Major topics
Day 1.
I General Overview:
1. The company:
1. history and organization
2. Products and branches
Ppt on company products
3. Vision Mission, Beliefs and Principles
2. Policies and protocols (procedure
1. Code of conduct and discipline
2. Personnel Policies
3. Code of Ethics
3. Important knowledge to be learned:
1. Customer Service
2. Quality and Excellence
3. Work Schedule
4. Performance evaluation
5. Communication
Day 2 to 6 Developing the 5ps for an employee I let you know about many things because I treat you as a friend, not as a slave
Day 2 Personnel Improvement/Mastery
1. Attitude is Everything IT IS ALL ABOUT GETTING BETTER. MOST BASIC RESPONSIBILITY OF A WORKER
2. The Secret
3. How to Win Friends and Influence People by Dale Carnegie
4. Ppt on Personal Mastery
5. Discipline
6. PIC
Day 3 Professionalism
1. Time Management
2. 7 habits of Highly Successful Person by Stephen Covey
7 Habits of highly effective persons by Stephen Covey
3. Management
4. Leadership
5. The Toyota Way - Administrative Plan (Job Description
6. Work Schedule
7. Performance Evaluation
Day 4 Process
1. Process Memorandum Circulars
2. MC for Trainees
3. Execution - KISFREK
4. Communication
5. Office procedures:
a. Attendance and punctuality
b. Leaves VL and SL
c. Absences
d. POs
e. Travel Notices
f. Cash advances: interment and funeral services
g. Resignations
h. PDCA
6. Others:
a. Quality
b. 5s and TPM
c. Waste: MUDA Timwood
Day 5: Profit and productivity
a. Starting a quality revolution SIRVIC
b. Indicators of Quality
c. Basic Equation of Business
d. The profit diagram Increasing revenues, reducing expenses
e. Cost reduction
f. Cash flow and budgeting
a. Cash is king
b. Where is our cash?
c. The ROI mentality; parable of the talents - multiplication of resources
Day 6: Final project and final exams
Am completion of final project; group presentation
Final exams
Pledge panunumpa
Graduation - presentation of certificates
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