March 31, 2019

Countermeasures to lessen and prevent theft and losses at the SBU due to cash losses, and inventories

What:    To remind everyone and impose robust procedures to prevent losses as in Pangasinan and Calamba

Objectives:

     1.  To lessen incidence of thefts and embezzlement

     2.  To promote high morale and operating efficiency

    3. To reach our sales objectives by focussing on legal and moral ways to earn money

   Reality:;

  1. Scandal in pangasinan:

      1.  Resale of forfeited lots;

      2.  No office sales

      3.  Dagit ng sales on Sellers in office office sales

      4.  Qualified theft by CSS in Pangasinan

      5.  Widespread conspiracy  and crookedness by former staff and sellers

  2.  Scandal in Calamba:

   WTDN   

   Countermeasures:

   Long term:

     1.  Hiring:

          1.  Tighter filtering

          2.  Checking references and BI

          3.  Bonding and suretyship of those who will be handling money

    2.  Training and supervision:

        1.  Tight supervision and training;   tanggalin ang mga hindi matuto

        2.   Rotation on the job;; temporary transfers

        3.  Strict imposition of CCD CMO must and 3f must check tigthly and regularly:  pati GM must dligently monitor the wrong doings:  sins of omission
 and commision

             1.  Text reports

             2.  OR, Deposit slips, COH  (hindi ito ginawa ng TA at 3f)

                 Susugurin ang SBU na may failure to text report or abstract -
                 impose CCD

      4.  Prosecuting and sending to jail:  MA, and  Bonifacio.  

      5. Investigation by our lawyer if need be;  or even NBI or the security agency


   3.  Red flags:for CCD

       1.  Frequent absences and tardiness

       2.  Late or non reporting daily on cut offs

          And so with text reports to this office

      3.  Agents standby in the office

      4.  Accepting gifts or going out with agents

4.  Operations and sales policies:

    Sales policies:

    1.  Under threat of CCD and blacklisting, sellers can not stay in the office 
         and grab or poach office sales.

    2.     For funeral service they must comply with 3 conditions to be entitled to
        to commission:

        1.  First call/registration

        2.  Accompanying the customer

        3. Signing of the sales funeral service contract

   3.  CTS and PPA and or any unpaid accounts can not be transferred/assigned.  Only  paid accounts may be transferred or assigned
 Sellers caught doing this for them to gain money  or conspiring with office staff 
shall be blacklisted aside from possible prosecution

  4.  Sellers are entitled to commission if they have submitted or if PPA has been perfected and this includes data for insurance.  No PPA or docs, no commission

  4.  Sellers can not make fictitious sales nor sign for and in behalf of fictitious buyers  at the risk of being prosecuted and blacklisted.

  5.  Sellers are enjoined to be loyal to the company and threatening to sell for competitors is a sign of resignation..from further selling for the company

  6.  JV representatives are enjoined and prohibited from selling nor to conspire 
      with other sellers to get commission for them....  This does not provide 
      for level playing field and potential losses for the owners and developers

  6. The following are class D offense for sellers:

     1.  Non remittance of payment entrusted by Custoemrs aside from 
          being prosecuted under qualified theft or estafa-- 

     2.  Non submission of requirements PPA or insurance form;  no ppa, no
          commission

    3.  Conspiring with office staff for transfer of office sales for them to get
         commission.  Remember your w/t means you have to pay BIR correct
          taxes.

   4.  Past problems of lost PPA, and OR

    5. Sellers who committted crimes involving moral turpitude and or those involving the above  cant sell any or all of Holy  Gardens product

    We are all for the good. We believe in 10 commandments.  We are all good people

   5.  Operational excellence:

       1.  Shift to single touch system;  strict monitoring

       2.  Cash less payment:  via banks or GCash or Cebuana

      3.  Strict daily monitoring of inventories:

           1.  SBU sends collection letter

          2.  3f forfeits

          3.   Memo entries for forfeitures:

               (Sir Don please make the form)

             Debit/Credit Memo for inventory:

             TO:   SBU                                            Memo #    Date
                     Accounting

             Kindly reflect in your list the following forfeiture of the following lot:

                   Name                               Plot Lot Number

                   Acctg Entries:

                          Dr.      Inventory

                                   Cr. Income
                                   Sales

    4.  Such forfeited plots can not be resold under the old price. 
         YOU ARE TO TIGHTLY MONITOR AND FORFEIT  SUCH PLOTS
          PROMPTLY  ESPECIALLY IF THEY ARE:

         1.  Zero interest
         2.  Low low price of P30,000 to P45,000 

    5.  Such forfeiture shall be reported monthly to GM, SMD ;   SBUs agentts
         are not to be furnished such information... and those who violate gets a
         CCD Class C...

For strict compliance

Sir Don, for discussion with me and sbu, Mam Madel and then for Board Res..
Have we started floating this sales policies and prohibition to the agents.

Frenzie and RCG for comments...Start sounding off agents

Jeff we are behind you in break up of the Panga syndicate and thanks for the courage and leadership  to do so


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