Communications Center for Holy Gardens: October 2017

October 31, 2017

Fixing our Financial Affairs at BPI, Holy Gardens and Majorem Lending

TO Accounting Staff of Majorem Lending, BPI and SBUs

cc: Madelene

Objectives:

1. To present a clearer/truthful financial status of SBUs, Majorem Lending

2. To return the discipline of budgeting and financial restraint and control

3. To stabilize liquidity and financial records of BPI, Majorem Lending and SBUs

Reality:

1. The book balance of the SBUs could not be established because of the large amount of float running into: (as of October 26, 2017)

HGLUMP - 1,150, 277

HGPMP 4,379,219

HGGMP 1,781,029

HGCMP 373,487

HGOMP 3,382,660

MLII 1,015,663

BPI 346,652

Total 12,082,307

vs. Reported Bank 48,301,762

We have might have only real book balance of P36,000,000. The bank balance might lull us into thinking that we have plenty of money

The TA must quickly and decisively do a bank reconciliation. The past Chief Accountant and other junior senior management missed. this. This is serious finanncial management problem

2. The YTD collection and the bank balances do not reconcile say in

La Union

YTD collection is

Bank Balance 11,456,987

The other bank balance and YTD seem to be making sense; however this discrepancy tells that there is big problem in our system and records implementation including the diligence and skill of our trusted staff. They should understand the business and accounting more.

3. The MLII accounting staff, owing to their being fresh, coupled with difficulty in obeying, and following instructions have not been able to determine the following:

1. For PMS and PIS

Insurance

Income of MLII

2. For plot sales:

1. MC (the new name for PC, which is not perpetual anyway)

2. ME

3. Collection fee

4 VAT

For the current Hataw, as was given to Ms JC, in the table, only the 17% com shall be given to the sellers for the first year, and ME shall be collected for ME on the second year, payable for the next 4 years

The yellow pad scratch was given to the accounting staff

3. Past ME

As per discussion, the accounting, ICR has not be able to deduct ME from the sharing for the last two years.

The mistaken belief by the TA is that the MLII shall make a SOA to AP. In the past, 2 or 3 checks are made: 2 or 1 for the partners (2 for HGGMP AUG) and another check for marketing.

This seems to have been neglected

The AP and ICR promised to remedy this ASAP. In the end, we do not have enough funds or do not know the funds that we can use from promotion, Nov 1 preparation, prizes

4. Liquidity and FS of MLII

Our last recourse is the liquidity of Majorem Lending which should be between 20 to 30% of total assets (that should be between 20 to 30 million.

MLII has about 1/10th of that total

5. FS

We have to get a junior accountant at least to gather all the documents, for a part time, ,under contract chief accountant to do the FS

The CA we got do not believe that by the sweat of thy face shall we earn our bread.

OUR HR SEEM TO BE HELPLESS or incapacitated to fulfill this task! (despite close mentoring)

6. Our FS and financial records in completer disarray.!D

While we have plenty of staff, our record keeping, due to many challenges (lack of skills and knowledge) slow absorption, and sometimes pure insubordination are hampering our efforts for a turn around, and setting our FS in order

WE WISH THAT THINGS WILL IMPROVE AND EVERYBODY WORKS HARD FOR THIS.

We expect total management support for this; including hard work and closer supervision

PAGSASANAY SA TAGUMPAY (Training for Success)

SETTING THE STANDARDS IN INTERMENT SERVICE

Innovation creates more wealth and more customers

Jorge U. Saguinsin

Be a BIDDA now

RRURAC (Read, Reflect, Understand, Realize Act, Check)

Please visit the following sites:

Holy Gardens Rewards

Patsikot/SUV Promo

Bonus pa more sa pagtulong sa bentang todo2

Notice: This email address is a private property of Holy Gardens Group and its contents are private and confidential. Its contents and attachment may not be copied nor forwarded to parties other than the ones intended to, nor can the contents be used other than the original intent You are advised to delete the message you received if in case it may have been wrongly sent to your good office

New and Better Strategies for Selling Pre Paid Services and Plans

To : Sales Admin

SBU CMO

Sellers

October 31, 2017

Objectives:

1. To sell 5,000 pis pms packages next year in 2017

2. To save on additional expensive salaries for officers to sell the pre need products

3. To boost CMS sales

Reality background:

1. We had disappointment with JI and BQ, We spent P60,000 on Tamondong and P80,000 on JI (who even staged a war vs us). Ms. Jimenez is not clear on joining. We cant gel with experienced sellers from the outside

2. Mr. BQ a senior wanted to join would have allowance but would need a lot of resources and would bring in former employees of LMP (who are also limited and with different mindsets) He has miniscule targets;

2. We were able to sell a number of pis nearly 600. for the 2nd quarter without additional investments

What we can do?

As Asec Densing has suggested, we just piggy back the memorial plans: interment service and funeral service with out sales efforts;

Strategies:

1. For the PIS (which shall be marketed as addendum)

1. Stop the sales of PIS 12.3 even as part of package by December 2017

Only at need P14,900 Interment Service shall be available

2. Adjust prices of IS

At need now At need by December

DLX 23t shall be 28,750*

LXury 26 shall be 32,500*
subject to review

2. With the increase improvements must be made in

1. Tributes are must

2. Funeral pack 2x in budget

3. Dagdagan chairs

4. Gandahan tribute

5. 2x ang merienda after interment

6. Magbigay ng corona maski P500.00

. 3. The customer can save if they buy prepaid interment services on a package with either the regular plots or special plots we are selling in the future. Not available to previous buyers by 2018

Those who are previous plot buyers can still buy at the old PIS price of P23,000 and P26,000 until December 2017

B. For chapel memorial service (funeral service)

The #memorial experts

Our customers can start buying in packages. Because of small monthly for plots and service, having plots and services even become more affordable. You have everything at your fingertips when you need them

And there is a promo:

1. 2 in 1 package (plots + Interment Service

Promo - FREE one month amortization

Packages:

a. 2 in 1: Plots + PIS Available in all Holy Gardens SBU

TLP Monthly

Thus say: Plot - 36,000 750.00 (600.00 only until December)

23,000 480.00

Total 59,000 1,230.00 (Only 1,080 if bought in 2017

Free one month amortization

2. 3 in 1:" Plots + PIS + White Rose:

(3 docs: PPA for plots, Addendum for PIS, , PPA for white rose)

Total package:

TLP, TPP Monthly

Plot 36,000.00 P750.00 (600 up to December 2017)

PIS 23,000.00 480.00

White Rose 30,000.00 625.00

89,000.00 1,855 (P1,684 up to December 2017
SAVINGS OF P200.00 or P12,000

Special offer - FREE one month amortization!

For the sellers: COMMISSION COMPUTATION

Plot 36,000 750.00 (600 lang bilang excluded) 2,949
interest
PIS 23,000 480.00 2,010

PMS 30,000 604 2,610
Total 7,569/12 =

630.75

Matching of JFlores caskets with our service brands

Metal:

1. Solid Bronze Flexi (Imported-Heavy Swing Bar Handle) – Php 46,000

2. Solid Stainless Flexi (Imported-Heavy Swing Bar Handle) – Php 42,000

3. Semi-Solid Bronze Flexi (Round)(Swing Bar Handle) – Php 21,000

4. Semi-Solid Stainless Flexi (Round)(Swing Bar Handle) – Php 20,000

5. Jango Bronze-Body Or Stainless-Body Flexi (Round) (Swing Bar Handle) – Php 14,500

6. Jango Standard Flexi (Round)(Swing Bar Handle) – Php 14,000

7. Standard Kapis-Body Flexi (Round)(Swing Bar Handle) – Php 14,500

8. Standard Bronze-Body Or Stainless-Body Flexi (Round)(Swing Bar Handle) – Php 14,000

9. Standard Bronze-Body Flexi (Round)(Bronze Bar Handle) – Php 13,500

10. Standard Stainless-Body Flexi (Round)(Stainless Bar Handle) – Php 13,500

11. Standard Flexi (Round)(Bar Handle) – Php 13,000

12. Standard Face To Face Flexi (Round)(Bronze/Stainless Body)( Bar Handle) - Php 13,500

13. Standard Face To Face Flexi (Round) (Bar Handle) – Php 13,000

14. Senior Flexi (Bronze/Stainless Bar Handle) – Php 10,500

15. Junior Flexi (Bronze/Stainless Bar Handle) – Php 9,000

16. Senior Metal Full-Cap (Mirror)(Bronze/Stainless Bar Handle) – Php 7,500

17. Junior Metal Full-Cap (Mirror)(Stainless Bar) – Php 6,500

Wood:

1. OMS Ordinary Pure Stucco Half Glass – Php 2,300

2. OMS Semi-Stucco Half Glass – Php 2,800

3. OMS Special Semi-Stucco Half Glass (Papatong) – Php 3,000

4. OMS Plain Half Glass York – Php 3,000

5. OMS Plain Full-Cap Or Full-Glass York – Php 3,300

6. OMB Plain Full-Cap Or Full-Glass York – Php 4,400

7. Jr Plain Full-Cap Or Full-Glass York – Php 4,800

8. OMB/JR Plain (Papatong) Big York Handle – Php 5,300

9. OMB/JR Plain (Papatong) Bar Handle – Php 5,800

10. Senior Tapiada Full-Cap Big York – Php 6,300

11. Senior Tapiada Full-Cap Stainless Bar – Php 6,800

12. Senior Flexi Wood 7' – Stainless Bar – Php 9,700

13. Semi-Metal Flexi 8' – Stainless Bar – Php 11,500

Paki tignan na din po ung naka attach na document sa e-mail. pricelist din po ito with pictures na po para may idea kayo sa casket..

maraming salamat po..

Joseph D. Flores

J.Flores Caskets

MATCHING OF JFLORES CASKETS WITH OUR SERVICE BRANDS

Our Name Trade Name Cost SRP

Economy Packages

1. Zinnia Plain Stucco 2,300 15,000

2. Daffodil Semi Stucco Half Glass 2,800 20,000

De Luxe

3. White Rose OMS plain full glass or 3,300 30,000

4. Gladioli OMB plain full cap 4,000 40,000

5. Cattleya OMB Junior Papatong 5,300 50,000

Junior Full cap 4,800

6 Peace Lily Senior Tapiada 6,300 60,000

Junior Metal Full cap 6,500

Senior Metal Full cap 7,500

7. Carnation

Junior Flex (Metal) 9,000 90,000

Premium packages

8 Chrysanthemum

Senior Flexi Wood 9,500 110,000

Senior Flexi (Metal) 10,500

Semi Metal Flexi 11,500

9. Lotus Metal face to face 13,000 150,000

Standard Flexi 14,000

LUXURY PACKAGES

10 Gold Orchid Standard Stainless 14,000 250,000

Jango Standard 14,000

11 Saffron Semi Solid Stanless 21,000 350,000

Semi Solid Bronze 23,000

12. Bouquet Solid Stainless Flexi 42,000 500,000

Senior bouquet Solid Bronze Flexi 46,000 600,000

PAGSASANAY SA TAGUMPAY (Training for Success)

SETTING THE STANDARDS IN INTERMENT SERVICE

Innovation creates more wealth and more customers

Jorge U. Saguinsin

Be a BIDDA now

RRURAC (Read, Reflect, Understand, Realize Act, Check)

Please visit the following sites:

Holy Gardens Rewards

Patsikot/SUV Promo

Bonus pa more sa pagtulong sa bentang todo2

October 29, 2017

Re instatement of certain system to promote efficiency and excellent customer servicce

MC Circular No 2017 Manageeable Executions on TRT, Tributes and , Birthdates and Death Date Anniversaires

TO: All SBUS

Holy Gardens La Union

Holy Gardens Pangasinan

Holy Gardens Calamba

Holy Gardens Calapan

Holy Gardens Oton

Attention: Ms. RCC

Ms. RCG

Ms. Veron Miranda

Ms. Frenzie Agasan

Ms. Aprilyn Caragayan

Thru: SAA Ms. Madelene Saguinsn

Subject: Posting, Checking at the designated websites the following:

1. Travel/trip Request Ticket

2. Birthdate and Death Date Recollection

3. Tribute archive

Objectives:

1. To reacquire the high level of customer connection and service

2. To create more awareness and hence more sales, more cash flow and attain our vision

3. To promote efficiency, save on cost and expenses

Reality:

1. We lost the blogs for the three: birthdays, TRT and tribute archive

None of the three is happening

2. The reasons:

1. Lack of compliance

2. Lack of turn over

3. Lack of staff, despite frequent urging to hire

There is a frequent talk and complaint: do we need to follow and do this. Yes. We need manageable executions and these are some of them

WTDN

1. We require the posting

a. Of Travel Request at TRT site

b. Of the dead's birth and death date of those who are enshrined/interred at at our memorial park

c. Posting the embed code at Tribute Archive of electronic tributes we have done for the interments.

2. The sites

Travel Request Ticket

Birthdates and Death Dates Site

Tribute Archive

3. Who will do these:

TRT - SFC, in the absence of one, the CMO/ACMO

Birthdates - CSS 3, in the absence of one CSS 2

Tribute Archieve - CSS 2

4. Musts and standards:

For the TRT

1. TRTs must be posted with every travel; they must be emiailed or uploaded prior to every travel. They must be placed in the logbook which are to be submitted for PO for gasoline

1. SBUs must required to buy gasoline on PO.

For the Birth and death date

2. The CSS 3 (2) must compile birthdates and death dates, and using excel or some other program, generate death dates and birth dates list. Such employee must:

1. Post the death date at the SBU front (or if there is an LED electronic billboard on that)

2. Put a flower and/or candle on the marker of the deceased.

3. Text the family to recall the death or birth date.

For the Tribute

3. The CSS 2 must upload the electronic tribute to a third party site: You tube, viimeo or daily moition. {Should there be no electronic tribute, the CSS 2 does a video of the interment: the mass, the convoy, the ceremonies - balloon tribute, the eulogies etc)

1. The CSS 2 gets the embed code from the video site;

2. The CSS 2 posts this at tribute archive site

4. The CMO and HR, and SAA check and monitor this

Rewards and Punishment:

1. Those who post the tribute are awarded between P100 to P200 depending as to whether this is deluxe or luxury interment

2. Those who do not post are reprimanded: the CSS 2/3 and the CMO

3. The SBU will find difficulty in reimbursement of gas and vehicle expenses if they do not do the TRT uploading/posting

FOR STRICT COMPLIANCE AND IMPLEMENTATION

PAGSASANAY SA TAGUMPAY (Training for Success)

SETTING THE STANDARDS IN INTERMENT SERVICE

Innovation creates more wealth and more customers

Jorge U. Saguinsin

Be a BIDDA now

RRURAC (Read, Reflect, Understand, Realize Act, Check)

Please visit the following sites:

Holy Gardens Rewards

Patsikot/SUV Promo

Bonus pa more sa pagtulong sa bentang todo2

Re implementation of Travel (Trip) Request Ticket system

MC No 2017

TO : All SBUs

Attention: CMOs:/ACMOs

Ms. RCC

Ms. RCG

Ms. Veron Miranda

Ms. Frenzie Agasan

Ms. Aprilyn Caragayan

Date: October 29, 2017

SUBJECT: REVIVAL/REIMPLEMENTATION OF THE TRAVEL/TRIP REQUEST TICKET

Effective November 1, 2017, we are re implementing the system of having a trip pre approved by 3f jm officers staff prior to the trip.

Objectives:

1. To save on travel and gas expenses;

2. To establish accountability and responsibility at SBUs

3. To make the vehicle trips which are expensive purposeful

Background:

This was the system since 2007. However for one reason or another, this was no longer implemented.

WE ARE IMPLEMENTING THIS AGAIN.

No TRT, no approval of PO for gas. This is the supporting doc of log book. The log book must indicate the TRT number and the date of posting. (SBU revise your logbook)

A template has been set to be followed and filled up everytime the TRT is uploaded.

It is a must that the SBU file this TRT prior to every trip

Template:

TRT No.

Vehicle ______________Plate No. _______Date __________________

TS (Driver) ___________________________ SBU________________

Destination(s) _____________________________________________

Type of trip: Errand __ Sales ____ Bank Deposit

Objectives: ________________________________________________

__________________________________________________________

Estimated Distance ________________Est. Fuel to be used _________

Tasks to be accomplished: