7th Week: HGGMP Weekly Report

Let us have ears that can hear, minds that can understand, hearts that can feel, hands that can do...Let us read and understand these posts

To: Sir JUS<

Thru: ASR

From: HO

Weekly Upgrade

HGGMP

February 09 ,  2013

                                                   

Subject: Weekly Upgrades on Improvements

             February 3- February 9, 2013 vs February 10-16, 2013

1.       Sales results closing vs. last week

THIS WEEK	LAST WEEK	IMPROVEMENTS
1 lot 1 reservation SA= Collection:	2 lot 1 reservation SA=94,758.07 Collection: 211,486.05	We are using Valentine promo to   ?<  >
Inputs (Internal)	Inputs (Internal)
- Textsblasts - Facebook - Leafleting and saturation drive at Licheria near Holy Family	- Textsblasts - Facebook - Leafletting-Municipal hall, Calamba Doctors	·   Since we do not have interment service this week, we filled our schedules for leafleting and saturation
Setting sales appointment 11 trippings Lenny- 5 (Lawn lot) Homer-5 (2 GE 3 lawn lot) Cheryl-1 (Lawn lot)	Setting sales appointment 6 trippings	·        After tripping, we invite customer for a free snacks at the office.  <OK>  >We sold lot after tripping (Ms. Umandap)
Training of CSS Valentines day promo Affordable interment fee How to create positive attitude	Training of CSS Constant Communication	·      We already communicated our valentine promo to 7 of our agents. We will encourage them to sell as early as now. We will start texting and calling all agents this week  <late>
External (Agents)	External (Agents)
Recruitment 2 agents recruited Mrs. Umandap Mrs. Natibag	Recruitment No agent recruited	This week, we will continue to hire new agents to extend our market to other part of Laguna
Sales agent motivated – 8 Sales Agents motivated Text blasts – 35 agents Visited –  4	Sales agent motivated – 7 Sales Agents motivated Text blasts – 10 agents Visited – 4	Upon saturation, LB and HO encourage suspects to be our sales agent.

2.       Customer service

Security Guard	Daily routine was escalated to our SG. I instructed them to have a planting project.
Office	We put Valentine design to our office
Payments	We set clear instruction to customers that payments must be made to our office. Some ask for pick up which we cant refuse. Old customers-nasanay sa pick up.
Documents	We prevent LB to hands on IA. The job is not for her
Interments	We offer new interment fee to our customers
Post interments	We posted pre/post initerment notice on time.

3.       UniqCSEx

Office furniture
Office décor	Valentine decors were already installed
Car/ CJ	YJ is in good running condition. We scraped <iturko> some rust that is starting to spread.
Toilets	We use fabric conditioner to make the toilet smell aromatic.

4.       Interment equipment –     Cleaned before the actual interment  <nakatambak pa rin lupa during interment?>

                                             

      Interment procedures – We ensure to follow interment procedure listed at interment checklist

5.       Landscaping – We are planning new vertical gardens per lawn area

Vertical Gardens	Continuous beautification of vertical garden. picture posted at blog
Herbal Gardens/Nursery	GT Efren regularly watering plants at nursery. We planted additional 150 golden duranta
Lawn and garden maintenance	3A, 3B and SSN1 were lawn mower-ed
Compost Pit	New excavation-new location for compost pit

6.       Other improvements:

Office	Newly valentine decorated office
Vehicle	Newly canvassed damaged part of Adventure (for top overhaul)
Interment	Proper procedure were followed
Saleable area and interment area
New Idea