Communications Center for Holy Gardens: Employees Handbook V. 2 revised December 11, 2013

December 11, 2013

Employees Handbook V. 2 revised December 11, 2013

"Pag gusto, may paraan; pag ayaw, maraming dahilan " BIDDA: " believe, inspire, dream, do, achieve"

Updated Employees Handbook V. 2 December 11, 2013

The objectives of publishing and communicating this handbook.

To upgrade:

PROFESSIONALISM

PRODUCTIVITY

PERSONAL MASTERY

PROFITS

VMBP of HOLY GARDENS GROUP

VISION

To be the leader in the memorialization business for the next ten (10) years (2020) in the Philippines and Asia.
1. Obituaries
2. Tributes
3. Cremation
4. Affordable Interments

Updated:

"To provide and complete the following memorialization services for the next 5 years in the Holy Gardens Memorial Parks:

1st year: Crematorium and Chapel Sevice, Columbarium

2nd year: Columbarium

3rd year: Crematorium

4th year: Chapel Services

5th year: Crematorium and chapel services"

" HELPING IN THE GRIEF OF MANY PEOPLE"

MISSION

To provide best tributes and loving memories to customers and non-customers alike.

Updated:

1. To remember our loved ones in a special place in a special way.

2. John l4: 2-3. "In my father's house, there are many mansions....I go there to prepare a place for you, where I am, there may be also"

3. Jubileee: when we return life to the Lord, it must be a happy occasion

4. Job creation

"TRIBUTES FOR LIFE"

BELIEFS:

1. Customer Service – to give the best service that there is; the customer is divine, the customer is the king. He pays our wages.

2. Excellence – to strive to be the best in everything we do; to hire and train the best; to practice the best processes.

3. Learning – we will keep abreast of the world’s best practices; we will learn one new thing a day.

4. Change – change is the only constant thing. We will change always to be better and very competitive.

PRINCIPLES:

1. We will give capable and intelligent directions in the management of the business.

2. We will find ways to be first effective and to be efficient in the utilization of resources in the operation of the business: manpower, machinery, materials and methods.

3. We recognize the impact of corporate activities in the community where it operate and therefore to contribute in the promotion of the well-being of the community.

4. We want to grow because we want to create more jobs and employment opportunities to everyone.

5. We will create wealth for our stakeholders, investors, suppliers, landlords, lenders and employees.

Must to be remembered by Holy Gardeners:

16 Desired characteristics OF HOLY GARDENERS

1. Capacity for hard work

2. Desire to serve

3. Desire to achieve

4. Desire to please and interact with people

5. Patience

6. Humility

7. Desire to improve and learn new things

8. Clear thinking

9. Capacity for constant and clear communication

10. Goal oriented

11. Understand, implements plans and instructions correctly

12. Above average level of intelligence

13. Discipline

14. Is ethical and honest

15. Passion for work

16. Trust worthy

Culture of HOLY GARDENS GROUP

1. Customer is very important in our business

2. Desire for excellence

3. High level of integrity and ethics

4. Service to others and to community

5. Discipline

ABCD DOCTRINE

Accept….Believe….Cooperate….Dance with the music

VALUE FORMATION

Relation to our mission

1. Understanding – real meaning of the mission

2. Acceptance – willingness to sacrifice

Components of mission

1. Spiritu – realization that GOD is within us

2. Practice – Do it with courage

3. Corde – What we do even when no one is watching

3 FOLD DUTY OF EVERY EMPLOYEE

1. Diligence – means persevering, hard work, exceeding expectations, being a no limit person.

2. Obedience – Doing what is ordered

3. Loyalty – Faithful adherence to the company, product and officers.

OFFICE DECORUM

1. Employees must wear uniform/ business suit at all time.

2. Employees shall properly fill time logbooks whether in the field or projects sites.

3. Soliciting gifts from clients, customers and suppliers are prohibited.

4. Employees shall wear ID at all times.

ATTITUDE IS EVERYTHING

WORDS TO BE ELIMINATED

Be careful of your words, they become your action….

1. Akala ko 7. Yun nga po…..

2. Mahirap 8. Hindi ko po alam

3. Bale 9. Nadatnan ko na po yan

4. Trabaho yan ni….. 10. Ano…

5. Mamaya na/ Bukas na….. 11. Hopefully....

6. Bahala na 12. Ok po...

SECRETS OF SUCCESS

1. Hard work
2. Hard work
3. Hard work
4 Keeping your word

SECRETS OF MAGIC

1. Sense of Mission

2. Customer Product Vision

3. High Speed Innovation

4. Self Inspired Behavior

SIMPLE SECRETS OF STARBUCKS

M—Make it your own

E—Everything Matters

S—Surprise and Delight

E—Embrace Resistance

L—Leave your Mark

COMMUNICATION

It means commonality (COMMUN)

a. The perception of words as related to experience must be common.
CHICKS to a farmer is different to a teenager who is a look-out for young
pretty girls.

b. It binds together a group of people as one. – speaking one language with
same connotation.

c. It connotes shared knowledge and vision.

d. It means UNITY too.

Definition:

1. It is stimulus - response
a. It involves a sender and responder – note: responder is somebody
who ACTS / REACTS
b. It involves feedback. (We fail here often.)
1. Thus in military, the sender says verify. It is the duty of the receiver
to repeat what order or communications he has listened to.

2. It is the duty of the receiver to inform the sender the progress /result of
the order communication

Engagement Process in Communication

1. Focus – Concentrate on the topic, no hindrances, announces house rules.

2. Attentiveness – Presence oF mind, mentally alert, pay attention.

3. Reverence – Show respect to our subordinates, patience and humility.

SOME COMMUNICATION MUSTS / PRACTICES: (Often neglected disobeyed)

1. Cellphones

a. Keep it charged always – especially company cellphones;

b. Visit a signal full place once a day to communicate with HO / SBU;
c. Delete unnecessary messages to allow new message to come in / be registered.

d. Limit text/call to official business.

e. Have someone in-charge of the cellphone.

f. Respond to all OB (official business) text messages PROMPTLY!

1. If you have travel itinerary, inform HO / SBU wherever you are – your location.
It is a must in the travel permit, and it is good for security Reason.

2. If you reach the destination, inform HO / SBU. If you are in your way back inform HO / SBU. Inform your boss the following:

a. Results

b. What transpired

c. File the necessary report / minutes as soon as you arrived at the HO / your office.

UNDERSTAND before replying.

g. Identify yourself either as sender or receiver.

h. Index the text message you are replying to for clarity.

i. Be specific to what to do with message 5W1H when action is

requested. A simple received by – is needed for FYI messages or quotes. This is fair and just to lines paid for by company.

B. INTERNET / E-mail

a. Open e-mail once a day.

b. Acknowledge e-mail once a day.

c. Devote once a day to answer all e-mail.

d. Assign anyone to be in-charge of e-mail

e. Disseminate e-mail to everyone.

By default, and under the current Performance Evaluation IT IS A MUST THAT ALL STAFF (OFFICERS AND SUBORDINATES) ANSWER ALL sms and emails promptly. To do otherwise is unprofessional.

C. CONDUCTING MEETINGS

If you have a meeting with a customer, inform him/her ahead of

time if you will be late.

1. As soon as a meeting is over, write / type minutes, gives copies to attendees ASAP within twenty four (24) hours.

2. Always end a meeting / conversation with:

a. Summary / repetition in brief what was talked about

b. 5W 1H of what needs to be DONE / ACTION.

c. Ask the listener / review to VERIFY

d. Repeat if necessary if the listener didn’t listen / get it!

D. Speak, write, text CORRECT ENGLISH

1. Read a book on word power, if you are weak here.

2. Buy a book on spelling, grammar / correct English

3. Read aloud news articles

4. Watch and listen to English TV and radio programs.

OTHER PRACTICES:

General principle: Always let the party – your boss, your customer, know whatever you are doing. Keep him INFORMED. To be forewarned is to be forearmed:

A. BE PROACTIVE:

Don’t be followed up! It is degrading to be followed up in communication field.

Communication Process

1. Input 3. Focus group discussion

2. Reflection 4. Output

Cs in Communication

1. Conviction – Persuade (accept and belief)

2. Commitment – Faith (put in your heart)

3. Conversion – Application (put in action)

ORGANIZATIONAL CHALLENGE

There are four organizational challenges that confront us and that needs to be tackled fast.

1. CLEAR COMMUNICATIONS

a. Head office and other initiatives must reach the last man in the field fast and deep- undistorted and unedited.

b. Communications must be acted upon ASAP.

c. There must be automatic feedback ASAP.

d. Follow through if needed ASAP.

2. LEADERSHIP CHALLENGE

a. People who are charged with leadership must lead by words and example. They must grow and own responsibilities. ”GETTING LEADERS TO LEAD”.

b. Passion – malasakit, love for the organization.

c. Alignment of the leaders, internalization.

d. Development of other leaders - “getting leaders to see:.

3. PEOPLE CONCERN

a. Hiring the best people;

b. Training others to be the best;

c. Retaining and motivating the trained and the best;

d. Filling our positions on time.

4. PRODUCTIVITY

a. Getting the people in sync with career path – i.e. multi – skiiled;

b. Getting people to subscribe to QUALITY principles and to work smarter;

c. Getting people to reality improve selves and work always;

d. Getting people to adapt world – class habits attitude.

CONDUCT AND DISCIPLINE

Updated: Please click link to updated and more readable CCD

The employees of the company (including supervisory and managerial positions) are bound to this code. This Code defines actions that are contrary to the interest of the company and the rest of the workforce. This Code promotes safe working conditions.

The Code has been established with the ending view of informing everyone of what constitute action subject to discipline, in order to prevent the same from occurring and not merely to punish. It is hope that a little or no occasions shall be found to apply the same to anybody.

The enumeration of the offenses not mentioned, and/or file criminal charges for acts that are committed in criminal in nature, aside from administrative sanctions imposed. In general, serious crimes, involving dishonesty and moral turpitude, insubordination and negligence at work are meted out the heavier measures.

OFFENSES

CLASS FIRST OFFENSE SECOND OFFENSE THIRD OFFENSE

A Oral reprimand Written reprimand 3 days suspension

B Written reprimand 4 days suspension Dismissal

C 6 days suspension Dismissal *********

D Dismissal ********* *********

Due process explanation and investigations shall be conducted vigorously especially for the Class C and D Offenses as contained in the General Policies before disciplinary actions are meted out. All offenses have one-year statute of limitations after commission or proceeding offense.

Leave of Absence

Employees who will not be able to work must seek prior written approval of the superior as defined by the present organizational chart. Leave notification through texting and calling is strictly prohibited. Only emergency in nature should have notified the superior or the next in rank via telephone. Upon his return the absent employee must confirm the absence officially by filling up the official leave form. If the employee was sick for more than a day he/ she shall submit a medical certificate.

Failure to observe this shall mean the employee is AWOL- absent without official leave and shall be subject to disciplinary action under the Code of Conduct and Discipline. All employees on training are encourage not to absent, as will affect judgment on his reliability or trustworthiness.

Note: Filing of Leave of Absence must be one (1) month in advance

Days and Scope of Work

For office positions; employees will have to work from Monday to Saturday at the official time mentioned in the attendance policy. For employees who worked in operations/ Marketing like Field Technicians, Buildings Technicians, Interment Service Crew, CSS, MS their Chief Marketing Officer / Functional Head will determine schedule of the rest day.

Off days that have been fixed can only be changed upon a written request duly approved. Unauthorized changing of off days are subject to CCD penalties

Work on Sunday: The business of the company involves interments that are done on Sundays. marketing takes place on Sundays and holidays, and employees are expected to go cheerfully on such duties without need for discussion or consultation

Company activities: Employees shall participate and cooperate in company activities like parties, conferences, physical fitness, teambuilding and AM talk which are held regulary

All employees are expected to follow the time scheduled assigned to each one by the management. Hours worked shall be indicated on the Daily Time Record using the bundy clock / finger scanner. Failure to do so will give rise to presumption of absence from work which if not explained satisfactorily, will deem absence without leave.

Break Periods

Break periods will be granted to all employees. One hour break to each employee. Schedule of break period shall be made in such a manner that work flow will not be impaired. Employees shall not leave their job assignments earlier than their designated time and must report back to their job assignments on or before the end of the break period.

The company reserves the right to adopt a temporary or continuing change in prevailing regular working hours, should such change be deemed by the company to be advisable or necessary and its not contrary to the existing laws and regulations.

Overtime work and authorization

No overtime pay shall be made without prior written authorization. Before a holiday, the SBU must submit skeletal force proposal. The WS must cover a high value added activity since the company pays at least 100% more (2x) Do not have overtime for routine jobs. No overtime authorization, no skeletal force, no OT. For marketing, when there is sales conversion, there can be payment of OT. Since the CMOs have ORC, and have high salaries in the first place, NO OT pay shall be paid

Travel and travel notice   (12/18/2013

Certain employees and officers will be required to travel from time to time and must fill up required travel request and itinerary form. The itinerary and plan of action, estimated expenses are placed in the travel notice.

      The concerned employee is required and agrees to the following:

      1. To notify by text or email, if properly equipped, to inform his home office, and 3ffb of his wherabouts during the travel as he is travelling during company time and authorizatiob

       2, To conform to his travel obectives, plans and itinerary;

     3. To submit a written report on what he has done/accomplished during his travel within 24 hours of arrival.

4. His expenses will be reimbursed only upon compliance with: submission of travel notice and the written report

Productivity and output oriented

We are results, output, productivity oriented company. Staff must produce outputs/results during the prescribed work hours and must finish his assignment, even without OT. He must be trained and work hard to finish his assignments without resorting to overtime/and or during the normal working time,

Resignation Procedures

Resignation must be formally submitted for approval at least 15 days (for Rank and File Employees), 30 days (for Managerial / Supervisory Employees) from the intended date of resignation. Resignation Letter must be duly approved by the Chief Marketing Officer and the Managing Director of the concerned SBU. Last Salary 13th month, leave credits, savings fund of the separated employee shall be put on hold, and it will be subject for clearance. No disputes shall arise from the issuance of credits. Therefore a resigned employee must complete turn over of records, files, and responsiibilities to an officer or the successor to the position. Upon separation, the employee must complete his/her Clearance to be issued by the company. The last pay shall be issued to the employee upon the final processing of clearance within 90 working days from the completion of clearance.

Corporate Cellphones

Chief Marketing Officers / Functional Heads are being provided by company’s cell phone units to BE a versatile means of communications. Nevertheless, certain policies are set to ensure the proper usage. Company Cell phones must be used for official / business purpose only. Company cell phones must be put in silent mode during meeting. In case of absence / resignation of Chief Marketing Officer, Functional Head the company cell phone must be turned-over to their respective understudy, without need to remind nor demand. Personal use of the corporate cell phone is strictly prohibited. Personal mobile phones must be kept in locker during office hours. Employees are prohibited from bringing in personal mobile phones to work area.

Use of Telephone

Use of the company telephone for personal (emergency) is allowed but it is expected that this privilege will not be abused. Telephone conversation should be brief, if possible during off period.

IT Infrastructure

IT infrastructure is design to hasten the means of communication through the use of internet. Corporate e-mail accounts and password should not be divulged to the third party. Facebook and chatting during office hours is strictly prohibited. It should be used mainly for business purposes.

Identification Card

The People Department shall issue an Identification Card to every employee. Employees are required to wear ID at all times when on duty or within the office premises. When the ID card is lost, a new card shall be issued and replacement cost shall be charged against the employee’s salary. On resignation or termination of services, employee shall return the ID card to the People Department as requirement for the release of clearance from accountability.

WORK PLACE ATTIRE

For Regular Employees (6 months and above)

Female

Monday to Thursday Friday

Company’s Uniform Slacks pants, Skirt, Blouse with collar, close leather shoes

Close Shoes (Leather; color black).

Male Friday

Company’s Uniform Slacks Pants, Polo, Close leather Shoes

Close Shoes (Leather; color black).

Saturday—Jeans, T-Shirts, blouse, rubber shoes, sandals

For Employees 6 months and below

Female

Monday to Friday

Slacks pants, Skirt, Blouse with collar, close leather shoes

Saturday—Jeans, T-Shirts, blouse, rubber shoes, sandals

Male

Monday to Friday

Slacks Pants, Polo, Close leather Shoes Saturday—Jeans, T-Shirts, blouse, rubber shoes, sandals

Note: Blouse without collars, sleeveless, spaghetti straps, silhouette dresses, haltered, backless, sando, shorts, micro mini skirts are strictly prohibited

Decorum

Employees must observe proper behavior and professional manners in dealing with clients and colleagues at all times, must address superior, customers Sir / Madam as the case maybe.

The following circumstances must be strictly avoided:

Use of indecent words, foul or obscene language within the company premises or even outside when attending business related functions

· Boisterous laughter and loud talks that may disturb clients, colleagues, during meetings or in the performance of work

· Small talks involving personal lives of clients and colleagues that may eventually escalate into gossips.

· Shouting or utterance of nasty things due to anger and loss of temper

Employees Lounge

For employee’s convenience the company provides a pantry / lounge equipped by dinning table, dining chairs, water dispenser, refrigerator; employees are expected to use the facilities properly and with care. Building Technician is assigned to maintain its cleanliness; however, it is everyone’s responsibility to leave lounge in a clean and orderly state after every use. No food must be taken out of the lounge and brought to the working areas. Coffee, tea and other beverages may be brought to workstations provided this is in a spill proof container / mug.

Work place security

The company is committed to maintain a safe and secure workplace, the company strictly prohibits employees and visitors from bringing any firearm within the company premises, project sites. Work sites without customer must keep the work places locked, however it must be visible from the outside. CCTVs will be installed in each office, and must be monitored via IP or USB regular submission and review.

Employment Records

All employees have a personal file (201 file) at the People Department. It includes a duly filled-up Application Form, Contract of Employment, Salary Movements, Performance Appraisal Report, Disciplinary Action taken, Pre-employment requirements, Certificate of Employment, Clearances and any correspondence related to employment records.

Personal files of employees are considered strictly confidential and shall only be reviewed by the Department Head, if requested. Only in the extreme cases shall personnel files be taken put of the People Department premises. In both cases prior approval of the Managing Director is required.

It is important that the personnel records of the company are accurate at all times. The company expects that employees will promptly notify the HRD of any change in name, home address, telephone number, marital status, number of dependents or any pertinent information which may change

Confidentiality of Information

Any all kinds of information received or obtained at any time during employment and information on intellectual properties acquired by the employee while employed with Unisun Group of Companies shall be considered confidential and shall not, at any given time be used, disclosed or communicated to other parties without prior written permission from the company . Employees are required to sign CONFIDENTIALITY AND NON- DISCLOSURE AGREEMENT.

Conflict of Interest

Employees are shall at all times exhibit loyalty to the people and commitment to the mandate of the company. Employees shall not engage directly or indirectly, in any acts that would impair their official duties, run counter to the objectives of the company and results in undue personal benefit or advantage on their part or in the part of their relatives. Employees are not allowed to seek additional employment or engage in other undertaking outside the company that prejudices in any manner of his performance of official functions or undermines the interest of the company.

An MC from finance further clarifies procedure for COI. COI is part of new corporate governance rule issued by SEC

Usage of electricity/Cost Reduction

Employees must be careful about the cost spent in for the electricity. Never use electricity in vain. Whenever the office is not in use, turn off the lights and the air-conditioner. Employees must turn-off the computers whenever not in use furthermore, they must follow the schedule on when to open the air-condition units (9:00 a.m. to 5:00 p.m. only). Faucets must be turned–off whenever not in use to conserve water.

Job Rotation

The job rotation of an employee from one SBU to another or one position to another is considered justified in the interest of the business and the employer rather than disciplining nor constructive dismissal. No employee may, therefore, refuse any order of rotation otherwise the employee will be subject to disciplinary action. It is considered an act of insubordination and therefore subject to immediate dismissal

BENEFITS

1. Maternity Leave

Maternity benefit is advanced by he employer to qualified employee in full within 30 days from the date of filing of maternity leave application, to be reimbursed by the SSS upon satisfactory proof of payment and legality thereof. Employee is entitled to sixty (60) days maternity leave for normal delivery and seventy eight (78) days for caesarian delivery. Maternity leave benefits shall be paid only for the first four deliveries.

Note : No filing of maternity leave application and maternity requirements no reimbursement

2. Paternity Leave

Paternity Leave of seven (7) days with full pay to all married male employees for the first four deliveries of the legitimate spouse with whom he is cohabiting. The seven days may be taken before, during, after the spouse’s delivery provided that the days off should be availed not later than sixty (60) days after the date of delivery. The employee should notify his employer as soon as he finds out that his wife is pregnant. He should also tell his employer the expected delivery date of his wife. Employee should file notification form in this regard and attached his marriage certificate. The Paternity Leave may also be used in the cases of miscarriage and abortion.

3. Bereavement Leave

All employees permanent or contractual whose immediate kin die (parents, spouse, children) shall be entitled to paid bereavement leave not exceeding four (4) days.

4. Sick Leave / Vacation Leave

All employees who are one (1) year and above shall be entitled to 7.5 paid days vacation leave and 7.5 paid days sick leave.

Vacation leaves availment are based on a master plan that is submitted at the end of the preceding year.

Vacation Leaves are automatically availed of the employee on his birth day. However, he must still fill-up the leave form for the purpose of notification.

To avail of sick leave, the employee must submit proof of his hospitalization and medical care. Employees cannot avail of leave or LOA thru text / e-mail / phone.

Meal Allowance (for upgrading, subject to certain conditions)

Employees who are L1 and above are entitled to receive a meal allowance of Php 150.00 per week or Php 25.00 a day. Those who are in the branches are given Php 150.00 in cash which is incorporated in their salary. The meal allowance is not part of the compensation and not subject to withholding tax as per comprehensive Tax Reform Program Sec. 32 B 7H.

Rice Allowance (for upgrading)

The Rice Allowance is given to those who are L3 and above. Every quarter, each is allotted with Php 800.00 for the purchase of one (1) sack of rice. The difference in the actual amount of one (1) sack of rice will be shouldered by the employee. Therefore, if one (1) sack of rice cost Php 1,000.00 the employee will shoulder Php 200.00. (subject to review and upgrade) 12/11/2013

Health Insurance < for future implementation>

The Health Insurance is an in- house health fund that provides health benefits to its members at the same time. It is also act as a savings fund for the employees.

The amount received by an insured or his estate or other beneficiaries are not subject to withholding tax as per the fringe benefit tax rule of the CTRP.

Who can join : Regular employees 6 months and above

How : Fill-up Health Insurance Application Form and it must be signed by the respective Managing Director in order for them to be a member.

Paying Period: Five (5) years only

Plan Units

A 10

B 7

C 5

D 3

Dependents: For married employees

Legal spouse up to 60 years of age

Legitimate / Legally adopted children

One (1) year old up to 21 years and unmarried

For Single employees

Parents up to 60 years old

Brothers and sisters up to 21 years old and unmarried

First degree nephew and nieces up to 21 years old and unmarried

Maximum of Two (2) dependents per employee

Monthly contribution of Ninety (90.00) pesos each.

An employee after paying that period that is after Five (5) years shall be entitled to full term medical expenses fund up to 100,000.00. The amount will vary on the type of plan.

Plan FTMEF Amount

A 100,000.00

B 70,000.00

C 50,000.00

D 30,000.00

Should the employee wish to withdraw his fund in cash, it will only be 70%. The remaining 30% will remain to the Health Insurance fund. The employee even after resignation may have the option of leaving his Health Insurance Fund and withdraw the same when he reaches the age of 60. The employer – employee sharing is 70 -30.

The full term fund shall be used for the cost of health services that may needed by the employee. After all the available full term fund is used, the Health Insurance shall no longer be liable for the excess cost.

Provident Fund <for future implementation>

All employees and officers of the company and its affiliates who stays on the Group of Companies for a minimum of one year could be a member of the provident fund.

Members of the fund shall authorize the company to deduct from the monthly payroll the following contributions:

A. Employee : 2%

B. Employeer : 5%

Employers who failed to remit the monthly contributions shall be penalized by 2% per month (add-on)

13th Month Pay

All employees (except daily workers) are receiving 13th month pay from the company. This is given during December but not later than December 24. Those who are resigned and whose contracts ended can still receive their 13th month pay, which will be computed on a pro-rata basis.

This is based on basic salary and excludes allowances

13th month pay is not subject to tax provided that it does not exceed thirty thousand pesos (Php 30,000.00). This is according to comprehensive Tax Reform Program Sec. 32 B 7E.

Mid-year Bonus

Employees may also receive a mid-year bonus every month of June. This is added monetary benefit which depends on the direction of the company/management or on the performance of the company for the first semester. (subject to ROI and profitability of company) However, this is subject to a qualifiers like length of the stay of the employee in the company and other no Class C and D offense.

This is based on basic salary only and excludes allowances

SSS HDMF and other salary loans (12/18/2013 added by JUS)

Employees are encouraged to spend within their means, and avoid needless loans. Monthly amortization of loans discourage employees because of lower take home or expendable income available for their normal consumption. Thus HR and management will support/endorse SSS loans and other loans provided: "the net take home pay is not less than 50% of the total gross salary"

Withholding tax

Under the provision of CTRP of 1997, certain benefits are called de minimis. It provides that allowances: living, meal, rice, 13th month, leave benefits converted to cash noth exceeding P30,000 per year are not subject to withholding tax. Thus all the allowances received by the employees to see if they are within or beyond the P30,000 limit. Those exceeding are subjec to taxation. Some employees prefer that portion of their salaries are treated as allowance

Incentive Mechanics

The company has provided incentive mechanics for employees who have performed their duties and have meet the organizational objectives, The following are the qualifier for the incentives.

1. No Class C and D Offense

2. At least three (3) months in the compay

3. No more than three absences during the incentive period

Income derived as reward are exempt from tax subject to the de minimis provisions. All in excess must conform to the provision of the tax code

Travel Allowance / Cost of Living Allowance / Additional Allowance for ACMO / Committee Head Allowance

Those who will be traveling or be assigned to work places other than their place of origin will be entitled to Three Thousand (3,000.00) living allowance. (Therefore, assignment than their place fo residence shall be avoided) For those employees who will have Official Business with HGMP Branches, they will receive a travel allowance: for Officers, Five Hundred Pesos (500.00) for overnight per day <P250.00 for day visit) and for Rank in File they will receive three hundred pesos (300.00) per day. (P150. 00 for day travel only and P300.00 for overnight). The employees shall be entitled to salary on travel. but reasonableness of length of travel shall be observed. The said allowance shall be disbursed on the basis of an approved travel notice and required reports

For the Rank in File employee who assumed the position of Acting Chief Marketing Officer / Functional Head without having through formal promotion, they will receive an additional allowance of One Thousand Pesos (1,000.00) to be incorporated on their salary every 15th and 30th of the month.

For employees who are appointed by the management to assume the position of Committee Head will also receive and additional monthly allowance provided that they will submit committee accomplishment reports every 15th of the following month; for Committee Chair, one thousand pesos (Php 1,000.00) and for Vice Chair, seven hundred pesos ( Php 700.00).

PERFORMANCE EVALUATION

Bereavement Providers, Inc. recognizes the hard work, dedication of each employee through Quarterly Performance Evaluation. Employees are being given the chance to be promoted 4x in a year provided that they will meet the targets set by the company, they will submit the basic requirements like 3 book reports, 12 suggestions for FT / BT positions, at least 3 PDCA / SDCA for competent positions and minimum of 90 things learned, the employee must also passed the examination that will be given by the Chief Marketing Officer, Functional Head, over all rating must be at least 90%.

New staff must have Performance evaluation once evey 3 months during the 6 months probationary period and every semester thereafter.

Memorandum on career path, published on the pages form part, corporate plan,administrative plan are part of the total system for goal setting and rewarding the doers

SALARY SCALE

The entry level salary of the employee is higher than which is prescribed by the law in specific area. This is to make the salary of employee more competitive and attractive to other applicants. The salary scale of the company is divided into two category: the Routinary and the Technical Level. Each SBU has its own salary scale based on the regional area they belong.

Salary scale is under a constant review and upgrading (subject to upgrading as of 12/11/2013

BEREAVEMENT PROVIDERS

GENERAL POLICIES

A. BUSINESS PHILOSOPHY

Our culture /philosophy for the whole business group.

1. A business can only prosper if it does well for most of it stakeholders.

2. A businessman’s primary duty is to make his business productive and wealthy; only then can share wealth with stockholders, employees and community.

3. A businessman is the stewards of the Good Lord’s bounty so that he can give job and employment to many. If a businessman does this, his business will grow and grow.

4. A businessman when he is a prosperous must set goals like finding ways to achieve peace and harmony.

5. We must constantly reinvent the business and ourselves so that we will stay fresh and young always.

6. Business is about achievement, excitement and celebration.

7. There is no substitute for hard work. It is everything in business. It is the highest form of prayer.

B. TYPE OF BUSINESS WE ARE TO BE

1. We should at least be in high margin low volume business, or low margin but high / volume demand.

2. We would like to be in business opportunities that complement our competency.

3. Low tech, low risk business like finance, insurance, real estate trading, are still the best in the Philippine setting.

4. We would like to be in priority area business, set by government but when there is minimal government intervention / flip flopping.

5. If we are to be in business that is risky, we enter small in a structure where exit can be easy and losses can be minimized.

6. We would like to be in nationwide in our life time, our minimum goal is to reach ASEAN territory and PACIFIC RIM in 25 Years.

7. We shall be in business where we have competitive advantage.

C. BUSINESS STRUCTURE

1. We like small, simple entrepreneurial business units, but with strong central control.

2. We will remain in highly productive business enterprises. We will spend out/ exit GP/ productivity business, or where we do not have competency.

3. We will spin-off specialized group as Finance, Construction and Design to have focus and economies of scale as a way of focusing of competency.

4. We will share resources whenever we can to reduce costs.

5. Our business structure and organization will conform to the objectives and strategy.

D. CUSTOMER SERVICE

Background – A business is an organization that creates customer.

1. We must not only serve the customers very well; we must delight them.

2. Marketing is all about finding customer needs and satisfying that need continuously better than competitor.

3. We must listen to customer via market research, focus groups one on one, person, and face to face contact.

4. We must have superior to customer service. We must measure the level of satisfaction of customer and advantage to our competitors.

5. Our sales staffs should be empowered to solve customer problems / complaints. They should have personal relations with customer.

6. Have commitment to the customer, under promise over deliver.

7. There are no holidays, weekend and after office hours when it comes to sales and customer service.

8. Value the golden moments – the moments of contact of customer:

· Telephone inquiries

· Tripping

· Closing the sales

· When they make monthly payments

· When they complain

PAMPER THEM – like Queen and King

9. Only satisfied customer can guarantee job security. Only the customer, not the company. To be assured of job security we must continuously satisfy the customer.

10. Managers and officers must visit/ talk to the customer. They must also appraise constantly of changes of customer wants and needs of their problems and trends and competitive action.

11. We would look at computers, IT, WEB, WATS, voice mail so that our customer service nationwide from our customer can access us and we can serve them better.

12. We would like to win award for excellent customer service nationwide from our customer in the next 5 years.

13. We will train and motivate and reward our sales staff so that they will be energized enthusiastic and excited about customer and customer service.

14. We will spend some amount on awareness (ads promo) but we will deliver durable, high value, beautiful, quality products. There is no substitute for a good product backed-up with reliable service that satisfies the customer – not good and or memorable promo.

15. We will constantly seek better ways to serve our customer, improve our product and capability. Good is never good enough always. Competitors never rest/ sleep to beat us. Customers need change.

16. A create exciting top of the line world – class product/ projects.

E. MANPOWER DEVELOPMENT

The knowledge and good strategies for excellent business are available to everyone. However some companies are successful, the others are not. The reason? The difference lies in the attitude and competence of its workforce. The present and future of the company depends on effective and efficient manpower development.

1. Hire only the best. Hire people with the heart for business, the company and its culture. We must recruit people from colleges. We will hire senior executive only when necessary.

2. Promote from within.

3. Spend a lot of time and money on training and development.

4. Promote people based on skills, output and attitude.

5. Everyone should be made aware of his responsibility and that the success of the company lies in any body’s hand.

6. We should make everyone a leader. The HGMP group should be a source of business leader in the next five years. Avoid spoon feeding and de-emphasize command and control system of management.

7. The seniors must be untiring and unselfish in coaching and training the juniors.

8. Those who do not conform to the Unisun culture must continuo their career elsewhere.

9. We shall be fair with our people generous rewards for performance; disciplinary action for those who will render unsatisfactory work.

10. We shall care for our people and provide them with the best in compensation and benefits including ownership of the companies.

11. We shall create an environment for growth development, enthusiasm and excitement for our people to be excellent worker.

12. We shall win an award, innovation and excellence for employee relations.

13. Recruitment and manpower development shall be centrally controlled/ measured.

14. We shall generously spend for constant vigorous manpower development and training.

F. CATALYST

1. Creative ideas must be allowed to grow. Only right ideas not the right person with rank and authority shall be reproduced.

2. Job rotation is a part of culture to enable us to accept changes.

3. The following are catalyst for change –

· Workshops/ Seminar

· Suggestion System

· GMM

· Incentive System

4. There must be an open line so that new ideas will reach the top management.

5. Outing, Sports events, seminars, retreats, book reading are part of renovation and self renewal.

G. INFORMATION AND HUMAN AID

Leadership and supervision –

1. Strategies, operating plan, objectives and job description, of superior will be carefully workout together and agreed upon. There must be always commitment to objectives and action plans in meeting, memo and other what to do next communication.

2. Supervisors will spend 30 – 50% of their time and motivating staff. Training is an activity that is highly leveraged and that has high ROI and productivity.

3. Leadership is always doing by example. It is everything, the only one that works. It accounts for 40% of the bottom line.

4. Leaders must be ethical and honest

a. He must not be egoistic nor alcohol.

b. HE must not be petty and must put company welfare above everything else, he must not engage in petty quarrel or gossip.

c. He must remember that his behavior affects others.

5. Leaders must be above all respected not just liked. Efficiency and effectiveness must be observed always.

6. Failure of subordinates reflects failure of the leaders. Leaders must prevent failures of subordinates by careful selection, training and supervision.

7. Leadership must be promoted at all levels.

8. Leaders must care, respect and recognize the good work of their subordinates.

9. Leaders must develop understudies.

10. Leaders should devise effective, focused practices through meetings, memos and other form of communication to –

a. Inform.

b. Know what is happening.

c. Get things done.

11. There is an equal chance for family members and non – family members, professionals to be promoted. Professional manager employees will enable the group to sustain its growth momentum.

12. HGMP group business leaders shall be well compensated and share in ownership of select companies.

13. Prospective HGMP business leaders shall be the best in management and leadership training.

14. We shall manualize our procedures, job description to facilitate and aid our employees.

H. PROCEDURES/ SEQUENCE

Background: Time is an important resource. Time, unlike other materials, money and manpower (Which is replaceable) when lost is lost forever. Therefore time should be utilized well and not wasted.

EFFECTIVENESS – Doing the right things.

EFFICIENCY – Doing things right.

An employee might do things right but if it is not THE RIGHT THINGS, and then all is wasted. e.g. an efficient employee might type 100wpm. But if he does it when there is a line of 50 angry unattended waiting customers, he is ineffective. To be able to plan, implement quickly, train and organize for quality processes should be analyzed, catalogued and improved. If we just focus on results without regard to procedures, we will have products and service with spotty quality.

1. Critical company processes involving customer contact and services shall be watched and improved constantly.

A. Delivery of documents: CTS, DOS, TCT and TD.

B. Interments.

C. Handling complaints.

D. Handling customer complaints.

E. Receipt of payments: DP/ PMT.

2. World class best practices shall be observed always 7S, Kaizen, TPM, VA/ VE cost Reduction and QFD and suggestion system.

3. Procedures shall be documented. Such procedures shall be visible, updated by suggestion system, are visible to employees and consulted always. Such procedures shall be constantly improved.

4. Records of critical company operations are to be maintained and must not be lost.

5. Outputs of procedures maintenance are quality, cost delivery and safety. Quality should be a priority and not be sacrificed.

6. Finance, HRD, processes, technical is to be centrally controlled. Marketing and sales are decentralized.

7. JD, processes, cost, cash flows, budget, corporate plans are to be prepared, received, updated, observed/ followed and improved always. A central staff shall be in place to monitor these items.

8. Status of company operations: Marketing, Finance (P & L and cash flow), cost shall be monitored real and prominently displayed to motivate stakeholders.

9. We must be action/ solution oriented, be proactive, rather than reactive. All problems are solvable, buck passing/ alibi shall be avoided. We minimize paper shuffling and politics. We shall train our employees on problem solving.

10. We minimize paper shuffling and politics.

11. We shall train employees on problem solving.

12. We shall invest machinery and training to improve productivity and reduce cost and expenses.

13. We shall attain world class status in productivity and quality in the next five years.

14. We shall communicate these concepts on productivity, quality, and kaizen through news letter, group meeting committee meeting and bulletin board.

15. We shall train and reward generously and continuously follow to the above practices.

16. Each employee, officer is responsible to learn, remember and implement processes/ procedures assigned to him He alone and no else.

17. Mastery of knowing and implementing procedures is one of the basis for promotion.

18. Incumbents in the job must be involved in planning, improving processes and job Description/ Module.

I. DEALING WITH SUPPLIERS

We now live in a borderless environment. The suppliers and the company seamlessly interface with one another to serve the customer. Partnership and alliance with suppliers is now necessity.

1. Suppliers must not be chosen on the basis price alone but on quality and delivery as well. We have to trust our suppliers and treat them fairly – no kickback, pressure and very delayed payments.

2. Suppliers can and must be involved in planning products and improvements. They can save a lot of time and effort for us. This process creates high involvement for them.

3. Suppliers must be allowed to share in the prosperity of growing business – volume can be increased but cost can be reduced and quality must be improved.

J. ENVIRONMENTAL CHANGE

The world as we know it is in constant change. We have to change before we have to. “Change when it isn’t broke” is now irrelevant. We must prepare and adjust for a changing environment. Only fools react to changing world in the same way. “When it rains, open your umbrella” is easier said than done when it comes to adapting to a changing world. Captains to a successful business fail to see the weather outside, fall asleep in their job only to find the company sinking.

1. We will network with nationwide business, association, chambers and trade groups to effectively lobby vs. counter – productive regulation and government practices / bureaucracy.

2. We will maintain security to protect the company, its officers and employees from threats, damage & injury.

3. We will in business segments / areas when there is government preference, little control and political backing / intervention is unnecessary.

4. We will customize business operation to local taste preference. “Think GLOBAL and act LOCAL.

5. We will capitalize on opportunities of rapidly and shrinking changing world.

6. We will not be the first nor the last on capitalize on latest technology to improve our business.

7. We shall have the communication means/ channel to enable top management to spot trends and to react accordingly. Top and senior official should proactively know the environment and spot the trends so that the enterprise will be able to react early on.

8. We must learn lessons from the past to avoid swindlers, bomb threats and flood.

9. We must ready to harvest unproductive product and services that exhaust our resources and tire our personnel.

K. PLANNING FOR THE FUTURE

1. A businessman must always think of the future. His duty never stops. While walking on the ground, his head must be above the clouds and near the star. The business today is the result of yesterday plan. In due time the present will be the past and will be outmoded. To make the present forever young, it has to be planned and thought of by planning for the future.

2. The company will hire and train for the future. Every SBU and the group will include in its corporate plan COMPETENCE BUILDING AGENDA.

3. Planning for new projects/ product improvements is continuous and never ending process.

4. We plan for long term. Short term profits may be sacrificed in favor of long term but bigger profits/ gains.

3. If we have opportunity to take on big projects where risk can be shared, we will take on this.

4. Our minimum ROE rates shall be inflation rate plus 14% otherwise we don’t take the project expansion. Low ROE non – profit venture will be taken only if this strengthens our presence/ corporate strength.

5. We shall have R & D and KAIZEN. Continuous improvements on a daily incremental basis are the name of the game.

COST REDUCTION MEASURES

OBJECTIVES:

To define the policies regarding the implementation of effective cost reduction measures.

POLICIES:

OVERTIME

· The nature, need and urgency of work to be done shall be determined.

· The manager shall approve the authorization slip and check the time card to ascertain that only the approved time is paid.

· The rendering of overtime work shall only be authorized under the following.

· Beating the deadline.

· Updating the backlogs.

POWER, LIGHTS & WATER

· All lights in an unauthorized working area should be switched off.

· The air-conditioning units should be switched off after office hours. <if solar aircon works, we invest>

· All electrical equipments should be unplugged after office hours.

· The sewerage systems shall check at least twice a month any leakage in the water systems should be reported immediately.

· The monthly kilowatt consumption shall be monitored. Likewise, the cause of any material increase shall be evaluated. <We have solar pv installation>

· As much as possible, overtime shall be limited up to 6:30 p.m. (office personnel), except when there’s an important job to finish.

· Turn off PCs, monitors, printers, copiers and lights every night and when not being used. If you can turn off the whole computer. Turn off the monitor and printers.

· When purchasing PCs, monitors, printers, fax machines and copiers, consider ENERGY STAR models that “power down” after a period of inactivity. If appropriate, use laptop computers they consume 90% less energy than desktop computers.

· If appropriate use the ink – jet printers – they consume 90% less energy than laser printer.

· Replace incandescent light bulbs with compact fluorescent light bulbs. Fluorescent lamp can give the same amount of lights as incandescent bulbs, and replacing just half of your light bulbs with CFLs can reduce your lighting energy use by up to 10 times longer!

· Consider removing excess fluorescent light and installing reflectors. Turn off nonessentials and decorative lighting, especially in unoccupied areas.

· Lower the height of light fixtures to increase usable light. Color code or mark lights switches and circuit breakers that can be turned off when not needed.

· Install motion detectors or dimmers to control lighting in frequently unoccupied areas, such as restrooms.

· Install more efficient security and parking lot lighting – high pressure sodium fixtures are more efficient than metal halide, mercury vapor, fluorescent and incandescent fixtures. < Now led or induction lamps>

· Install time clock or photo electric cells to control exterior lighting, advertising sign lighting and some interior lighting.

· Rewire restroom fans to operate with the lights.

· Paint dark walls and ceiling with lighter colors to maximize the effect of existing lighting. Dark walls require more power to produce the same amount of light.

· Maximize natural lighting by installing skylights or windows.

TELEPHONE AND POSTAGE

· Long distance calls and cable messages shall be facilitated only whenever communications through the courier system is unavailable.

· Long distance calls shall be restricted to very important matters to minimize the corresponding charges.

· The following points shall be observed whenever long distance calls are made.

o Items to be relayed through long distance call shall be listed down on a piece of paper.

o The calling party should standby when the call is connected to avoid waiting time.

o Any transaction, which requires confirmation or verification, shall be relayed immediately to avoid the caller from waiting.

o A logbook to record a long distance calls, with the following information, shall be maintained.

- Date - Purpose

- Name of caller - Duration

- Person called - Approved by

REPRESENTATION AND ENTERTAINMENT EXPENSES

· Representation and entertainment expenses hall be actual expenses incurred for the improvement of our customer service and for the public relation activities directly related to the promotion of business development.

OIL AND GASOLINE

· Start out slowly. A cold engine can burn up to twice as much fuel as a warm engine. And hammering on a cold engine could lead to troubles down the road. Take it easy for the first few minutes of driving until the engine warms up.

· Give yourself time Speeding burns gas a lot quicker than steady driving. Speeding is often as result of being in a hurry to get somewhere whether you’re late for work, school, a meeting or an appointment. Allow your self extra time to get to your destination and your can drive at a sage and efficient speed. It would help to listen to traffic reports that can give you an idea of the conditions you’ll face or situations to avoid.

· Consolidate errands. Plan out your day or week and the task ahead of you. Try to take care of all you errands in one trip rather than five. Once again, the warmer engine will burn less fuel than the cold engine.

· Cut down on extraneous weight. If you’re hauling that’s one thing. Or if you’re carpooling, that OK too. But if you have excess cargo in your vehicle, it may help to minimize the weight. If stands to reason that less weigh will amount for less stress on your engine, which means less fuel burned.

· Use the cruise control, that is, if your vehicle has it. Maintaining a constant speed puts less strain on the engine to conserve fuel. Use when it possible.

· Choose a gear. If you have a vehicle with a manual transmission, finding the optimal gear will save the fuel. When your engine is running quietly, it has found the right gear. Shift till the engine runs smoothly, usually at an RPM between 1500 and 3000.

· Be cautious with instruments. Some of the instruments in your vehicle can suck out some power. Sparingly use such instruments as rear window defroster, heater and especially air conditioner.

Normal headlight running the day can affect power as well.

· Keep windows closed. Auto manufactures aerodynamically designed the body style of every car to displace air for the least wind resistance. With your window open, this affects the aerodynamics, resulting in more wind resistance. This means your engine needs more power, meaning more fuel burned.

· Start the car and go. Get in to your car and take care of all your pre – drive rituals: light the cigarette, read your directions buckle up the kids, do whatever you do first. Then start the car then drive. For those in cooler climates, clear off your window before starting the cars. Again, a cold, idling engine will guzzle gas.

· Check your tire pressure. Tires that are low on air take more power to roll especially on turns. Keeping your tires at the proper PSI (pounds per square inch, which is labeled on the tire) specified by the manufacturer will save fuel. The more experienced driver may think about increasing the tire pressure. By doing so, the stirring will be lighter, how ever you will lose on over all handling. (use 38psi)

· Have your vehicle serviced regularly. Servicing your vehicle insure that is running in tip-top shape. Make sure the mechanic checks your filter. A dirty air filter will require more gasoline to get the right mixture of air and gas, wasting it. A dirty or clogged fuel filter will increase the burning of gasoline.

· Keep your car clean. It may sound stupid, but even a clean exterior can improve your gas mileage somewhat, though it may not be very noticeable. Dirt and other particles can cut down on the aerodynamics of your vehicle.

· Use rethreaded on company vehicles. Rotate tires on a regular basis to prolong tire life. Keep tires properly inflated, this saves energy and improves wear.

ECONOMY IN PAPER UTILIZATION

· Stationary

v Use both sides of papers for correspondence extending beyond one page. This applies to both original and duplicate copies.

v Use lighter weight paper for all stationary requirements. A number of companies have reduced letterheads from 20 pound to 16 pound stock.

v Provide half size stationery for short letters, memorandums, etc. By running the letterhead cross the short dimension rather than the long dimensions, about 50 percent more writing surface is secured.

v Use back of letter being answered for carbon copy of reply. This saves filling space as well as paper and eliminated the need for stapling.

v Eliminate extra copies of correspondence.

v Type or note answer on original letter of memorandum received and returned where no file copy is required.

v Minimize the need for formal memorandum for notices of meeting conference etc. by using the telephone.

v Use small printed letterheads instead of multigraphing regular letterheads.

v Use both sides of paper for bulletins, notices etc. prepare by mimeograph, multigraph or similar processes.

v Appraised the need for all duplicated material and discontinue any not fully justified under present conditions.

v Control closely the number of copies of duplicated materials prepared. Eliminate over runs and run off in smaller quantities and more frequently to minimize waste.

v Centralize responsibility for approval of all duplicating work with authority to prescribe quantity, size and quality of paper to be used.

v Reduce size of stationery. By reducing its letterhead from 8 ½ by 11 to 8 by 10 inches and buying mills runs of paper to accommodate the new size, one company saved 12 square inches of paper on each 7,000,000 sheets.

v Eliminate cover memorandums for transmittal of self – explanatory material. A notation directly on the material may served in place of a separate routing tab or memorandum.

v Substitute postal cards for letters where practicable. Single and double penny postcards have been substituted for letters, saving paper, carbon, envelopes and postage.

v Use absolute and spoiled paper and forms with a blank side for scratch paper, second sheets, rough drafts, etc. employees can be trained to save much of the material that normally find its way into the waste basket and use it for scratch paper. A folder on each desk in an effective way of assembling these.

v Use smaller size scratch pads and ration them more strictly.

v Reuse customer statements by pasting a small patch over the addressograped name and reprint.

v Eliminate monthly statements of accounts to customers where practicable.

v Adopt the army procedure of endorsement on the original letter rather than writing a separate reply. This has special application to internal correspondence.

v Use a narrow width adding machine tape whenever possible, double space only when required, break off tapes close to listing, put supplementary figuring and notations on reverse side of tape rather than using a fresh section and make sure that rolls are carefully inserted to prevent binding, wrinkling or tearing.

v Circulate memos, periodicals and reports, rather than distributing individual copies.

v Use voice or electronic mail, shared computer drivers, or post memos on a central bulletin board.

v Proof documents on screen when possible and teach employees to use print preview and spell check before printing.

· Envelope

v Use lighter weight and smaller size envelopes.

v Standardize on a smaller number of variables.

v Eliminate envelopes for internal and intercompany mail. Whether master envelopes are used, enclosure envelopes should not be necessary. Confidential letters can be folded and stapled or fastened with small label.

v On intercompany mail, leave envelopes unsealed so they may be reused.

v Save incoming envelopes in good condition for reuse. This applies particularly to large Kraft envelopes. F opened carefully; these will serve many purposes for housing forms, supplies, etc.

v Eliminate return envelopes from advertising mailings.

v Save incoming envelopes, open carefully, and use this for scratch paper. One company saves all incoming envelopes from advertising mailings.

v Eliminate the transparent window covering on window envelopes.

v Consolidate in one envelope all mail for one destination.

· Forms

v Carry out a form reduction and elimination program. Call for a justification of every copy of every form.

v Standardize and simplify on the physical specification to reduce waste in cutting and minimize varieties.

v Revise existing forms only when vitality necessary.

v Reduce the quantity and increase the frequency of ordering to minimize the danger of obsolescence and deterioration.

v Establish centralized control of all printed forms.

v Use blank back of obsolete forms for miscellaneous purposed.

v Pull ledger sheets for closed accounts and use the back.

v Eliminate cardboard backing wherever possible. Side banding may be substituted on many form printing orders.

v Minimize use of numbered forms and use mimeograph paper for all office forms.

· Filling Materials

v Reuse file borders, index holders and file guides. Revising and relabeling often permits such reuse.

v Salvage filing materials released through the wedding of active files for reuse.

v Survey inactive or dead file or locate material for more active use.

v Use the back of 3 to 5 inch. Index cads.

v Reuse the storage binders formerly destroyed.

v Question more strictly the necessity for filing material as a means of reducing filing requirements.

v Establish and reuse a cabinet for supplies. Designate a cabinet or a small room where students, staff and faculty can place unwanted supplies. Remind everyone to check the cabinet before purchasing new items.

· Waste Paper

v Provide for systematic collection, billing and sale of waste paper. Both utilization and price are improved where some method of sorting is employed.

v Waste paper may be shred and used for packing materials.

v Save and reuse cardboard signs and backing for forms and scratch pads.

· General

v Paper economy may be achieved by the reduction of margins, use of single space typing, circulating copies of correspondence rather than providing individual copies, encourage brevity in correspondence, reports and correcting errors on the original rather than rewriting of letters and manuscripts except where specially authorized.

v All periodic and special reports should be surveyed and the need for each one definitely established. Unnecessary reports not only waste paper but also time in their preparation and use. Reports justified under normal condition may have outline their usefulness, might be consolidated or modified as to frequency of issue or number of copies, or might be dispense with entirely as an emergency measure. Routing the original may serve in case of an individual copies. The exception method of reporting has economic possibilities.

ECONOMY IN THE USE OF OTHER OFFICE MATERIALS AND SUPPLIES

· Typewriter Ribbons

v Eliminate combinations red and black ribbons. Experience show that the red section is still often good when ribbon is discarding. Infrequency need for red characters is met in some cases by inserting a peace of red carbon or red ribbon behind the black ribbon. One company using combination ribbons uses the red means of equalizing its use.

v Turn one color ribbon at intervals to ensure full use.

v Alternate with two ribbons week by week to extend their life.

v Wind ribbon completely on one spool before leaving at night.

v Use reinks typewriter ribbons.

v Require empty spool and box to be turned on before new ribbon is issued. Spools and boxes are returned to supplier.

v Keep a card record of ribbon and other suppliers issued for each machine.

v Revive old ribbons y winding against a cloth damped in typewriter oil. An extension of life of 8 weeks was secured by this means in one case.

· Pencils

v Replace wooden pencils with mechanical pencils to effect longer service.

v Use harder grades of lead to increase life.

v Reduce the number of varieties and grades of pencils issued.

v Keep pencil sharpeners repaired. Dull and inefficient sharpeners chew up a lot pencils.

· Carbon Paper

v Salvage one time carbon for use with teletype and tabulating forms. Some companies use this in lieu of regular carbon paper where only on or two copies are required.

v Prolong the life of carbon paper through care in handling a use. Issue in smaller quantities. Prevent wrinkling and tearing in storage cabinets and desk drawers.

v Turn carbon paper frequently. By judicious placement and trimming, all space in the carbon can be used.

v Where multiple copies are required, put used carbon on first copy and new sheet at the back.

v Provide for central examination of carbon paper before disposal to ensure full utilization.

v Print instructions for proper handling of carbon paper on the wrapper in which it issued.

· Clips, pins, staple wires rubber bands etc.

v Remove and reuse all clips, pins rubber bands and other fasteners from material before filing and from all materials weeded from files.

v Replace clips and pins with staples. Staples use for less metal.

v Use paper fasteners for metal staples.

v Do not use several rubber bands or staples where one will do.

v Issue suppliers more frequently and in smaller quantities to minimize loss and deterioration.

v Salvage obsolete rubber stamp.

v Use string in place of rubber bands. String typing machines may be employed in this connection.

v Use paper pads and gummed strips for rubber bands. One company saves the business reply envelopes it receives, opens them and cuts them into strips with a gummed section one each one to use for binding papers.

GENERAL

v Provide for a through inventory of all office supplies on hand and arrange for the return of surplus stocks. A 15 minutes inventory of desks in one company resulted in finding about a month’s supply of paper, obsolete forms, etc.

v Institute a periodical follow up for the return of unused and surplus supplies to store. Some companies provide for this monthly.

v Put more definite restrictions on the issuing of supplies by requiring written requisition, formal approval of superior, etc.

v Substitute new products that will economize on critical materials wherever possible.

v Simplify and standardize all office supplies to reduce number of varieties and permit purchasing in larger quantities.

v Provide for frequent checking of wastebaskets to locate useful practices and bring up economic suggestion.

FIELD OPERATIONS

· Canvassing/ Procurement of Materials

v There should be a canvass of construction materials to reduce the cost of materials or secure a superior material with no change in cost. (At least 3 canvass> Only Class A and B materials to canvass. Canvass is done at least once a month

v Standardization and weeding out of obsolete materials just be done to minimize the number of items carried in inventory.

v Purchasing procedures must be observed such as:

a. Requisition from production department. <MRF>

b. Selection of suppliers. <Prequaflification and canvassing>

c. Issuance of purchase orders.

d. Receipts of materials from suppliers.

e. Quality inspection of materials from suppliers.

f. Checking of supplier’s invoices.

g. Issuing materials to the using.

v Take advantage of the large volume discounts upon purchase of large quantity of materials.

v Request for price quotations and conduct negotiation for materials required.

v Maintain a regular and frequent inventory of construction materials as a check on the physical goods and perpetual records.

v Pre-numbered withdrawal slip must be issued for every release of construction materials.

v Proper handling of materials must be observed. Materials are wasted through the receipt of such materials itself, pilferage and pure wastage.

v Materials should be ordered as needed and provide for reporting of damaged materials on hand.

v Gather all scattered aggregates (gravel and sand) in their respective places.

v Materials that require costly weather protection must not b stored longer.

N.B: We must smartly negotiate with suppliers.

· Equipments/ Tools

v Small tools like spade, rake and other tools should be properly marked as property of UNISUN and observe proper use that tools.

v Keep the equipment operating near its maximum capacity to provide the larges possible benefit.

v Bulldozer works and grading should be schedule on proper weather condition.

v Grading only those areas going into immediate construction, as opposed to grading the entire site helps immediately in controlling erosion.

v Labor cost is saved by seeing to it that laborers are productive.

v Use the right king of the equipment for each job.

v Make sure operators are familiar with each piece of equipment.

v Set up maintenance program. Good maintenance extends equipment.

v Planning of work must be done so that there will be full and proper use of equipment and machinery.

v Inspect equipment and machinery to keep them and good conditions and to prevent breakdown.

v Avoid unnecessary large and powerful equipment from small work.

v Protect idle machinery from weather, dust dirt, rust and others.

v Maintain the cleanliness of every equipment / tools like having periodical cleaning.

v Make needed repairs promptly to avoid delay of work.

v Avoid other use of small equipment/ tools for large work.

v Avoid repair for equipment/ machinery that would scrapped that may cost more than the new equipment/ machinery.

v For one time use, you can probably rent the tool from your local hardware store or a rent all outlets.

v Consider length of warranty and availability of repair services when purchasing equipment.

v Purchase products that do not need batteries or do use solar energy.

· Materials Handling

v Use the lowest paid workers to haul materials.

v Proper mixture ratio must be observed when it is done manually.

v When aggregates are screened, the bigger aggregates must be use for other mixtures.

v Cement bags breakages should be avoided because it reduces the usual volume.

v The site must be well guarded to prevent theft of materials.

v Concrete pipes should be dumped at the proper place to avoid breakage.

v Cutting of steel bars must be accurate to minimize excess.

v Scattered nails should be collected for another use also straightened the deformed ones.

v Proper cutting of GI wire for use.

v Accuracy of aggregate mixtures must be followed for each phase of work.

Transport, double handling of materials costs money. (Transport is first letter of TIMWOOD - causes of waste)

· Supervision

v Workers must be guided to avoid repetition of works.

v Proper planning must be done to avoid workers waiting between jobs or waiting for materials.

v Knowledge of what constitutes a full day’s work.

v Must insist that tools, supplies and portable equipment be kept in proper places.

v Must see to it that men or workers be supplied with proper tools and equipment for every job.

v For economical purposes, there must be just enough men to for every phase of work.

v Should enforce workers to work on time.

v Not to allow men to get the habit of talking or any delay on the job.

v Be quick in right decisions and be prompt with reports.

v Encourage workers to offer suggestions.

v Listen and comments when workers offer techniques.

v Organize time and work to minimize confusions.

v Read and study business aspects.

v Take interest in foreman’s meetings.

v Paying attention to workers’ health is possible cause of spoiled work.

v Give workers the right discipline to encourage good quality work.

v Must have the ability to trace defective work to the men who did it so that it can be corrected.

v Must know the right kind of materials to order, following the specification.

v Must analyze workers ability to see to it that they are qualified with their work.

v See to it that materials are piled and stored properly.

v Never allow workers to use oil or other tools personal use.

v Do not let defective materials go thru as standard.

v Must have a control of withdrawal of materials to prevent loss and theft.

v Must instruct men of proper operation off machineries.

v Avoid to strict too lax enforcement of discipline.

v Fulfill the promises to workers.

v Must be able to get along with the different attitudes of workers.

v Never criticize one worker before another.

v Explain correctly management’s real aims and policies to workers.

· Manpower

v Workers must be healthy and strong to contribute full accomplishment.

v Accept new workers and kindly helpful manner to give full production for the business.

v Must be well instructed and be oriented in each worker to obtain efficiency.

v Impress worker the necessity of full days work and what it consist of.

v Selecting men with proper qualifications for work to be done.

v Guide new learners and give them extra attention.

v Create an atmosphere wherein other workers will show a friendly and helpful attitude to new ones.

v As much as possible explain in details about the work to be done.

v Be interested in workers’ progress in personal affair.

v Attend to workers’ ability and temperament in assigning work to him.

v Must have clear study of men as individuals to obtain their best efforts.

v Keep a man in a job where he is physically or mentally suited.

v Give due considerations on problems affecting wages and working conditions.
v Workers must have correct and complete tools and materials to finish his task/job

· Drainage Pipes

v Embed concrete at the desired excavation to protect it from vehicles or heavy equipment.

v Just put the necessary collaring.

v Put unused pipes at the proper place.

v Choose or select pipes of good quality for longer use.

v Protect pipes from breakage by preparing foundations; sometimes put sand at the bed.

· Rip – rapping

v Gather escombro at the site in addition to ordered materials.

v Proper mixing of concrete must be followed.

v Place the necessary borders at the foundation to attain strength, as better alternative to observe cost cutting.

v Avoid unnecessary steel bars, vertical or horizontal.

v Careful placing of escombro is a must for a job well done.

· Landscaping

v Compost all organic waste streams and use in landscaping operations.

v Consider compost as the natural alternative to fertilizers and alternatives to using pesticides.

v Reuse plant containers.

v Use plants that require less pruning and use native plants whenever possible.

v Choose plants that fit into the space available to avoid trimming when updating or developing a landscape design choose slow growing species and evergreens to reduce the production of plant debris.

v If using turf, choose dwarf or other slow growing varieties that require less water.

v Incorporate “Grass cycling” into your lawn care. Leaving grass clippings on a lawn can significantly reduce the waste volume while conserving soil nutrients and saving fertilizer costs. Use a mulching mower to cut grass into smaller pieces, thereby allowing the clippings to decompose faster. Regular mowers can be retrofit with mulching blades to further cut new equipment costs.

v Composting leaves and branches along with grass trimmings and other organic matter will create a high nutrient soil additive used for landscaping.

Concrete Pavement/ Right of way

v Use proper mixture of materials.

v Use box with right dimensions to economize materials.

v Be sure to collect wooden forms for another use.

v Wait for proper curing period before any vehicle/ equipment pass at the pavement.

v Use only necessary steel bars most especially at the joint.

· Building Construction

v Excavations put only enough workers for his phase of work. Economy can be seen thru early accomplishment.

v Use specified size of concrete hallow blocks.

v Avoid inaccurate mixture of aggregates for block laying.

v Mortar must be estimated near accuracy to prevent other exposure thus eliminating waste.

v Use enough water for pouring of concrete most especially beams and columns.

v Form must be simple and economical, designed in such a manner that they may be easily removed and reassembled without damaged to the concrete.

v Collect forms and scaffolding for another use.

v Formed lumber should be free from loose knots and other irregularities that may be reproduced by the concrete the joint of wood forms between span if possible, should be avoided.

v Wood forms are oiled or greased to prevent it from absorbing the water in concrete, thus avoiding selling and warping of forms.

v Prefer crude oil for use for it is cheaper.

v Avoid extra cut length of wood that would ultimately become waste.

v Provide only enough splicing for every joint for vertical and horizontal reinforcement.

v Avoid extra cut length of steel bars, which will ultimately become waste.

v Provide only enough allowance for G.I. wire to avoid waste.

· Reinforced Concrete Tank

v Avoid inaccurate measure of aggregate mixture for block laying.

v Avoid addition of cement by worker to mix mortar not applied or used in due time causing over exposure of the mixture.

v Avoid waste during installation of hollow blocks and extra mixture of mortar in the afternoon after working hours, which usually are dumped in a certain corner of construction site.

v Have wise use of nails and G.I. wires.

v Collect from lumber for another use.

GENERAL

v Purchase precut materials like foam core panels and floor trusses to reduce waste.

v Reuse materials such as siding, interior trim, doors and framing wood hardwood floors, bath fixtures.

v Design floor plans to make efficient use of whole 4’ by 8’ panels and standard limber lengths; design to make efficient to make standard lengths of heating duct materials, pipes, wiring siding and gutters.

v Consider design for disassembly where possible as an alternative to demolishing the structure when the time comes; easily savaged building materials can mean future materials sales or valuable source of materials for volunteer organizations.

v Choose to extend the useful life off a new or existing building. Designing with higher quality more durable materials extends life of the structure and allows easier remodeling, preservation or conversion.

v Identify which materials you can recycle early in the construction process such as cardboard, metals pallets/wood, concrete, bricks, drywall and shingles. Metals such as aluminum and copper are valuable and metal recyclers often pay for these materials. Collect all metals such as pipes, wiring, steel beams, iron bars cast irons bathtubs, etc. for recycle.

USE OF MODERN TECHNOLOGY AND INNOVATION

Our staff are expected to be updated and well abreast on the following:

1. Gardening

2. Office decor

3. Beautification

4. Building technologies

5. Energy and energy conservation

6. Formworks

7. Building materials

8. Interment processes and practices

9. Memorialization

10. IT

11. Transport, interment equipment, office equipment

and are expected to research on the same and adopt/apply the same in workplace:

1. to sell more

2. serve the customers more

3. save money and materials

4. Be better than the others

3 comments:

Holy Gardens La UnionDecember 16, 2013 at 7:59 AM
Employees handbook will serve as our basis or guidelines on being employees of our company. It is one way of reminding us of our roles and responsibilities that we need to perform or accomplish.

Rocel Cariño
MT-HGLUMP
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Holy Gardens La UnionDecember 16, 2013 at 9:00 AM
Employees handbook is a guide to aid us in understanding our rights and obligations and also to assist us in avoiding needless conflicts in our employer/ employee relationships.

Noemi J. Espiritu
css-hglump
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Jorge SaguinsinDecember 18, 2013 at 6:34 AM
How about the others
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1. One of our beliefs is learning. It pays that you learn more to do more Just to survive you have to learn how forage in a forest or raise your food, catch prey

2. In order to discharge your job well, you have to learn your admin plan the process flow and standards.

3. To keep up with changes, you have to learn and read. There is no other way

4. signify that you have read by putting your name on this comment box. Every staff must: post the name on this comment box, or like, agree/will do. Your registering on this comment box is being graded under communication. Observe RRURAC: Read, Reflect, Understand, Realize (apply to reality) Apply, and Check (if it works)
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Read the posts on this site every AM talk. Many problems arise simply because people do not know what to do, because they did not read this site

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Communications Center for Holy Gardens

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December 11, 2013

Employees Handbook V. 2 revised December 11, 2013

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