January 30, 2015

Completion of certain paperworks for cMS

Memorandum:

TO        :  Cynthia

Subject:    Setting order for Holy Gardens Calamba

Kindly have these completed by you or any other resources:

1.   Administrative plan

     Responsibility

     Outcome vs targets

     Output vs targets

     Tasks

     Steps

You may refer to our HGMP admin plan for template

2.   Product guide cards for CMS:

     1.  Summary of default and extra features (as in car brochures)

     2.  Price list 

     3.  Pictures

     Please refer to your PPT presentation and take photos of actual (the Expi, the karuwahe, and the caskets)

    In hard copy (hard paper edition) and clearbook

3.  Pricing and credit policy

    Authority of CM to:

   1.  to give discounts  - say max of 3%

   2.  OP  -(up to 20% provided di babanga sa next price points

   3.  suggest upgrade (dapat kapa ang income level ng customer)

   4.  indigent pricing (based sa letter ng OVM, and DSWD barangay certification?

   5.  credit (as much as possible cash before service  (CBS) or CBB (cash before burial)

        accepting PDCs

        sureties

        credit cards (later on)

5.  Checklists and standards

      Please simplify and as much as possible in one page (back to back)

    Coverage:

    1.  Vehicle 5s and TPM  (karo, karuwahe, L300) 
         Equipment and casket maintenance and cleaning

    2.  Pick up  (you need body bags and gloves and even protective clothing for communicable diseases COD

    3.  FS Authorization and payment

    4. Embalming

    5.  Bathing and dressing 

    6.  Setting up the casket

    7.  (For home viewing only) delivery to equipment and deceased to the house of the deceased.

    8.   Set up (house and chapel)

    9.  Service and 5s during the viewing period

        amenities  water, coffee flowers, wifi, TV (especially at our chapels) soap, toilet paper, beddings, towels

   10.  memory board, display

    11. preparing for Church liturgy/service

    12.  Convoy procession

    13.  Necrological/church service

    14.  Interment service - burial

    15.  post interment procedures
    


    

   
Jorge  S

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Please reply.    CCD 2.27


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