Week 7: Weekly Upgrades HGCMP February 16, 2013

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February 16, 2013

To:                    JORGE U. SAGUINSIN

             Senior Managing Director

Fr:                     DANICA GRACE M. ORDINARIO

            HGCMP- ACMO

Subject:           Weekly Upgrades on Improvements (February 11, 2013 – February 12, 2013)

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1.       Sales results closing vs. last week

THIS WEEK	LAST WEEK	IMPROVEMENTS
Sales :  0 unit Sales amount: 0	4 Lots reservation 1 Lots       Sales:  1 unit Sales Amount: 24,193.55	We have to increase our prospecting activities We will focus on our agents, to follow up their prospects, assist them tripping of prospects. We Focus on the valentine’s celebration and commitment.
Inputs (Internal)	Inputs (External)
Prospecting – 120 ·  More tripping, to see the beauty of our memorial park. ·  House visitation with agents prospects. Give them folded fan. ·  We gave proposal letter for fully paid clients to upgrade their fully paid lots. ·  Prospecting during wake visitation	Prospecting – 90 ·  Face Book Prospecting and Ask referrals from customers who were visiting from the site ·  Prospecting during interment ·         More recruitment of agents and down lines	·  Daily Checking of FB and posting pictures of Memorial Park, Events and promo. ·  Scheduling of leafleting and tenting every afternoon in our Memorial park and infront of the office. ·  Tagging inspirational messages for our clients abroad. ·  Visiting every morning and afternoon the memorial park because some clients and interested prospects visited our MP with their own.
Setting sales appointment 3 Tripping	Setting sales appointment 5 Tripping	·  We gave folding fan to those who have tripped with positive response ·  While we are in the park, we offer refreshment for them to feel that our MP is not only for the deceased.
Training of CSS Product Knowledge and Computation for Down payment .	Training of CSS Balik tanaw, and memoralization of MVBP. Three Types of People How to influence Friends and other people.	·         We will have printed copies, compilation of learnings, memos for every staff.
External (Agents)	External (Agents)
Recruitment And orientation	Recruitment 1 Agent Recruited – Deli Escosora	·         To recruit more agents and always have constant communication with agents.
Sales agent motivated – 3 Sales Agents motivated Text blasts – 10 agents Visited – 6 agents	Sales agent motivated – 6 Sales Agents motivated Text blasts – 15 agents Visited – 7 agents	·         We gave folded fan – to help us for advertisement.

2.     Customer service

Security Guard
Office	–  Decoration of red balloons for valentines celebration and promos. _ Putting up or posting tarpaulins inside and outside the office regarding valentines promo for lot and for Majorem .
Payments	– Txtblast for collections and some of the customers are visited for collection.
Documents	_ 4 Documents are delivered and filed.
Interments	Native Design and using sinamay for wrap of souveniers, Thank you cards…
Post interments	We posted 2 post interment
Death anniversaries & birthdays:	8 Birthday Greetings in FB account and 4 are texted, Death anniversary – 2 are posted and we placed flower to them .

3.     UniqCSEx

Office furniture	·         General cleaning of tables, chairs and cabinets, Compilation of documents and logbooks. ·         Cleaning of of sala set to make it shine and good smell for our customers and visitors.
Office décor	·         Ornamental plant in the office
Car	·         TPM are always implemented ·         Preparation for PDCA  for repair of Transmission of our wrangler.
Toilets	·         Cleaning of toilets daily, additional ornamental plants are placed in the cr. ·         Landscaping of front area of our comfort room in the Memorial Park.

4.     Interment equipment – Cleaning of old set of carpet, grave liner, Laundry for our 2 sets of our motif.  

5.     Interment procedures – Review and implementation of New Interment Program, conducted by CSS. Orientation and implementation has been also discussed to all the ISG.

6.     Landscaping – Cultivating of planted Golden duranta, santan at left and right wing In Entrance, planting of additional Golden duranta to SSN road.

 * Nagtanim ng golden Duranta as Planting strip ng kalsada sa SSN Area

Vertical Gardens	Additional 30 bottles with plants for our vertical garden.
Herbal Gardens	Propagating and transferring of Four o’clock
Lawn and garden maintenance	5’s everyday, Brush cutting of SSN area.

7.     Other improvement proposed.

Office	Cabinets for Documents.
Vehicle	Replacement of Signal light – for canvass and P.O.
Interment	Additional chairs, Tolda for 2 tents for PDCA and canvass. Also PDCA for additional Tent.
Saleable area and interment area	Proposal for Selling for actual lot.

Prepared by:

DANICA GRACE M. ORDINARIO

HGCMP