October 30, 2019

Re: Job Responsibilities, Tasks and Steps for Cremation Technician using the Toyota Way Template

Resend resend resend resend.  


How many times.    (Nakita ba ito ni Rheeza?  Nasa turn over ba ito ni GM.  In the original send.and check
Abegail gmail, nanduon siya sa mailing list.  How grave ang mismanagement natin kung kulang2 ang iyong files Ms. Mariz:

To:   BPI Hr.

Thru:   Mam Madel

cc:   Erlyn

Date 10/30/2019

Hi, Ms. Mariz

Admin plan Toyota Way for Cremation Technician.  Si  Jonathan Vera would train somebody for this job.  Train the driver.   (Victoria?) .  Diniscus ba.  


Alam ba ng lahat.  Parang hindi.    .  Bes sure the incumbent  understand this.  They dont.  Ask for a reflection.  Understand this too. Very well.  Review, revalida with GT for mastery.  Para lalong gumanda ang MP at makabenta

If you and SBU dont have file, I am sure , Ms. GM did not send nor did her job well, Check her sent mails.

On Fri, May 3, 2019 at 8:04 AM Jorge Saguinsin <holygardens.groupnew@gmail.com> wrote:
Ms. GM:   Please print this 2 sets for discussion today:

1.  Funeral Director
2.  Embalmer   (Embalming technician)
3.  Cremation technician.  

Job Responsibilities, Tasks and Steps for Cremation  Technician using the  Toyota Way Template

page 1/               C3 job

Responsibilities/Tasks                                                         Outputs                                       Outcome/Results

1.    Readying the body for cremation                                  Case for cremation

     1.  Checking Death Certificate, Cremation                     
          Contract, Authorization and receiving the same         Proof of legal cremation                 Collection/sales

     2.  Removal of metallic objects from the                         Inventory of valuables of 
          body, making an inventory of the same                      deceased
          and having family receive the inventory list

    3. Allowing final viewing                                                                                                    Satisfied customers


2.  Cremation  proper   

   1.  Transferring body from casket to cremation box

   2. Starting and operating the cremation machine

   3. Collecting and cooling the ashes                               

   4. Cremulation

   5. Delivery of the ashes to the family                                Ashes + Urn
       with urn if free (selling one if not)(

   6.  Inurment  (to be assisted by Funeral Director)            

3.  Maintenance and 5s of  Equipment, adequacy of 
     supplies

    1. Logistics:  fuel, cardboard box                                       adequate supply all the time

    2.  Testing and practice of genset and cremation machne    machinery in running condition               economical operation

   3. Cleanliness of  crematorium;  room customers area 
        and CR               

  4.  Record keeping and reporting

      1. Master list of those cremated                                           updated record book

      2. Cremation contract, authorization  and DC                        past transactions

      3. Reporting to 3f weekly 1 and 2

      4.  Inventory of Urns:  on stock received, sold, new                 sales and inventory of urns
           balance
  -x-x-x-x-x-x-x-x-x-x-x-x-x-x-          
                                 
C3 jobs

page 2/

Tasks and Steps                                           Job.     Readying the body for cremation                                    Embalming Technician

Tasks and steps   

  Prior to this, elsewhere, the FD and the cremation/chapel CSS2 would have closed the cremation package

             1. Done the cremaiton sales contract
             2. Accomplished the cremation authorization
             3. Received copy of the death certificate
             4.  Issued an OR under the name ___________

             5 Observed the following schedules:

              M  to F
              Sat to Sunday

            6.  Observed the following premium:

                + 5% beyond 5 pm
                + 10% on Saturday and Sunday
                + 20% on holidays (working and regular) and rush cremation (less than 48 hours  notice)

  Tasks/steps                                                   Key points                                           Reason for Key point                   Walk time   Work Time

1.    Readying the body for cremation  

     1. Reception of the body and relatives                     1.  Assist funeral staff, greet      1. Sign of respect and CS                                     10 minutes
                                                                                     relatives and bow
                                                                                2.  Werar uniform or presentable
      1.  Checking Death Certificate, Cremation                   clothes                                                                                       xxx            10 minutes
          Contract, Authorization and receiving the same       

       2. Inspect completeness of docs (or order from   1.  No DC no cremation                  1. As per sanitation code                                   3 minutes
              FD with the copies of docs)                        2.  The cremation authorization                                                                               prior
                                                                                      must specify that there is
                                                                                     1.  foul play or case on the body
                                                                                     2.  no petition for habeas corpus  2. We could be involved in 
                                                                                                                                          expensive and prolonged 
                                                                                                                                          lawsuit
         2.  Removal of metallic objects from the              1.  Have family member witness       1.   We do not want accusation                      5 minutes      
          body, making an inventory of the same                    the removal of jewelry                       of theft
          and having family receive the inventory list         2.    Have family member sign           1.    Documentation complete                        5 minutes
                                                                                      on inventory list SOCPN
    3.   Allowing final viewing  at ante room      

         1. Aircon should be pre cooled                        1.  Prior to their arrival                       1.  For customer comfort                               3 minutes
         2.  Play funeral songs:   One moment              2.  Use a 42 inche tv, use usb            2.  For emotional goodbye                            1 minute
              in time, I will be there, What matters
              most, Prayer,  You raise me up
         2. Have a table near the body; where              3.  Palanca, family tribute to the          1. For more emotional impact                       30 minutes
             family members can write prayers                  deceased
             and petition
        3.  Place body in cremation box
        4.  Preheat the cremation machine for
            15 minutes at 500 to 700 degrees   

-x-x-x-x-x-x-x-x-x-x-x-x-x

C3 jobs    page 3/                                                       Job 2  Cremation Proper                                                     Cremation Technician

           Tasks/steps                                                   Key points                                           Reason for Key point              Walk time   Work Time                                                    

2.  Cremation  proper   

   1.  Transferring body from casket to 
        cremation box

      1.  Place the casket and truck side by                  1. Have an attendant or family member        1. Its a two man job                                    1 minute
           side with cremation truck with the                        assist you
           carton

      2.  Place the body from casket to the
           carton

   2. Starting and operating the cremation machine      1.  Preheat complete, push the body and      1  Press the operating button at               1 minute
                                                                                    carton into the machine after opening door  1,000 degrees

                                                                              2.  Do not open cremation until its estimated  1. For aesthetic purposes, body
                                                                                   to be done                                                  looks ugly when being cremated       30 to 75 mins
                                                                              Estimated time:

                                                                             60 minutes for a 50 kgs body;                        1. Guide to avoid over creamating
                                                                                                                                                    to save fuel
                                                                             30 minutes for bone cremation and fetus
                                                                             and emaciated body, elderly
                    

3. Collecting and cooling the ashes

    1. .  Rake in at end of cremation time              1. Wear face mask and protective apron             1.  Ambient temperature is hot                  60 mins                  at collection bin  (using the                      2. Rake in all
           rake with long handle       
                                                                        3. Allow coals and ashes to cool down               2.  To prevent burns on the technician
                                                                           for one hour

 4. Cremulation                                                 

        1. Remove the collection bin at the                1.  Wear gloves and eyewear                            1. For safety                                       1 min
        bottom of machine

         2. Have the cremulator ready for use            1. Get hand off cremulator blades                      1. For safety                                       1 min
        
        3. Having everything  clear, place all
        solid remains at cremulator and  run                                                                                                                                           5- 10 mins
        for 5 to 10 minutes after everything
        becomes fine

         4. Place the ashes in thick gauge                1.  Ashes may be 1 lb only                                                                                           5 mins
             plastic bag (ziplock)

   5. Delivery of the ashes to the family              1. Sell an urn (where there is none) or use                                                                      20 mins
       with urn if free (selling one if not)(                   the free urn as provided
                                                                     2.  Upsell ceramic, brass or wood urn
                                                                     3.  Roman Catholic church does not allow
                                                                         home inurment, suggest ash crypt inurment
                                                                         or plot burial
   6.  Inurment  (to be assisted by 
        Funeral Director)     

       1. Accompany family to the                    1. Secure the key                                                                                                         2 mins
          in house crypts                                   2. Have senior family member do the inurment                                                               20 mins                                                                          
-x-x-x-x-x-x-x-x-x-x-x

C3 jobs    page 3/                             Job 2        3.  Maintenance and 5s of  Equipment, adequacy of                             Cremation Technician
                                                                                                    supplies
                                            

           Tasks/steps                                                   Key points                                           Reason for Key point              Walk time   Work Time 


 
    1. Logistics:  fuel, cardboard box urn     

        1. Maintain an inventory list/checking daily      1.  Daily checking and updated record     1.  So that hinid mabubulaga                          3 mins/day
                                                                                                                                            no OS na
        2.  RE order thru FD, CMO if leve reaches       1.  Do mrf, request po, contract               1. To ensure sure na pagbili                          10 ins maxx
             70%

        3. Follow up and make sure they are              1.  Constant follow up                             1. To get things done                                     2 mins.
           delivered within 2 to 3 weeks                              
    

2.  Testing and practice of genset and cremation machine    

       1. Check fuel level in tank                              1.   Not less than 1/2                             1. Near empty causes fuel sludge                   5 mins
                                                                                                                                         to enter cremation fuel system
       2. Drain the fuel filter (for water)                      2.  Be sure one is installed                     2. To remove water and air
          Loosen the bottom and pump    
   
      3. Cleanliness of  crematorium;  
           room customers area 
           and CR   

             1.  Have a WS and checklist                1. 2 or 3x a week                                  1.  A clean CR is a beautiful CR                             5 mins
                                                     
             2.  Sweep floor                                   1. Follow 5S standard                             2.  Para kaakit akit crematorium                          10 mins

             3. Wipe furniture FFE

             4. Clean CR with detergent and           1.  Malinis palagi at walang                      1. A dirty CR speaks plenty                               30 mins
                 bowl cleaner, deodorize, wipe              maitim, madilaw sa bowl                         about our difficulty
                 bathroom fittings polish

                                                                    2.  Items to be cleaned:/checked

                                                                       1. Floor walang lusak putik
                                                                       2. Salamin malinaw
                                                                       3. May tubig, soap water
                                                                       4. Urinal walang madilaw mapanghi
                                                                       5. Toilet bowl walang lick walang marka
                                                                           ng jebs hindi mabaho
                                                                       6.  Tiles walang mantsa dumi
                                                                       7. Walang alikabok ang tops mga divider

             5.  Empty trash cans, pick                 1.  Clay go, do this daily                          1. Cleanliness is Godliness                                10 mins
                 up trash near cremation area

                        -x-x-x-x-x-x-x--x-x-x-x-
    

C3 jobs    page 4/4                            Job 4       4.  Record keeping and reporting                                                                 Cremation Technician
                                                                                                    

           Tasks/steps                                                   Key points                                           Reason for Key point              Walk time   Work Time 
       

4.  Record keeping and reporting

      1. Master list of those cremated                      1. Date                                                   1. Complete details
                                                                          2. Name of deceased                               2. Assurance of completion
                                                                          3. Contact person                                       with legal requirements
                                                                          4. Address and contact Number               3.  Adequate control
                                                                          5. Type  Adult/(Senior Non senior)
                                                                              bone, infant, 
                                                                         6. Time completed (time to time)
                                                                         7. Estimated amount of  fuel used
                                                                         8. Death Certificate Number
                                                                         9. Contract Number
                                                                         10. Cremation authorization No
                                                                         11.  Cremation technician
                                                                         12  Urn type
                                                                         13  Free, Purchased
                                                                          14.  If purchaced how much
                                                                         12  SOCPN of technician
                                                                

         2. Share file with 3f or email                       1.  Weekly                                                       1. For regular updates                               2 mins

      

         3.  Inventory of Urns:  on stock received,    1.  Inventory list and sales report                        1. Know which urn are fast                         2 mins
              sold, new                                                                                                                      moving
           
--
PAGSASANAY SA TAGUMPAY (Training for Success)



























  Jorge U. Saguinsin

YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing.  Please RRURAC

Holy Gardens One Stop Shop (Master Brochure)








1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5.  Makipag TIPAN -  IGALANG ang mga nasusulat:  CCD handbook at MC

     Pag uusapan sa am talk

 YOUR OFFICES ARE OBLIGED ORDERED TO UPDATE  THEIR POSTS AT THE FOLLOWING SITES: (they have been placed here for your easy reference)

   




   Weekly posting  at HolyGardens Communications and Best Pictures










 



Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office


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  Jorge U. Saguinsin

YOUR OFFICES ARE TO REFER TO THESE ON QUESTION ABOUT PRODUCTS information and pricing.  Please RRURAC


Holy Gardens One Stop Shop (Master Brochure)





Time is gold
Time lost is lost forever.
Of all the resources, only time is irreplaceable
Successful companies primary tool is smart use of time -  being the first to market
One of our principles is EFFICIENCY.   To have high outputs and be productive.  Always
If we are unable to finish projects or tasks on time, it is an event called failure?  We are not


1.  LET US WORK TOGETHER TO CREATE BEAUTIFUL LIFE STORIES (not worries)

2.  BIDDA:     BELIEVE, INSPIRE, DREAM, DO AND ACT

3.  Read and answer all email and texts.  Be responsible

 4   RRURAC   (Read, Reflect, Understand, Realize Act, Check)  # 3

5.  Makipag TIPAN -  IGALANG ang mga nasusulat:  CCD handbook at MC

6.  Ang naiwan ng mahal sa buhay ay dapat masaya.

     Pag uusapan sa am talk

 


Notice:   This email address is a private property of Holy Gardens Group and its contents are private and confidential.    Its contents and attachment  may not be copied nor forwarded to parties other than the ones intended to,  nor can the contents be used other than the original intent  You are advised to delete the message you received if in case it may have been wrongly sent to your good office

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1. One of our beliefs is learning. It pays that you learn more to do more Just to survive you have to learn how forage in a forest or raise your food, catch prey

2. In order to discharge your job well, you have to learn your admin plan the process flow and standards.

3. To keep up with changes, you have to learn and read. There is no other way

4. signify that you have read by putting your name on this comment box. Every staff must: post the name on this comment box, or like, agree/will do. Your registering on this comment box is being graded under communication. Observe RRURAC: Read, Reflect, Understand, Realize (apply to reality) Apply, and Check (if it works)
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Read the posts on this site every AM talk. Many problems arise simply because people do not know what to do, because they did not read this site

We are making sure that you improve yourself, engage yourself in self improvement through this site...






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