To : Ms. RCG
Subject: Submission of Incident Report
Our objective here is to promote efficiency and to prevent recurrence of complaint by our internal customers
Last Friday and yesterday, I signed a total of almost P70k checks for ISG which dated back to 2018. The ISG made representation to my office personally when I visit the SBU and even during their AM talk and this were relayed to me that that is the situation
Now I looked at the dates and I found out that:
1. They were submitted very very late by Panga
2. That the bulk of this unpaid accounts for 2018 were only submitted by Pangasinan this February
Why is this happening? Inefficiency at the SBU? Can this be improved.
(I even got hairy reports that some abstracts from Panga had blank entries/fields)
BAKIT?
-- PAGSASANAY SA TAGUMPAY (Training for Success)
Jorge U. Saguinsin
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