. Class D and E would be about 3,500.

5. How much is spent for a typical funeral service:

Casket + Service P30,000

Tumba (5 year lease) 10,000

Masonry 10,000

Total 50,000 hardly affordable

C. What can be the solution:?

Introductory special offer

1. P20,000 Direct cremation (without casket rental) + Free Urn

2. P30,000 cremation + 3 nights home viewing, casket rental

3. P50,000 cremation + nights chapel viewing + casket rental

3. Bone cremation for those who are 5 years in municipal and
Catholic cemetery and those who want to recycle their plots
Only 10,000 (no com)

4. Package for the indigent: P15,000 direct cremation, with urn, (P17,000 if with] urn) + P1,200 rental for an urn (the top or bottom ash crypts

D. Business Model

1. Main Value Proposition:

1. Mura ataffordable na memorialization

2. Uso na - widely accepted;

3. The only available affordable memorial service because of lack of
supply of public, Catholic body crypts, and memorial parks

4. Less gory: no need for embalming for direct cremation,

5. Does not pollute aquifer and soil with formalin which is carcinogenic

Pricing: (Introductory offer)

Direct Cremation P20,000.00 (no pick up, customer brings body to
Crematorium + free marble urn

Infant P10,000K

Senior citizen and PWD 16,000 only

Direct cremation under DSWD or Municipal assistance program - P15K
without urn, P17K with urn

Ash crypt rental only P1,200/year; discounted at
P5,500 if paid in advance for 5 years

Bone cremation P8,000 only

Packages: combo:

1. Cremation after viewing, with casket rental 3 nights and 4 days
home viewing P30,000 (with embalming)

2. Cremation after viewing with chapel use 3 nights and 4 days
embalming with casket rental P50,000 and use of karuwahe

3. Cremation after viewing with chapel use, 3 nights and 4 days, with
embalming, use of karuwahe and one ash crypt A or F leve
P80,000

2. Primary target market:

The economy thrifty minded C D and E market (lalo na ang 5 years
1. expired term sa tumba (municipal and catholic cemetery)
at i common burial ang buto

2. nag recycle and reuse of memorial park plots

3. families of OFW who want to save on going home on all saints
day to honor their dead (mahal din yon between 50 to 100K)

3. Customer link

1. social media fb, sms

2. through agents and contact persons: funeraria, hospitals barangays
10% com, paid upon full payment; not applicable to senior citizen or
indigent or bone cremation

3. admin of municipal and catholic cemetery

Referral fee P500.00

4. Our CSS 1 and CMO

5. Tarps

6. Brochures and leaflets

Brochure:

Cover:
Holy Gardens Pangasinan Cremtorium
Picture of crematorium machine or building

Affordable, now trending in memorialization,
readily available, answers shortage for burial grounds

Address, Tel No, FB account email

Page 2:

Write on cremation process, tradition

1. Cremation history and the Roman Catholic Church that welcomed
cremation as an alternative death practice since 1963

2. Detailing use:

1. After lapse of 5 years at body crypts at Catholic and Mun.
cemetery, you can have permanent residence for your loved ones
ash crypts in HGMP columbarium (can accommodate up to 4) t
thus you can free body crypts for use of others who are in
need

2. Recycling memorial park plots. The memorial park plots you
bought can be more than P40k. With bone cremation of only
P8k, you can reuse the upper tier of memorial park for new
fresh body

3. As an answer to declining production of memorial park plots due
to stringent environmental requirements, limits on conversion, sc
urns)

4. Social amelioration because it is the cheapest way to die

5. In direct cremation, there is no embalming. Thus there is no chlo
roform that will poison the earth. The embalming fluid is
carcinogenic when it mixes with ground water.

Page 3

Pictures of services combo:

Prices

Picture of Urn, and pendants

Page 4

Picture of crematorium

4 Customer bond:

1. SMS

2. 9 days and 40 days medal

3. Estate planning

4. Free use of karuwahe and NV350 for service to the customers

5. Hotel standards CR

6. Cool high capacity aircon in customer/waiting area

7. Great lighting and interior design in customer area

8. Big screen tv

9. Waiting area, kitchen facilities for serving food. (kitchen utensils)
water dispenser)

5. Key Resources:

1. Crematorium machine

2. Karuwahe and NV350

3. Chapel (linisin alisin kalat, paganahin aircon, alisin tambak)

4. CSS for cremation

5. Technician for crematorium

6, Diesel fuel

7. Aircon for crematorium for customer area

8. Dapat may at least 30 kva na Genset diesel (standby for brown out)

9. Hotel standards CR

10. Painting and furniture to wow the customers (great interior design)

11. Great lighting

12. 42 inches to play religious song, or show tribute

13. Plant box and landscaping to soothe the eyes of customer

6. Key activities:

1. Marketing:

Promotion:

1. Posting on social media

2. Printing and distribution of brochures

3. Pagpunta sa barangay, hospital (as immediate remedy for
infectious diseases) and other funeral homes, if the customer
asks for cremation

4. Having signage SS for crematoriujm

Placement:

1. Recruitment of agents

2. Frequent sales meeting

3. Rewarding agents

1. Sales target award

2. Prompt payment of commission

4. Coordinating with City hall

1. For social amelioration

2. For the city cemetery project

Price: All ready mentioned at MVP; discounts PWD and SC

Prepaid cremation service and packages

Product: Basic cremation (direct)

Cremation with casket rental

Cremation with casket rental, home viewing

Cremation with casket rental + chapel viewing

Cremation with casket rental + chapel viewing + ash crypt

2. Cremation:

1. The cremation process:

Use of carton

Removal of jewelry

Starting the cremation

Viewing

End of burn

Gathering the cremains

Grinding

Cooling

Placing the cremains in the urn

Delivery to the family

2. Maintenance:

1. Check up

2. Fuel delivery

3. Emergency repair

4. Back up

7. Key Partners

1. Munisipyo

2. Barangay

3. Techwin (the Crematorium supplier

4. The Gasoline diesel supplier

8. Financials

Sales: 100% 20,000

Less com 10% 2,000

Vat 12% 2,400

Net sales 15,600

Fuel costs

60 liters x 42,000 12.6% 2,520

Urn 12,6 2,500

10,580

Labor:

Technician 1% 200

CSS 1.5% 300

10,080

Less Depreciation

7,500,000/20 years/300 units/year 1,250

Does not include electricity and CS cost

EBITDA 9,550

% 47.75

say snacks worth P300.00 (water biscuit 300.00

9,250

GP computation for bone cremation

TSP 10,000

less VAT 1,200

8,800

less fuel cost:

30 liters x 42 1,260

7,540

Less: direct labor 2.5% 250

Less depreciation 1,250

GP 6,040

Less snacks 300

Urn is not free (COST IS 700.00 WOOD, MARBLE IS 1,000

Adjust numbers to 25,000 which is the lowest for govt Others like heritage is at 80K Paz is at 40k 25 IS VERY COMPETITIVE AT THE PROVINCE

Marketing plan for Crematorium - Truncated

Pag hindi mo alam ito, at nasa marketing, masterin mo na lang pagkakanaw ng kape. Therefore learn doing this thing

. Objectives:

1.To sell 300 cremation services (30) a month

2. To serve memorials services of San Carlos City in view of stoppage of sales of memorial plots

3. To serve long term needs of memorialization of people of San Carlos elsewhere in view of low production of memorial park plots because of stringent requirements of govt for memorial park plots

4. To alleviate shortage of burial grounds of the city for D and E constituents who can hardly afford a decent burial service

ie to provide affordable memorialization services

Background:

1. Remaining inventory of only 2,000 plots at Pangasinan. Expansion

difficult

2. Crowded public cemetery

3. Service area of say 1 M: Dagupan, Urbiztondo, Malasiqui, Batista, Santa Barbara

4. Death rate of 0.05% per year of 5,000 per year. Class D and E would be about 3,500.

5. How much is spent for a typical funeral service:

Casket + Service P30,000

Tumba (5 year lease) 10,000

Masonry 10,000

Total 50,000 hardly affordable

C. What can be the solution:?

Introductory special offer

1. P20,000 Direct cremation (without casket rental) + Free Urn

2. P30,000 cremation + 3 nights home viewing, casket rental

3. P50,000 cremation + nights chapel viewing + casket rental

3. Bone cremation for those who are 5 years in municipal and

Catholic cemetery and those who want to recycle their plots

Only 10,000 (no com)

4. Package for the indigent: P15,000 direct cremation, with urn, (P17,000 if with] urn) + P1,200 rental for an urn (the top or bottom ash crypts

D. Business Model

1. Main Value Proposition:

1. Mura ataffordable na memorialization

2. Uso na - widely accepted;

3. The only available affordable memorial service because of lack of

supply of public, Catholic body crypts, and memorial parks

4. Less gory: no need for embalming for direct cremation,

5. Does not pollute aquifer and soil with formalin which is carcinogenic

Pricing: (Introductory offer)

Direct Cremation P20,000.00 (no pick up, customer brings body to

Crematorium + free marble urn

Infant P10,000K

Senior citizen and PWD 16,000 only

Direct cremation under DSWD or Municipal assistance program - P15K

without urn, P17K with urn

Ash crypt rental only P1,200/year; discounted at

P5,500 if paid in advance for 5 years

Bone cremation P8,000 only

Packages: combo:

1. Cremation after viewing, with casket rental 3 nights and 4 days

home viewing P30,000 (with embalming)

2. Cremation after viewing with chapel use 3 nights and 4 days

embalming with casket rental P50,000 and use of karuwahe

3. Cremation after viewing with chapel use, 3 nights and 4 days, with

embalming, use of karuwahe and one ash crypt A or F leve

P80,000

2. Primary target market:

The economy thrifty minded C D and E market (lalo na ang 5 years

1. expired term sa tumba (municipal and catholic cemetery)

at i common burial ang buto

2. nag recycle and reuse of memorial park plots

3. families of OFW who want to save on going home on all saints

day to honor their dead (mahal din yon between 50 to 100K)

3. Customer link

1. social media fb, sms

2. through agents and contact persons: funeraria, hospitals barangays

10% com, paid upon full payment; not applicable to senior citizen or

indigent or bone cremation

3. admin of municipal and catholic cemetery

Referral fee P500.00

4. Our CSS 1 and CMO

5. Tarps

6. Brochures and leaflets

Brochure:

Cover:

Holy Gardens Pangasinan Cremtorium

Picture of crematorium machine or building

Affordable, now trending in memorialization,

readily available, answers shortage for burial grounds

Address, Tel No, FB account email

Page 2:

Write on cremation process, tradition

1. Cremation history and the Roman Catholic Church that welcomed

cremation as an alternative death practice since 1963

2. Detailing use:

1. After lapse of 5 years at body crypts at Catholic and Mun.

cemetery, you can have permanent residence for your loved ones

ash crypts in HGMP columbarium (can accommodate up to 4) t

thus you can free body crypts for use of others who are in

need

2. Recycling memorial park plots. The memorial park plots you

bought can be more than P40k. With bone cremation of only

P8k, you can reuse the upper tier of memorial park for new

fresh body

3. As an answer to declining production of memorial park plots due

to stringent environmental requirements, limits on conversion, sc

urns)

4. Social amelioration because it is the cheapest way to die

5. In direct cremation, there is no embalming. Thus there is no chlo

roform that will poison the earth. The embalming fluid is

carcinogenic when it mixes with ground water.

Page 3

Pictures of services combo:

Prices

Picture of Urn, and pendants

Page 4

Picture of crematorium

4 Customer bond:

1. SMS

2. 9 days and 40 days medal

3. Estate planning

4. Free use of karuwahe and NV350 for service to the customers

5. Hotel standards CR

6. Cool high capacity aircon in customer/waiting area

7. Great lighting and interior design in customer area

8. Big screen tv

9. Waiting area, kitchen facilities for serving food. (kitchen utensils)

water dispenser)

5. Key Resources:

1. Crematorium machine

2. Karuwahe and NV350

3. Chapel (linisin alisin kalat, paganahin aircon, alisin tambak)

4. CSS for cremation

5. Technician for crematorium

6, Diesel fuel

7. Aircon for crematorium for customer area

8. Dapat may at least 30 kva na Genset diesel (standby for brown out)

9. Hotel standards CR

10. Painting and furniture to wow the customers (great interior design)

11. Great lighting

12. 42 inches to play religious song, or show tribute

13. Plant box and landscaping to soothe the eyes of customer

6. Key activities:

1. Marketing:

Promotion:

1. Posting on social media

2. Printing and distribution of brochures

3. Pagpunta sa barangay, hospital (as immediate remedy for

infectious diseases) and other funeral homes, if the customer

asks for cremation

4. Having signage SS for crematoriujm

Placement:

1. Recruitment of agents

2. Frequent sales meeting

3. Rewarding agents

1. Sales target award

2. Prompt payment of commission

4. Coordinating with City hall

1. For social amelioration

2. For the city cemetery project

Price: All ready mentioned at MVP; discounts PWD and SC

Prepaid cremation service and packages

Product: Basic cremation (direct)

Cremation with casket rental

Cremation with casket rental, home viewing

Cremation with casket rental + chapel viewing

Cremation with casket rental + chapel viewing + ash crypt

2. Cremation:

1. The cremation process:

Use of carton

Removal of jewelry

Starting the cremation

Viewing

End of burn

Gathering the cremains

Grinding

Cooling

Placing the cremains in the urn

Delivery to the family

2. Maintenance:

1. Check up

2. Fuel delivery

3. Emergency repair

4. Back up

7. Key Partners

1. Munisipyo

2. Barangay

3. Techwin (the Crematorium supplier

4. The Gasoline diesel supplier

8. Financials

Sales: 100% 20,000

Less com 10% 2,000

Vat 12% 2,400

Net sales 15,600

Fuel costs

60 liters x 42,000 12.6% 2,520

Urn 12,6 2,500

10,580

Labor:

Technician 1% 200

CSS 1.5% 300

10,080

Less Depreciation

7,500,000/20 years/300 units/year 1,250

Does not include electricity and CS cost

EBITDA 9,550

% 47.75

say snacks worth P300.00 (water biscuit 300.00

9,250

GP computation for bone cremation

TSP 10,000

less VAT 1,200

8,800

less fuel cost:

30 liters x 42 1,260

7,540

Less: direct labor 2.5% 250

Less depreciation 1,250

GP 6,040

Less snacks 300

Urn is not free (COST IS 700.00 WOOD, MARBLE IS 1,000

Adjust numbers to 25,000 which is the lowest for govt Others like heritage is at 80K Paz is at 40k 25 IS VERY COMPETITIVE AT THE PROVINCE

interest /desire in putting up a crematorium in Holy Gardens La Union

To: Ms. Margie Campilis

Thru: Mam Madel

INTEREST IN PUTTING UP A CREMATORIUM AT HOLY GARDENS LA UNION

Thank you and it is keenly noted for your interest in putting up a crematorium at your site. It has been long cherished goal together with our JV partners: Jess Crisologo and Dr. James Joaquino

We never got around this because they never put the money (their 50%)

It is indeed opportune to achieve our strategic goal by being the first in SFLU

and spearheading a drive that cremation is the way to go in the north (and very timely due to the pandemic - cremation is the way to go)

We also want to develop our chapels as interment chapel

Some things must be put in order:

1. Payag ba barangay?

2. CHO papayag ba

3. Residents ba:

To make this palatable, we relocate the crematorium to where the columbarium is and relocate the columbarium at the entrance before the chapel and office.

You have to research:

1. Old Business Plan

2. Marketing plan

3. JD (admin plan of cremation technician)

x=x=x=x=x=x=x=x=x=

Please find enclosed Admin plan for Cremation technician

HECKING COMPLIANCE REGARDING INTERMENT JOURNAL

b Responsibilities, Tasks and Steps for Cremation Technician using the Toyota Way Template

page 1/ C3 job

Responsibilities/Tasks Outputs Outcome/Results

1. Readying the body for cremation Case for cremation

1. Checking Death Certificate, Cremation

Contract, Authorization and receiving the same Proof of legal cremation Collection/sales

2. Removal of metallic objects from the Inventory of valuables of

body, making an inventory of the same deceased

and having family receive the inventory list

3. Allowing final viewing Satisfied customers

2. Cremation proper

1. Transferring body from casket to cremation box

2. Starting and operating the cremation machine

3. Collecting and cooling the ashes

4. Cremulation

5. Delivery of the ashes to the family Ashes + Urn

with urn if free (selling one if not)(

6. Inurment (to be assisted by Funeral Director)

3. Maintenance and 5s of Equipment, adequacy of

supplies

1. Logistics: fuel, cardboard box adequate supply all the time

2. Testing and practice of genset and cremation machne machinery in running condition economical operation

3. Cleanliness of crematorium; room customers area

and CR

4. Record keeping and reporting

1. Master list of those cremated updated record book

2. Cremation contract, authorization and DC past transactions

3. Reporting to 3f weekly 1 and 2

4. Inventory of Urns: on stock received, sold, new sales and inventory of urns

balance

-x-x-x-x-x-x-x-x-x-x-x-x-x-x-

C3 jobs

page 2/

Tasks and Steps Job. Readying the body for cremation Embalming Technician

Tasks and steps

Prior to this, elsewhere, the FD and the cremation/chapel CSS2 would have closed the cremation package

1. Done the cremaiton sales contract

2. Accomplished the cremation authorization

3. Received copy of the death certificate

4. Issued an OR under the name ___________

5 Observed the following schedules:

M to F

Sat to Sunday

6. Observed the following premium:

+ 5% beyond 5 pm

+ 10% on Saturday and Sunday

+ 20% on holidays (working and regular) and rush cremation (less than 48 hours notice)

Tasks/steps Key points Reason for Key point Walk time Work Time

1. Readying the body for cremation

1. Reception of the body and relatives 1. Assist funeral staff, greet 1. Sign of respect and CS 10 minutes

relatives and bow

2. Werar uniform or presentable

1. Checking Death Certificate, Cremation clothes xxx 10 minutes

Contract, Authorization and receiving the same

2. Inspect completeness of docs (or order from 1. No DC no cremation 1. As per sanitation code 3 minutes

FD with the copies of docs) 2. The cremation authorization prior

must specify that there is

1. foul play or case on the body

2. no petition for habeas corpus 2. We could be involved in

expensive and prolonged

lawsuit

2. Removal of metallic objects from the 1. Have family member witness 1. We do not want accusation 5 minutes

body, making an inventory of the same the removal of jewelry of theft

and having family receive the inventory list 2. Have family member sign 1. Documentation complete 5 minutes

on inventory list SOCPN

3. Allowing final viewing at ante room

1. Aircon should be pre cooled 1. Prior to their arrival 1. For customer comfort 3 minutes

2. Play funeral songs: One moment 2. Use a 42 inche tv, use usb 2. For emotional goodbye 1 minute

in time, I will be there, What matters

most, Prayer, You raise me up

2. Have a table near the body; where 3. Palanca, family tribute to the 1. For more emotional impact 30 minutes

family members can write prayers deceased

and petition

3. Place body in cremation box

4. Preheat the cremation machine for

15 minutes at 500 to 700 degrees

-x-x-x-x-x-x-x-x-x-x-x-x-x

C3 jobs page 3/ Job 2 Cremation Proper Cremation Technician

Tasks/steps Key points Reason for Key point Walk time Work Time

2. Cremation proper

1. Transferring body from casket to

cremation box

1. Place the casket and truck side by 1. Have an attendant or family member 1. Its a two man job 1 minute

side with cremation truck with the assist you

carton

2. Place the body from casket to the

carton

2. Starting and operating the cremation machine 1. Preheat complete, push the body and 1 Press the operating button at 1 minute

carton into the machine after opening door 1,000 degrees

2. Do not open cremation until its estimated 1. For aesthetic purposes, body

to be done looks ugly when being cremated 30 to 75 mins

Estimated time:

60 minutes for a 50 kgs body; 1. Guide to avoid over creamating

to save fuel

30 minutes for bone cremation and fetus

and emaciated body, elderly

3. Collecting and cooling the ashes

1. . Rake in at end of cremation time 1. Wear face mask and protective apron 1. Ambient temperature is hot 60 mins at collection bin (using the 2. Rake in all

rake with long handle

3. Allow coals and ashes to cool down 2. To prevent burns on the technician

for one hour

4. Cremulation

1. Remove the collection bin at the 1. Wear gloves and eyewear 1. For safety 1 min

bottom of machine

2. Have the cremulator ready for use 1. Get hand off cremulator blades 1. For safety 1 min

3. Having everything clear, place all

solid remains at cremulator and run 5- 10 mins

for 5 to 10 minutes after everything

becomes fine

4. Place the ashes in thick gauge 1. Ashes may be 1 lb only 5 mins

plastic bag (ziplock)

5. Delivery of the ashes to the family 1. Sell an urn (where there is none) or use 20 mins

with urn if free (selling one if not)( the free urn as provided

2. Upsell ceramic, brass or wood urn

3. Roman Catholic church does not allow

home inurment, suggest ash crypt inurment

or plot burial

6. Inurment (to be assisted by

Funeral Director)

1. Accompany family to the 1. Secure the key 2 mins

in house crypts 2. Have senior family member do the inurment 20 mins

-x-x-x-x-x-x-x-x-x-x-x

C3 jobs page 3/ Job 2 3. Maintenance and 5s of Equipment, adequacy of Cremation Technician

supplies

Tasks/steps Key points Reason for Key point Walk time Work Time

1. Logistics: fuel, cardboard box urn

1. Maintain an inventory list/checking daily 1. Daily checking and updated record 1. So that hinid mabubulaga 3 mins/day

no OS na

2. RE order thru FD, CMO if leve reaches 1. Do mrf, request po, contract 1. To ensure sure na pagbili 10 ins maxx

70%

3. Follow up and make sure they are 1. Constant follow up 1. To get things done 2 mins.

delivered within 2 to 3 weeks

2. Testing and practice of genset and cremation machine

1. Check fuel level in tank 1. Not less than 1/2 1. Near empty causes fuel sludge 5 mins

to enter cremation fuel system

2. Drain the fuel filter (for water) 2. Be sure one is installed 2. To remove water and air

Loosen the bottom and pump

3. Cleanliness of crematorium;

room customers area

and CR

1. Have a WS and checklist 1. 2 or 3x a week 1. A clean CR is a beautiful CR 5 mins

2. Sweep floor 1. Follow 5S standard 2. Para kaakit akit crematorium 10 mins

3. Wipe furniture FFE

4. Clean CR with detergent and 1. Malinis palagi at walang 1. A dirty CR speaks plenty 30 mins

bowl cleaner, deodorize, wipe maitim, madilaw sa bowl about our difficulty

bathroom fittings polish

2. Items to be cleaned:/checked

1. Floor walang lusak putik

2. Salamin malinaw

3. May tubig, soap water

4. Urinal walang madilaw mapanghi

5. Toilet bowl walang lick walang marka

ng jebs hindi mabaho

6. Tiles walang mantsa dumi

7. Walang alikabok ang tops mga divider

5. Empty trash cans, pick 1. Clay go, do this daily 1. Cleanliness is Godliness 10 mins

up trash near cremation area

-x-x-x-x-x-x-x--x-x-x-x-

C3 jobs page 4/4 Job 4 4. Record keeping and reporting Cremation Technician

Tasks/steps Key points Reason for Key point Walk time Work Time

4. Record keeping and reporting

1. Master list of those cremated 1. Date 1. Complete details

2. Name of deceased 2. Assurance of completion

3. Contact person with legal requirements

4. Address and contact Number 3. Adequate control

5. Type Adult/(Senior Non senior)

bone, infant,

6. Time completed (time to time)

7. Estimated amount of fuel used

8. Death Certificate Number

9. Contract Number

10. Cremation authorization No

11. Cremation technician

12 Urn type

13 Free, Purchased

14. If purchaced how much

12 SOCPN of technician

August 19, 2020

Pre requisite prior to the sending of Job Offer, employment contract and payment of wages

TO Ms Nelia, HR

Thru: Mam Madel

Objective: 1. To be process oriented in hiring

2. To emphasize the importance of compliance to process

and obedience

3. To promote excellence in recruitment

Reality:

1. In forcing the submission of matrix, it was found out that a number of trainees

have not submitted requirements for employment which include but not

limited to Marjie Campilis, Ms. Monekka and Margie Pedrozo

1. Hiring and interview sheet

2. Other docs

clearances

health certificate (fit to work

Transcript diploma

.....

3. Certificate of training

a. Summary of grades

b. Training agreement

c. 50 things learned if failed the daily exams

Mr. John2 will do collate 3 and issue the certificate of training

and thereafter issue ID. asap (for proper branding and assisting our

staff for checkpoints/frontliners

REALITY

1. The current batch lacks requirements.

2. We have two cases of hiring officers:

1. One resigned after 30 days for non achievement of targets We

were answering a resignnation letter where there was no submission

of requirements (naturally we wont unless the requirements were submit-

ted.

2. In another case, a CFC obtained a job offer without having submitted his (her) requirement and was able to scam Panga and other people because he

had a job offer.

What to do next?

1. Submit all requirements: pre employment and obtain certificate of training

2. Prior to a job offer writing

3. Prior ot payment of salary

FOR COMPLIANCE.

N.B. Those who failed to pass the exams are not be hired nor sent a job offer (ie Ms Pedrozo)

DIN (Do It Now) Hasten the pace; Class C offense for service rendered beyond 3 days

To: The Management Group

Attention: Ms. Frenzie, Mary Joy Casi

CC: Ms. RCG

Thru : Madel

SUBJECT: HASTEN THE PACE, DO IT NOW

Objectives: (Goals)

1. To get ROI on our investments

2. To develop professionals managers/chiefs and staff

3. To gain competitive advantage by being first

Reality:

1. Our crematorium is 3 years old in Pangasinan 5 years in Calamba

2. Our supposed inauguration in Pangasinan was February 2019 it is now

August 2020. This is indicative or the level of professionalism (the first

trait is punctuality) Is this high or low

3. Which comes first promotion of salary or promotion of self development. That is why our salaries have static. Many believe that they are still entry level individuals and have to be prodded to come early and do things at once. DIN

This can be observed in late reports

4. Our problems from documents is thast SBUs did not send PPA to 3f. Are still with them (cf case of Felicidad Roy)

5. Even our rewards are late...

6. We had issued an 8 point memo in 2008. Hardly noticed or being followed.

7. We have updated our CCD which includes penalties for late compliance

Why IS THIS SO?

Please reply asap how to change this very bad habit of delays and procrastination....

Take note of the updated CCD

2.35 Negligence, tolerance or failure by an officer to guide, correct, mentor his subordinate such that this resulted in the subordinate committing an offense to the detriment of the company operations, and its business CLASS C

2.37 Dereliction of duty wherein an employee: did not not report for work where his work is critical in the company operations; leaving work without proper endorsement and somebody accepting and doing the assigned task CLASS C

2..38 Inefficiency in the completion of assigned tasks or solutions of problems of fellow workers and customers and suppliers , such delay causing bad reputation on the part of the company resulting from such inefficiency

As in public service regulations, a staff has 3 days to complete a task to the satisfaction of the supplier, fellow employee and customer and maximum of 12 days there are ;incomplete information and other things lacking. Beyond the 12 days, the concerned employee is subject to CCD CLASS C

2.39 Failure by the employee to prepare on time interments or embalming or memorial service (interment) on the time agreed and prescribed

PLEASE PROPAGATE AND COMMUNICATE THIS TO ALL AND LET US CHANGE FOR THE BETTER

August 18, 2020

Re: Docs - Felicidad Roy

Please properly note PM of Legarda:

1. Please make proper representation with regards to his relationship to the owner of plot because we are in violation of data privacy act.

2. The initial OR was for interment fee.

3. That the OR is for Mr. Ryanne Tarlit and not for Ms. Felicidad Roy. Material error in recitation of facts/complaint.

We are fixing this.

4. Clarify with SBU regarding unsent PPA to the 3f. Like this one. and then we bear the brunt of complaints...

On Fri, Aug 14, 2020 at 4:10 PM Jorge Saguinsin <jorge.holygardens@gmail.com> wrote:

Consult lawyer about harassment. But we are liable under of 957 for non issuance of Co. Major sins Nina glizel Marjorie etc

On Fri, 14 Aug 2020, 4:08 PM Jorge Saguinsin, <jorge.holygardens@gmail.com> wrote:
Speed up processing

On Fri, 14 Aug 2020, 4:07 PM Madel, <madz2424@yahoo.com> wrote:
Nag iisip pa po ako ng decent response to the Tulfo threat.

I have neither fear nor respect for raffy tulfo.

Sent from Yahoo Mail on Android

On Fri, 14 Aug 2020 at 4:04 PM, Jorge Saguinsin
<jorge.holygardens@gmail.com> wrote:

Hindi tumatantan si Boyet Legarda

On Fri, 14 Aug 2020, 10:28 AM Madel, <madz2424@yahoo.com> wrote:
San Carlos,

Kindly check the docs status of client FELICIDAD ROY. Customer says this was fully paid 3-4 years ago.

Followed up over FB.

MRSaguinsin-Sanchez

Sent from Yahoo Mail on Android

August 17, 2020

Completong reports re compliance with FB posts

Hello Ms. Frenzie

MJC

We need po the following reports link

1. Weekly Video Report

2. For interment can we adopt the following link ID

a. Obits - O

b. Interment video IV

c. Death Date - DD

d. Birth date - BD

e. Tribute Video - TV

Re: Pictures of accomp for hggmp driveway (072820)

Kumpletohin at pakitain. For Panga and HGGMP and nakabuyubay nating investment ay more than P40M.

Bilisan natin...

Sa halip na kumita nag wear and tear ang pending construction

Gaano kalaki P40m.... Paano mapabilisan ang lahat.

MAY MGA PERMITS NA BA YAN: BUILDING, BUSINESS, LOCATIONAL CLEARANCE

On Tue, Jul 28, 2020 at 8:52 PM Gilbert Haylo <gilbert.haylo2221@gmail.com> wrote:

Good evening Sir/mam,
Please see attached pictures for construction of driveway- concreting of liner infront of admin bldg.

Engr. GCH

Re: NORTH FB LINK AUG 8-14, 2020

Hello Ms. Frenzie

We need po the following reports link

1. Weekly Video Report

2. For interment can we adopt the following link ID

a. Obits - O

b. Interment video IV

c. Death Date - DD

d. Birth date - BD

e. Tribute Video - TV

On Mon, Aug 17, 2020 at 9:12 AM holy gardens memorial park <hggmp.greenhills@gmail.com> wrote:

Good morning po,

Sir Link po ng north po, yung south po sir napopost pa po ang oton po mahina lang po internet po nila.

Salamat po,

Frenzie

---------- Forwarded message ---------
From: Holy Angels Morong <hamp.morong@gmail.com>
Date: Sun, 16 Aug 2020 at 17:03
Subject: NORTH FB LINK AUG 8-14, 2020
To: Jorge Saguinsin <jorge.holygardens@gmail.com>, holy gardens memorial park <hggmp.greenhills@gmail.com>

Good day

Please see attached file of North FB Link Report for AUG 8-14, 2020

Thanks

Joy

August 15, 2020

Updated MC on Cremation circa covid

To: Holy Gardens Pangasinan

Holy Gardens Calamba

Attention: Ms. Frenzy Agasan

Ms. Roshel Casillan de Guzman

Mr. Jeffrey Terso

cc: Ms. Madel

Date: August 15,, 2020

Memorandum Circular no 2020

Updated Instructions on Operation of Holy Gardens of Crematorium

1. Objectives:

1. To provide affordable memorialization services to the majority of our populace (being the cheapest form of interment)

2. To make communities safe by having quick sanitary and hygienic interment for covid infected victims

3. To earn revenues, recover investment in crematorium (P20M+ in all)

2. Reality

1. We have invested P20M in total in cremation, pending for almost 2 years all ready;

2. We promised to inaugurate in January 2020; we are still ranting and talking about this;

3. A crematorium in Angono is having a field day, running 24 hours a day, and with cases up the roofs: 100+ a month reaping in aboutu P13 million from February to July. What do we have?

4. We are unable to act fast, work together as a team, and produce results.. So that we may survive this pandemic

3 Plan: To start the crematorium by _______________2020

4. What need to be done:

Who When How

1. Register the Crematorium, Columbarium and Chapel Services Corporation

2. Obtain mayors permit

3. Obtain ECC

4. Purchase the inputs needed for cremation, urn, carboard boxes, body bags

5. Recruit and train operators (batch of 2 or three)

1. We have the training video

2. We have the admin plan

6. Synchronize and update prices lists (iba iba)

7. Sharpen hiring and operational details as benchmarked from Angono

8. Obtain technicians for maintaining the crematorium (from San Jose)

Purchase spares: burners, bricks, control

5. Upgrades in our procedures:

1. Manpower:

1. Train in batches for security and back up (especially if we run 24/7)

2. Only one year term at cremation. Job rotation in one year.

3. Non compete and confidentiality clause agreement

Confidentiality and non Compete Clause Agreement

I _________________male/female, __ years old, married, single, separated, and resident of _________________________________

after having been sworn to in accordance with the law depose and state:

1. That I have been hired as crematorium technician of Holy Gardens Inc

2. That understanding the technical and confidential nature of this operation, I agree that
1. All that was taught in the cremation service is confidential in nature and shall not be revealed to any third party without

the written consent of the employer

2. Non compete

I we undertake that we shall not work for competitor within a 50 km radius for a period of 18 months after end of employment

with this employer. Violation shall merit criminal and civil liability.

(please have embalmers and drivers sign this)

4. The cremation technician shall not at any time leave the vicinity of crematorium while cremation is going on..

5. The technician shall not entertain query on prices etc and focus on his job.

6. Compensation

1. When volume is yet low less than 30 a month, we seek part time staff: 1% cremation fee, helper is P150.00 per

2. If 30 or more a month, fixed salary minimum + overtime and night differential. Those for night shift shall get night differential

2 Pricing Regular Covid Prepaid

1. Full body with urn 30,000.00 P25,000.00 P30,000. (white rose)

a. Service before cremation

b. Service after cremation

2. Exhumed Bones

3. Senior Citizens

4. Infant.

5. Social amelioration (c/o Mayor DSWD)

6. Urn

a. Wood 2,000.00

b. Marble 5,000.00

c. Metal 10,000.00

d. Resin 2,000.00

(NB many are left blank for your inputs)

3. Marketing

1. Contact hospital for direct cremation: Only freebie: pizza, KFC Jollibee ang pr.

2. No com for walk in; direct inquiry

3. 5% for agents

4. 10% for funeraria partners

This marks the start of weakening of the casket market, but firm use of chapel services.... Cremation will be the new normal... But

services, viewing, and more of tributes will gain importance and prominence

It is important that: we move, we are united, we are determined) Kaawa awa na tayo. Ang laki2 ng investment natin.

HGPMP- August 10-16,2020

PAGSASANAY SA TAGUMPAY For kaizen reports:

Before

After

Before (Island)

After( Island)

Before( Back of Chapel )

After(Back of Chapel)

August 11, 2020

Stopping usurpation of authority and disruption of organization

It has come to the attention of this office that a memo for a alary increase forwarded to an assigned group head was effectively blocked and stopped by an underling, without informing higher ups.

No such anomaly shall happen again. No wonder we have widespread disorganization (the underling does not follow the duly designated group head)

For your information and compliance

Re: Crematorium Joint venture

Contacts:

1. Marietta Holmgren (Guanzon) San Jose Lourdes Grotto

2. Fr Nante Tolentino Parish Priest of Antipolo

3. Fr. Arnel Vitor Parish Priest for Transfiguration of Jesus Christ

Before we go there pag aralan population, death rate etch. custom etc. FEASIBLE

SINO BA ANG FINANCIER. LATER MAG MEETING TAYO NI SUPPLIER

On Tue, Aug 11, 2020 at 10:27 AM Jorge Saguinsin <jorge.holygardens@gmail.com> wrote:

To: Mr Jeff Terso

cc: Madel

Subject: feasibility of JV of crematorium and/or ash crypts with church or munisipyo

1. Study the structure of the deal that will be acceptable to the church or
city.

2. What are the places where we can start:

1. San Jose del Monte - at the Grotto with Marietta Holmgren our donee
for the Lourdes Grotto church 2nd basilica (JV with Marietta)

Additional income for the Foundation grotto;

For crematorium: 70:30 after expenses

For ash crypts 60 :40 after cogs

2. Antipolo Archdioceses -

a. at Transfiguration of Jesus Christ (JV with the Church

This will attract more buyers for their columbarium

Crematorium 70:30 after expenses

b. Taytay Catholic Cemetery

Crematorium 70:30 after expenses

P n L Study:

Say P25,000.00

Assuming no commission:

Urn - P1,000.00

Diesel 60 x 30.00/ltr 1,800.00

Operator 1% 250.00

Other office staff 3% 750.00

Depreciation 1,000,00

4,800.00

GP 20,200.00

70% 14,140.00

30% 6,060.00

For columbarium:

Say 30,000 with commission

com 3,000,000

Cogs 3,500.00

Total 6,500.00

For sharing 23,500.00

60% 14,100.00

40% 9,400.00