WEEK 6
To : JUS
Thru: ASR
From: VT
Weekly Upgrade
HGOMP
February 3-10, 2013Vs.
January 27, 2013-February 2, 2013
1. Sales
results closing vs. last week
|
THIS
WEEK
|
LAST
WEEK
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IMPROVEMENTS
|
|
Unit:
1 lot
Sa= 44,129.03
|
Units:
2 lot
SA-92,720.00
1 lot reservation
|
We just have 1 lot
sale . We will work hard next week to attain our target for the week and the
month. Especially we have a Valentine promo to offer and an affordable
interment service to offer.
|
|
Inputs
(Internal)
|
||
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Prospecting
– 120
· Text
blast
· Facebook
· Referrals
· Leafleting
after interment, we had four interment this week alone.
|
Prospect: 100
|
Improvement
>All
staff come to office early because it is our duty and because of the early
bird program.
>
Implement Reward and punishment thru early bird program.
>
We agreed to be more aggressive in our saturation and prospecting so that we
will hit our targets.
>VRT
> Leafleting
after every interment. > Text blast
> At
the office to assist customers that will pay their monthly amortization
> Attend
to inquiries
> Assisting
walk in customer
> Communicate
to head office, follow up pending JO’s, PO’s and other documents including
re-imbursements.
AMC
> Deposit
of collection
> Follow
up prospects (referrals, agents, old prospects, existing customer)
> Leafleting
after every interment.
> Agent
visit
> Follow
up day to day collection
> Interment
preparation
>Saturation at
Tigbauan, Oton and Villa.
DLE
> Sending
of abstract
>Sending
of Dep. Slip
> Text
blast (Agent, prospects, suspects, existing customers) about on-going promos
like Valentines Day Promo and the affordable interment service, collection,
and schedule.
>Leafleting after
every interment
SG
> Site
maintenance.
>
Improvement of Vertical Garden.
>
Improvement of nursery
>
Improvement of HGOMP’ Compost Pit.
> Checker of
back filled materials.
|
|
Setting
sales appointment
Tripping
|
No.
and methods
2
prospect tripped
|
Binibigyan
ng promo items like t-shirts or folding fans ang prospect.
Nag
offer ng drinks and snacks sa customer during tripping.
|
|
Training
of CSS
.
|
Effective Executive
Discusses about the Valentines Day Promo and the New Affordable interment fee including the Promo of Majorem for Valentines Day
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All employee must know
how to be effective executive.
All of us must have knowledge on on-going promos and must know how to market it.
|
|
External (Agents)
|
||
|
Recruitment
|
No.
and methods
|
|
|
Sales
agent motivated –
11
Sales Agents motivated by talking to them .
Text
blasts – 15 agents
|
No.
of calls and visit
Textblast-
30 text messages was sent to our agents, customers and prospects regarding
our latest promos.
|
>Continuous
reminders and answering their inquiries.
>Inform
them of our Valentines Day Promo.
>Inform
them of our affordable Interment Service.
>Inform
them that there will be an agent meeting on Sunday February 10, 2013
>Asking
all agents their prospect list.
|
2. Customer service
|
Security
Guard
|
Review of his
performance for the month and remind him of his lapses.
|
|
Office
|
We decorated our
office with valentine’s day cut outs. To set the mode for Valentine’s Day
Promo.
|
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Payments
|
Textblast
and visit of arrear customer to remind them about their monthly amortization
and giving folding fans for new year.
|
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Documents
|
Proper
checking of documents before sending to Head office
|
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Interments
|
Checking of Lowering
device and carpets.
Offered the new
interment fee service (economy to clients but stresses the value of luxury
and deluxe service.
|
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Post
interments
|
Posting of Post
interment report on blog
|
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Death
anniversaries & birthdays:
|
3. UniqCSEx
|
Office
furniture
|
Nilinis
ang mga sofa at pinagpagan. Tapos nilalagyan ng pabango.
|
|
Office
décor
|
Naglagay
ng mga balloons para makita ng mga customer na bumibisita sa office
|
|
Car
|
Araw-araw
na paglilinis ng eagle at pagcheck up para sa mga dapat ipaayos. Nag PO ng
para sa repainting at pag papaayos ng eagle.
|
|
Toilets
|
Paglilinis araw ng cr
at paglagay nang tubig sa balde
|
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Snacks
|
Nagprovide ng C2
drinks at mga biscuits para sa customers at soon to be clients
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4. Interment equipment –
Mag PO ng bagong pinta at carpet dahil
luma na at may mga punit na.
5. Interment procedures –
Actual checking of interment checklist 2-3 hours before the interment
6. Landscaping – Pagdidilig
ng mga punla sa herbal garden at vertical garden at pagpapalit ng mga
namatay sa vertical garden.
|
Vertical Gardens
|
Araw-araw
dinidiligan ang mga halaman sa vertical garden sa harap ng gate.
At
naglagay ng bagong vertical garden as Phase II
|
|
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Herbal Gardens
|
Inilipat
ang mga herbal plant sa paligid ng puno ng buko malapit sa cr para madaling
madiligan
|
|
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Lawn
and garden maintenance
|
Pinalinisan ang mga
lapida para Makita nang customer ang perpetual care.
|
|
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Compost
Pit
|
Pagsasaayos
ng compost pit area. Para pondohan ng mga tuyong damo para gawing pataba.
|
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Nursery Garden
|
Planting of additional
plants in nursery garden.
|
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Prepared by:
Vencho Tolentino
HGOMP-TEAM
2/9/13
