l. We invested half million in the November 1 event. We got back l00% of that mainly on the effort of HAMP and HGPMP. The others: HGLUMP, HGOMP, HGCMP languished.
What should we learn from HGPMP. Brenn, please write something.
2. Our board meeting last November 18, was a disaster: the agenda was incomplete, people were computing only during the Board Meeting. The staff did not do a complete research
l. The Calapan proposal to get Patrol from HGPMP was not there'
2. The filling material of Oton was not there.
Some staff:
l. Did not pay attention to instruction; and did not do what they were supposed to do.
2. Did not do complete work; OTAC is missing.
3. Results of November l 2012;
l. All our failures go back to the 3ffb: what we failed to do, or did not do very well;
2. Some findings:
l. The special offers/promos were not announced well nor followed up? Why
2. There was no recruitment effort
3. Uniqcustomer service experience which includes vertical gardens and landscaping were not monitored wel.
4. Execution sucked.
For action/correction. Tell us what you are going to do.
JUS
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Jorge U. Saguinsin
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