This is a forum, a bulletin board for: shared learning, shared vision, personal mastery, thinking, attitudes, communication, memorandum, systems, structures, policy, structure, procedures, processes, personnel, sales, marketing, operations, maintenance, training, personnel, human resources. This is a repository of our memories and learning
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- Leadership
- Slideshare presentations on Holy Gardens
- Employee's Handbook (Updated V.3 March 15, 2019
- Memorandum Circulars compilation (updated 10/30/2019
- Career Path for Holy Gardeners
- Code of Conduct and Discipline V.3 3/13/2019
- Office Etiquette
- Performance Evaluation
- Estate Planning (new and edited
- Standard Costing for Holy Gardens Plus - With Chapel Use
- Standard Costing for Holy Gardens Plus - Home View...
- Estate Planning PDF
- Ornamental Plants
- Chart of Accounts - Majorem Lending
- Chart of Accounts - BPI
- Basic Information Report
December 31, 2019
Paalaala mula Kay Dr Rizal tungkol sa kahalagahan ng learning
December 30, 2019
December 28, 2019
Proposed Project Monitoring (Purchases and Labor) for BDA
December 27, 2019
Re: Additional Requriements for Abstract from SBU and new Procedures thereof
MC No 2020 - 001 Additional information required for abstract from SBURegarding abstractsObjective: 1. To speed up sharing and simplify abstact from SBU2. To minimize errors and blame game3. To make every one efficient: JV sharing and payment ofcommission.Old procedure:1. Price list and fund sharing are together in one sheet adding to the confusion2. The sbu encodes the payment and collection sharing adding to errorsconfusion, errors and delays (giving the SBUs excuse not to send theabstractThe abstract is a master abstract and all collections whether lot relatedservice related are encoded3. SBUs send emails with attachment expanding the gmail eat up of emailspace and adds to the work of everyone: sbus makes the excelfile, saves emails the xls, 3f receives the email downloads and then readscopy pastes the entriesWe have used google drives before.Proposed new procedures in 20201. All SBUs share files via Google drive (a la drop box)SBU encodes only the following information: (SBU date)1. Date:2. Account Number3. OR Number4. Name5 Amount Paid6. Lot Number Block Number7. Year start of the Acct X DIFFICULTY WITH HGGMP8. Promo Type x DIFFICULTY WITH HGGMP9 NLP %ALL NON LOT TRANSACTIONS/COLLECTION ARE EXCLUDEDThus the c3 company has to be registered for separate OR and abstractThus in payment of commission we have 8 and 9 as promo reference in n payment of the commission2. 3f gathers the data via the Google drive copy pastes (ASSIGNMENT FORMARLOU)3. On his template which has % distinction as with regards to CollectionFee Insurance, MCF, ME, VAT4. Based on campaign years, he might have ready template for each campaign(Option to hack the formula by using % of NLP/Total average collection for thepast 6 or 12 months, and then adjust the fund sharing template accordinglyFOR COMMENTS AND SUGGESTIONS--Jorge U. SaguinsinThe following are our landing pages (brochure). Please directthe prospect via email, text or messaging so that they will learn moreYou can have this downloaded at their cellphone for presentation.The same may be used for their training tooOther blogs for reading and to learn morerTime is goldTime lost is lost forever.Of all the resources, only time is irreplaceableSuccessful companies primary tool is smart use of time - being the first to marketOne of our principles is EFFICIENCY. To have high outputs and be productive. AlwaysIf we are unable to finish projects or tasks on time, it is an event called failure? We are notLET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries). BIDDA: BELIEVE, INSPIRE, DREAM, DO AND ACTNotice: This email address is a private property of Holy Gardens Group and its contents are private and confidential. Its contents and attachment may not be copied nor forwarded to parties other than the ones intended to, nor can the contents be used other than the original intent You are advised to delete the message you received if in case it may have been wrongly sent to your good office
Additional Requriements for Abstract from SBU and new Procedures thereof
Update by Leo, Ms Celajes and Ms. Angelica regarding JV sharing
Additional information needed for commission voucher and eliminate backlog thereof
Evaluation of Trainees for R2
December 26, 2019
Fwd: Sharing (update)
From: ICR Assistant <bpi.icr2019@gmail.com>
Date: Thu, Dec 26, 2019, 2:39 PM
Subject: RE: Sharing (update)
To: Jorge Saguinsin <holygardens.groupnew@gmail.com>, HR Assistant <bpi.hr2019@gmail.com>
December 24, 2019
Distinguish between the Cash Advance System and Revolving Fund
Fwd: A Great Lesson to Learn - Francis Kong
From: Francis Kong <franciskong@businessmatters.org>
Date: Tue, Dec 24, 2019 at 2:03 PM
Subject: A Great Lesson to Learn - Francis Kong
To: Jorge <holygardens.groupnew@gmail.com>
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Reminders reiteration of process procedues, leaves, tardiness, travel notice
Further explanation amplification of resignation procedures
Those who resign effective on the date of filing of the letter who have violated this rule shall be considered to have resigned illegally (the Labor Code prescribes a 30 day period) and shall be considered to have gone AWOL and /or abandoned their job which are subject to dismissal. No clearance shall be issued to employees who have gone AWOL or who have abandoned their work (clarification 2 -3-2015)
Last Salary 13th month, leave credits, savings fund of the separated employee shall be put on hold, and it will be subject for clearance. No disputes shall arise from the issuance of clearances. . Therefore a resigned employee must complete turn over of records, files, and responsibilities to an officer or the successor to the position. Upon separation, the employee must complete his/her Clearance to be issued by the company. The last pay shall be issued to the employee upon the final processing of clearance within 90 working days from the completion of clearance.
December 23, 2019
TAke this up at AM talk, if need be several times - REMINDER ON COMMUNICATIONS
Communication is the key and foundation for company functioning and coordination. Without
Do
1. Come to office early and regularly; if you are a trainee, don't ever late or be
absent during the 5 months period for whatever reason. Your regularization depends on it
2. Wear clothes befitting office or corporate environment: business suits for men and women;
do not wear party dresses or dresses that are distractive (clothes that show too
much flesh for women) Better still adopt a uniform.
3. Wear ids; trainees must be issued ID promptly. Even contractors must have ids. People dept
must issue ID promptly: to daily workers and contractors
4. Use office equipment: cp, computer for business purposes only. You can be
fired if you are caught if you do otherwise.
5. Use a planner. Plan what you do and do what you plan.
6. Promptly answer phone calls promptly within the first 3 rings; answer text messages especially from customers and bosses.
7. Make it a habit to open emails DAILY and answer promptly; open blogs and make comments PROMPTLY
8. Use office supplies judiciously; avoid wastage.
9. CS: promptly greet customers and attend to them; we are all busy for the customer.
l0. Wear clean clothes, take a bath daily wear light cologne and perfume; avoid having bo. Brush your teeth; avoid having bad breath.
11. Take care of company properties especially on inclement weather. Avoid dropping or spilling food and drinks on cellphone and laptops.
12. Clean as you go. Clean your utensils if you eat in the office; deodorize the office from smell of the "ulam"
13. Be concerned with the appearance of the office and the Holy Gardens site. Clean as you go.
(CLAYGO) Magpulot ng kalat as you enter the premises: park and office
14. Improve yourself and the business daily.
l5. Comply with 3ffb requests for daily reports; do not go home without submitting the reports.
l6. Comply with memo and letters text to you promptly
17. Be serious; avoid horseplays during working hours; being boisterous betray lack of seriousness,
and lack of professionalism.
18. DIN (do it now); finish your assigned work fast without fuss.
19 For those who are in marketing and sales, go home IF YOU HAVE CLOSED SALES
20. For those who have deliverables, go home unless you have finished your work and filed your report
DONT
1. Be late or absent; if you are absent, do not text your excuse slip. If you are absent without LOA
you are AWOL. If you are sick show us your medical certificate.
2. Have Body Odor (BO) or Bad Breath (BB)
3. Gossip or use company time to watch yahoo news or you tube or fb your friends
4. Submit haphazard or incomplete work with wrong spelling wrong totals or difference, product,
computation
5. Be indifferent - answer telephone calls or text messages promptly. Erase or delete excess sms
so that all messages are received. Be sure the ring tones are on.
6. Text with SUN to non sun network learn to use their unli or their adds to postpaid; or use the company cell for personal use.
7. Use facebook for personal use. we are monitoring your browser and facebook. Some trainees are very active at fb; sales are nil;
8. Fail to submit book reports or internet research. Many materials are posted at the HolyGardens
Communications
9. Fail to open your email or blogs at least once a day. Fail to answer them...and
10 . Develop bad habits; or copy such from the old timers. (Dinatnan ko na yan)
11. Listen to what to whining of old or past employees; you will not get better.
12, Fail to meet deadlines.
13. Offer alibis when talked to; be good in alibis
14. Be unclear in discussion; be SMART. (specific, measureable, achievable, realistic and time bound)
C. ON being assigned a company cell phone
Every employee is required to have a Sun or Globe cell for ease of communication; every office has twin
sim cards. The CP is issued to a particular employee through a Memorandum Receipt. He/she
is in charge of the CP
DO
l. Be sure it is charged always;
2. Be sure the sun sim is in the cp.
3. Answer the cp when it rings;
4. Answer the text. ID yourself if you answer the text
5. The cp reverts to the one in charge if others use it. Somebody is always in charge of the CP
6. If you are in marketing make your self available for text and calls 24/7. If you cant do it, you are not meant for marketing.
7. When answering the text: copy the old text and reply to this. No just copy or acknowledge. Tell
what you are going to do with the text instruction: WTDN
8. No jojemon or cursing on the text. No badmouthing others on the text. No gossip on the text
9 . Take care of the company cp. Avoid abusing dropping or scratching the cp. The CP is entrusted to an individual. However, it is to be left at the office when someone, the holder goes out. That is why we require individual cp.
If the cp is in disrepair for any reason whatsoever, have it promptly repaired. Replace the battery if discharges rapidly. So that it will last long, charge it only if it is fully discharged.
What shall we do to make sure you read this?
D. Communication
Verbal:
l. Speak clearly and slowly.
2. Pay attention to the one speaking. Avoid interrupting.
3. Clarify/ask questions if you did not understand;
4. Speak in moderate volume; avoid speaking in whisper.
5. Look to the other party, if possible in the eye when he speaks.
6. Focus, pay attention, respect the one speaking
7. Avoid cursing the other party; be calm and composed even if indeed he/she is irritating all ready.
8. Steps:
l. Tell what is to be done
2. Explain the process, or give example regarding the topic.
3. Tell what you told them
4. Repeat the process if necessary
9. Take down notes; summarize what was discussed; if asked for minutes submit promptly. Give written hard copies to others who were in the meeting.
10. Avoid obtuse and unclear statements. Be clear and specific. Go direct to the p;oint.
ll. Be honest: state that you will check the facts if you are not sure; avoid lying.
12, Be always prepared that you will be asked for reports/data on your work. Remember your latest facts/data.
1. Start and end the meeting promptly;
2. Make sure only those concerned with the agenda are in the meeting
3. Go direct to the point. Talk about the agenda. Be sure you have an agenda for the meeting;.
4. Be on the agenda; focus on the agenda
5 Focus on the meeting; avoid doing other things on the meeting; avoid taking calls or being
interrupted on the meeting. Promise to go back to the caller in case your cp rang.
6. Take notes; review notes as you implement the contents of the meeting.
7. Give feedback on your progress.
8. No cps inside the conference/meeting room
F. Written communication
This involves writing memo/sms.
l. Use grammatically correct English; no jojemon or avoid street abbreviation. Do the same if you are making posts on the FB pages;
2. Use the normal format in a letter or memo when making an email or responding to one.
3. KISS: keep memos clear short and specific: KEEP IT SHORT AND SPECIFIC
4. Use the GROW format: A good memo must contain:
Goal - Objectives
Reality - Background
Options - Alternative Courses of Action
What - to do next. Action plans specifying 5W and IH.
4. Check your spelling. This blog for example has spell write; it underlines words that are not spelled Right
5. If you use all caps in email, it is a shout. It means you are angry.
6. Be polite in text or email (assume the one you are texting or emailing is an honorable person) Show respect by using sir or mam.
7. Answer text or email promptly. Acknowledge all emails. or text. This shows you are a civilized person, a professional and know what he/she is doing. Apologize if you replied late.
8. Identify yourself in an email or SMS This is very common omission.
9. Follow up your email: text or call that you sent an email or you posted on the blog. Ask for comments.
10. If you read the blog, acknowledge and write a comment. You will increase your learning and your writing ability when you comment.
Please read and comply.
a. The perception of words as related to experience must be common.
same connotation.
d. It means UNITY too.
Definition:
a. It involves a sender and responder – note: responder is somebody who ACTS / REACTS
b. It involves feedback. (We fail here often.)
c. Results/outputs of communication - learning and action
1. Thus in military, the sender says verify. It is the duty of the receiver to repeat what order or communications he has listened to.
Engagement Process in Communication
SOME COMMUNICATION MUSTS / PRACTICES: (Often neglected disobeyed)
c. Delete unnecessary messages to allow new message to come in / be registered.
3. Texting
a. Use correct English and correct spelling
b. Be clear on what you what you want to communicate to be done
c. Clarify to whom the message is intended to.
d. Texting can be a powerful tool for marketing ie text blast;
e. Use this well for birthday greetings and anniversaries
f. Quotes are good way of showing that you care and connected with
customers
g. UNDERSTAND before replying. Try to answer all the concern in the text
C. Meeting
If you have a meeting with a customer, inform him/her ahead of time if you will be late.
OTHER PRACTICES:
1. Compliance - conformance to the order/stimulus