Week 5: Weekly Improvement Report

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To: Sir JUS

Thru: ASR

From: HO

Weekly Upgrade

HGGMP

February 2 ,  2013

                                                   

Subject: Weekly Upgrades on Improvements

               January 21- January 27, 2013  Vs  January 28- February 2, 2013

1.       Sales results closing vs. last week

THIS WEEK	LAST WEEK	IMPROVEMENTS
1 lot 1 BC SA=70,500.00 Collection: 162,247.30	1 lot SA=57,500.00 Collection: 127,896.30	We often go on the field. Market is outside the office. We saturated Ceris 1,2,3 Lealeting at Municipal Hall Sales presentation for 2 GE prospect
Inputs (Internal)	Inputs (Internal)
- Textsblasts - Facebook - Leafletting-Municipal hall, Calamba Doctors	- Textsblasts - Facebook - Leafletting	·   We maximize interment saturation. We generated class a and b prospects during intermnet
Setting sales appointment 6 trippings Lenny- 3 Homer-2 Cheryl-1	Setting sales appointment 4 trippings	·         We offer snacks before and after tripping. HO closed Mr. Laureano after tripping
Training of CSS Constant Communication	Training of CSS Customers Service Early Bird award	·      We make sure that our communication line is open 24/7 to serve our customers even at night
External (Agents)	External (Agents)
Recruitment No agents recruited	Recruitment 2 agents recruit
Sales agent motivated – 3 Sales Agents motivated Text blasts – 10 agents Visited –  4	Sales agent motivated – 1 Sales Agents motivated Text blasts – 5 agents Visited –	We hire agents in a day to day basis. customers were also being offer to be our agents.

2.       Customer service

Security Guard	Guards were instructed to always clean the guard house before and after duty
Office	-          We put gift wrapper to our office table to make the office presentable
Payments	-        Constant follow up to arrear customers through text and visitation
Documents	-          Office documents delegate to cheryl for safekeeping
Interments	-          Updated posting of interment pictures in Facebook and Griefshares on blogs -          Presence of Acmo to interments to monitor the interment proper procedure -          Checking of interment checklist and site before interment
Post interments

3.       UniqCSEx

Office furniture	Gift wrapped office table
Office décor	We use the old office display
Car/ CJ	Daily maintenace done and checked
Toilets	Office toilet-cleaned

4.       Interment equipment –     Cleaned before the actual interment

                                             

 

      Interment procedures – We ensure to follow interment procedure listed at interment checklist

5.       Landscaping – New vertical garden in front of our office

Vertical Gardens	Continuous beautification of vertical garden. picture posted at blog
Herbal Gardens/Nursery	GT efren regularly watering plants at nursery
Lawn and garden maintenance	PO of gasoline for lawn mower delivered. GT and TS do lawn mowering every other day
Compost Pit	excavation of new compost pit instructed to EM

6.       Other improvements:

Office	Newly gift wrapped office table Daily 5'S done
Vehicle	PO of Battery and change oil pouched to Head office
Interment	Correct interment procedure follwed
Saleable area and interment area
New Idea