Let us have ears that can hear, minds that can understand, hearts that can feel, hands that can do...Let us read and understand these posts
To: Sir JUS<
Thru: ASR
From: HO
Weekly Upgrade
HGGMP
February 09 , 2013
Subject: Weekly Upgrades on Improvements
February 3- February 9, 2013 vs February 10-16, 2013
1. Sales results closing vs. last week
THIS WEEK
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LAST WEEK
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IMPROVEMENTS
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1 lot
1 reservation
SA=
Collection:
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2 lot
1 reservation
SA=94,758.07
Collection: 211,486.05
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We are using Valentine promo to ?< >
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Inputs (Internal)
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Inputs (Internal)
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- Textsblasts
- Facebook
- Leafleting and saturation drive at Licheria near Holy Family
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- Textsblasts
- Facebook
- Leafletting-Municipal hall, Calamba Doctors
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· Since we do not have interment service this week, we filled our schedules for leafleting and saturation
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Setting sales appointment
11 trippings
Lenny- 5 (Lawn lot)
Homer-5 (2 GE 3 lawn lot)
Cheryl-1 (Lawn lot)
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Setting sales appointment
6 trippings
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· After tripping, we invite customer for a free snacks at the office. <OK>
>We sold lot after tripping (Ms. Umandap)
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Training of CSS
Valentines day promo
Affordable interment fee
How to create positive attitude
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Training of CSS
Constant Communication
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· We already communicated our valentine promo to 7 of our agents. We will encourage them to sell as early as now.
We will start texting and calling all agents this week <late>
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External (Agents)
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External (Agents)
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Recruitment
2 agents recruited
Mrs. Umandap
Mrs. Natibag
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Recruitment
No agent recruited
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This week, we will continue to hire new agents to extend our market to other part of Laguna
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Sales agent motivated –
8 Sales Agents motivated
Text blasts – 35 agents
Visited – 4
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Sales agent motivated –
7 Sales Agents motivated
Text blasts – 10 agents
Visited – 4
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Upon saturation, LB and HO encourage suspects to be our sales agent.
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2. Customer service
Security Guard
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Daily routine was escalated to our SG. I instructed them to have a planting project.
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Office
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We put Valentine design to our office
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Payments
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We set clear instruction to customers that payments must be made to our office. Some ask for pick up which we cant refuse. Old customers-nasanay sa pick up.
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Documents
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We prevent LB to hands on IA. The job is not for her
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Interments
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We offer new interment fee to our customers
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Post interments
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We posted pre/post initerment notice on time.
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3. UniqCSEx
Office furniture
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Office décor
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Valentine decors were already installed
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Car/ CJ
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YJ is in good running condition. We scraped <iturko> some rust that is starting to spread.
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Toilets
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We use fabric conditioner to make the toilet smell aromatic.
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4. Interment equipment – Cleaned before the actual interment <nakatambak pa rin lupa during interment?>
Interment procedures – We ensure to follow interment procedure listed at interment checklist
5. Landscaping – We are planning new vertical gardens per lawn area
Vertical Gardens
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Continuous beautification of vertical garden. picture posted at blog
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Herbal Gardens/Nursery
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GT Efren regularly watering plants at nursery.
We planted additional 150 golden duranta
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Lawn and garden maintenance
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3A, 3B and SSN1 were lawn mower-ed
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Compost Pit
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New excavation-new location for compost pit
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6. Other improvements:
Office
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Newly valentine decorated office
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Vehicle
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Newly canvassed damaged part of Adventure (for top overhaul)
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Interment
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Proper procedure were followed
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Saleable area and interment area
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New Idea
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